78 support team lead jobs at 55 companies in Phoenix, AZ
1w
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Safety Support Team Lead - Customer Support
Scottsdale, Arizona, United States
OnsiteFull Time
3+ YOE2+ MgmtRequires 3+ years in customer support, user operations, or trust and safety, including 2+ years managing frontline teams. Experience with operational KPIs, escalations, coaching, and fast-paced environments.
Customer Satisfaction (CSAT), Average Handling Time (AHT), Service Level Agreement (SLA), Quality Assurance (QA), Standard Operating Procedures (SOP), Workforce Management (WFM)
1w
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Manager Support Warehouse Team Lead
Phoenix, Arizona, United States
$22/hr OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma preferred; forklift certification and advanced RF scanner knowledge required. Preferred: 1+ year warehouse, powered industrial truck, team lead, and Microsoft Office experience.
RF scanner, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word
1mo
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Team Lead
Phoenix, Arizona, United States
OnsiteFull Time
Ability to train and mentor employees, read technical drawings, identify production issues, support safety and quality, and coordinate workloads; must be organized with strong communication skills.
1w
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Manager Support Warehouse Team Lead
Phoenix, Arizona, United States
$22/hr OnsiteFull Time
Requires advanced RF scanner knowledge, forklift operator certification, communication and leadership skills, and the ability to perform warehouse operations independently. High school diploma and relevant experience preferred.
RF scanner, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, pallet jacks
1w
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Retail - Team Lead
Glendale, Arizona, United States
OnsitePart Time
Clarks: Global footwear brand designing and retailing casual shoes.
Experience and qualifications should support sales performance, customer service, merchandise organization, shipment handling, loss prevention, and employee training and coaching.
2w
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Child Care Team Lead
Phoenix, Arizona, United States
$17/hr OnsiteFull Time
3+ YOERequires 3+ years leading or supporting teams in childcare, education, youth programs, or related environments, plus childcare experience, communication, problem-solving, organization, and adaptability.
1w
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Pharmacy Operations Team Lead
Mesa, Arizona, United States
$23-$36/hr OnsiteFull Time
Leads pharmacy operations, processes prescriptions, supports patients with medication and product information, provides customer service, and assists with vision-center transactions.
2mo
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SAP Managed Services Team Lead
Portland or Phoenix or San Diego or Monterrey
RemoteContract
Proven experience leading SAP support teams, hands-on SAP troubleshooting/configuration, strong knowledge of SAP modules, SAP certification, familiarity with ITIL and service management tools, client-facing and leadership skills.
SAP, FI/CO, MM, SD, HCM, SAP S/4HANA, FreshService, ServiceNow, Microsoft, AWS, Cisco, Dell, Oracle, Salesforce, Databricks
6d
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MEMBER BENEFITS TEAM LEAD
Phoenix, Arizona, United States
HybridFull Time
1+ YOERequires pension-related calculation experience, advanced analytical and mathematical skills, strong communication, computer and Excel skills, and knowledge of statutes, IRS regulations, databases, and benefit systems.
Microsoft Excel, relational databases, automated financial/disbursement systems, information systems, Electronic Employment Eligibility Verification Program (E-Verify)
1w
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162 - Food City Starbucks Team Lead - 7th Ave & Southern
Phoenix, Arizona, United States
$22/hr OnsiteFull Time
Must be at least 18, provide excellent customer service, follow safety and sanitation standards, handle cash, support training, and lift and stock items weighing up to 50 pounds.
1mo
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Engineering Team Lead
Tempe, Arizona, United States
$107k-$164k/yr HybridFull Time
Lead engineering team in product development and deliver solutions supporting agriculture and construction equipment; specific qualifications not detailed in posting.
1mo
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Kitchen Lead
Goodyear, Arizona, United States
OnsiteFull Time
Lead kitchen teams, support Sous Chef with daily operations, ensure food quality and safety, follow SOPs and health codes, strong communication and organizational skills.
Microsoft Office, Google Sheets
1mo
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Shift Lead
Mesa, Arizona, United States
$18-$22/hr OnsiteFull Time
Perform paraprofessional veterinary duties and lead paraprofessional team, support Practice Manager with staffing, training, client service, medical record quality checks, and daily hospital operations.
2d
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Director of Support
Phoenix or United States
OnsiteFull Time
7+ YOE7+ Mgmt7+ years leading technical or customer support in B2B SaaS, including managers and teams of 20+; hands-on Zendesk administration and Explore reporting; support metrics, AI workflow, escalation, and customer communication experience.
Zendesk, Zendesk Explore, Swift CX, Jira, Linear, Lattice, Sigma
3w
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
2mo
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Shift Lead
Tempe, Arizona, United States
OnsiteFull Time
Provide operational support during shifts, direct team workflows, enforce safety and cleanliness, operate car wash equipment, and engage customers.
Microsoft Excel
2d
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Senior Manager, Customer Support
Mesa, Arizona, United States
$100k-$135k/yr OnsiteFull Time
7+ YOE4+ MgmtBachelor's degree required; 7–10+ years of customer support experience and 4+ years leading teams. Requires KPI improvement, escalation management, cross-functional collaboration, and Jira and Confluence experience.
Jira, Confluence, AI
3w
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Shift Lead
Phoenix, Arizona, United States
OnsiteFull Time
Provide shift-level operational support at a car wash site, ensure safety and quality, direct team during shifts, perform physical cleaning/maintenance, and follow company protocols.
Microsoft Excel
5d
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
5d
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond or United States or Colorado or California or Washington or Maryland or Virginia or District of Columbia
$91k-$157k/yr HybridFull Time
Bachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM expertise, enterprise end-user environment knowledge, analytics, coaching, and process improvement skills.
Microsoft Windows, macOS, Microsoft 365, ITSM, AI
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