91 support representative jobs at 50 companies in Niles, OH
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Technical Support Representative
Cranberry Township or Pittsburgh
OnsiteFull Time
Brady CorporationNYSE: BRC: Manufacturing industrial identification and workplace safety solutions.
Provide advanced product support for automated laser engraving and pin marking systems via phone, email, and case management; document and resolve cases with a goal of closing 90%; maintain professional customer relations; travel for training as needed.
KAG Logistics: Provides managed transportation and brokerage services for specialized supply chains.
2+ YOEHigh school diploma, 2 years related experience, knowledge of Windows, Microsoft Office, Citrix, VPN, printer/copier configuration; troubleshooting and customer support skills.
Windows, Microsoft Office, Citrix, VPN, Active Directory
Enthusiast Auto Holdings: Direct-to-consumer e-commerce retailer of specialty performance automotive parts.
2+ YOE2+ years sales or customer service experience; strong communication, organization, problem-solving; B2B account management and order-entry experience; automotive technical background a plus.
The Centers: Provides integrated healthcare, education, and workforce development services.
High school diploma required; experience with electronic health records and insurance verification preferred; strong interpersonal, data-entry, and customer-service skills; HIPAA confidentiality required.
The Centers: Provides integrated healthcare, early learning, and workforce services.
Greeting and registering patients, entering and verifying patient data in EPIC/EHR, scheduling appointments, collecting payments, and assisting patients with insurance and sliding fee programs.
The Centers: Providing integrated healthcare, early learning, and workforce services to families.
High school diploma or equivalent; experience with electronic patient records preferred; ability to verify insurance, schedule appointments, maintain confidentiality (HIPAA), and perform receptionist duties.
Packaging Machinery Technical Support Representative
Streetsboro, Ohio, United States
$52k/yrOnsiteFull Time
SEENYSE: SEE: Global provider of food and protective packaging solutions.
3+ YOEAssociate degree or 3+ years relevant field service/remote technical support experience; intermediate electrical/mechanical knowledge including PLCs and HMIs; proficient with Microsoft Windows and CRM/ERP tools; bilingual English/Spanish.
Autobag, InstaPak, Shanklin, PLCs, HMIs, Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Salesforce ServiceMax, SAP, Visual, Cisco Finesse
The Kenan Advantage Group: Transports bulk liquids and provides specialized logistics services across North America.
2+ YOEHigh school diploma or equivalent, 2 years related experience, knowledge of Windows, Microsoft Office, Citrix, VPN, printer/copier configuration, and Active Directory.
Windows, Microsoft Office, Citrix, VPN, Active Directory
Ashley Furniture: Manufacture and retail home furniture and decor products.
High school diploma or equivalent; clerical or customer-service experience preferred; strong communication, organizational, and Microsoft Office skills; familiarity with Shopify and Storis preferred.
Shopify, Storis, Ring Central Phone System, Package AI Routing Software, Microsoft Office
Allen Agency: Independent agency providing life insurance and mortgage protection products.
Licensed (or willing to obtain) insurance agent; strong communication, interpersonal and time-management skills; self-motivated and results-driven; basic CRM/computer skills; ability to work independently in a remote environment.
Advatix: Provides technology-driven supply chain, fulfillment, and logistics services.
Customer service or sales support experience, strong verbal and written communication, proficiency with Microsoft Outlook/Word/Excel, organized with attention to detail; associate degree preferred; local candidates only.
Microsoft Outlook, Microsoft Word, Microsoft Excel
Vibrantz Technologies: Globally manufactures specialty chemicals and advanced materials.
1+ YOEHigh school diploma/GED, 1+ year administrative or customer service experience, strong communication and problem-solving, proficiency with CRM/ERP systems, ability to prioritize tasks and maintain accuracy.
Customer Service & Support Representative - Building Products
Massillon, Ohio, United States
$26-$27/hrOnsiteFull Time
Alside: Manufacturer and distributor of residential exterior building products.
2+ YOEHigh school diploma/GED required; 2+ years customer-facing experience; CRM experience (preferably Salesforce); Microsoft Excel/Office/Outlook proficiency; strong communication and multitasking skills; bilingual candidates preferred.
CRM, Salesforce, Microsoft Excel, Microsoft Office, Microsoft Outlook
Hudec Dental: A family-owned dental practice providing patient-focused care and a supportive work environment.
1+ YOEHigh school diploma, 1+ year customer service experience (healthcare a plus), strong verbal skills, intermediate Microsoft Office, able to learn clinical software, team player.
Customer Service Representative | Technical Support
North Canton, Ohio, United States
OnsiteFull Time
Charter CommunicationsNASDAQ: CHTR: Provides broadband connectivity, cable, and mobile communication services.
High school diploma or equivalent; ability to work varied schedules including nights, weekends and holidays; English proficiency; customer service, troubleshooting, and computer skills; MS Office experience preferred.
Ashtabula Regional Medical Center: Provides comprehensive hospital care and home nursing services.
2+ YOE2 years customer-facing experience required; high school diploma; keyboarding 40 WPM; knowledge of billing/insurance and medical terminology preferred; strong communication and organization skills.
Ernest Health: Provides inpatient rehabilitation and long-term acute care hospital services.
1+ YOE1+ year business office or admissions experience in a medical setting preferred; general computer/data-entry skills, effective written/verbal communication, confidentiality, and organizational skills.
Heritage Valley Health System: Integrated health system providing community-based medical and surgical care.
High school diploma/GED, customer-service orientation, strong communication, ability to collect and enter patient demographic and insurance information, multitask and prioritize; no prior experience required.
Signature Health: Provides mental health, addiction recovery, and primary medical care.
1+ YOEHigh School Diploma; 1 year office or customer service experience; EPIC experience preferred; insurance knowledge (Medicare/Medicare Advantage/Medicaid) preferred; proficient in Microsoft Office.
National Interstate: Specialized insurance for the commercial transportation industry.
High school diploma or equivalent; strong organizational, communication, and recordkeeping skills; ability to handle confidential information; experience with business systems; perform mail, scanning, scheduling, data entry, and visitor reception.