330 support team manager jobs at 202 companies in Arlington, TX
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yrRemoteFull Time
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
1+ YOE1+ MgmtSupervisory experience required (1 year preferred), retail or warehouse experience, college coursework or equivalent experience; ability to lead teams, manage P&L, and support store operations.
FigureNASDAQ: FIGR: Provides blockchain-based lending and capital market technology solutions.
3+ YOE3–5 years leading customer support teams, NMLS license required or obtainable within 90 days, strong WFM/CRM/data analysis skills, security awareness and regulatory compliance experience.
workforce management tools, CRM systems, data analysis platforms
Performance Food GroupNYSE: PFGC: Distributes food and food-related products to retailers and restaurants.
4+ YOEHigh school diploma/GED or equivalent experience, 4–6 years in customer service, sales support, or related work, and team lead or supervisory experience. Bachelor's degree preferred.
Smart Stock, Power BI, Microsoft Excel, CRM, Repsly
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
Neumo: Provides integrated software and payment solutions for government agencies.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Island: Secure enterprise browser for managed, protected work environments.
5+ YOE2+ Mgmt5+ years in technical support or engineering for Enterprise B2B SaaS/Cybersecurity, 2+ years leading technical teams, deep troubleshooting across SAML/OIDC, networking and OS internals, strong communication and mentoring skills.
ARK Hospitality: Third-party hotel development and management services provider.
Hotel operations leadership with team development, payroll/administrative skills, facilities/upkeep oversight, budget/cost-control knowledge, strong communication, analytical and project management skills; 24-hour availability and willingness to live on-site and travel frequently.
RyderNYSE: R: Provides fleet management and supply chain logistics solutions.
Advanced RF scanner experience, forklift certification, strong communication and leadership skills, and flexibility in a fast-paced warehouse. Warehouse, team lead, powered industrial truck, and Microsoft Office experience preferred.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, RF scanner, stand up forklift, reach truck, cherry picker, electric pallet jack
RyderNYSE: R: Provides supply chain, logistics, and fleet management services.
1+ YOE1+ MgmtPreferred: high school diploma, one year of warehouse, team lead, powered industrial truck, and Microsoft Office experience. Advanced RF scanner knowledge, forklift certification, communication, leadership, and safety skills required.
Stand up Forklift, Reach Truck, Cherry Picker, Electric Pallet Jack, Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, RF scanner
Jack HenryNASDAQ: JKHY: Technology and payment processing solutions for financial institutions.
7+ YOE7+ years technical support experience, prior manager/team lead experience, hands-on with escalations, fintech/payments experience preferred; SQL and Excel proficiency preferred; bachelor's degree desirable.
SmartPay, Microsoft SQL Server, SQL Command Languages, Microsoft Excel
Tyler TechnologiesNYSE: TYL: Provides software and technology services for the public sector.
Supervisory experience preferred; strong customer service, communication, analytical and problem-solving skills; SQL proficiency; familiarity with Zendesk, JIRA/Jira Service Management and ITIL/ITSM; onboarding and training experience.
SQL, Zendesk, JIRA, Jira Service Management, ITIL, ITSM
Denton County MHMR Center: Local mental health and intellectual developmental disability authority.
0+ YOEDegree or high school diploma with qualifying disability-services experience; valid Texas driver's license and auto insurance required. Must complete position training and pass background requirements.
PepsiCoNASDAQ: PEP: Global manufacturer and distributor of snacks and beverages.
7+ YOE7+ years IT support experience, 3+ years supporting C-suite, highly proficient with Microsoft tools, iOS device configuration, laptop/desktop hardware support, network troubleshooting, strong leadership and communication skills; college degree preferred.
Freddie MacOTCQB: FMCC: Purchases and securitizes home mortgages for the secondary market.
8+ YOE3+ MgmtBachelor's degree or equivalent experience, 8+ years in technology or platform operations, 3+ years leading technical teams, enterprise platform support, ITIL processes, incident management, monitoring, and executive reporting.
Databricks: A unified platform for data analytics and artificial intelligence.
10+ YOE10+ years building and supporting large-scale data and AI applications using Python/Java/Scala and Spark; experience with AI-enabled support workflows, cloud platforms (AWS/Azure/GCP), managing distributed technical teams, on-call/incident management, and strong customer-facing leadership.
Python, Java, Scala, Apache Spark, Spark, Spark SQL, Structured Streaming, Delta Lake, Databricks Runtime, DLT, Lakeflow, Lakebase, Claude Skills, RAG, Kafka, Hadoop, AWS, Azure, GCP, JIRA, MLflow, Agentic AI
Atlanta or Boston or Chicago or Dallas or Denver or Detroit or Houston or Los Angeles or New York City or Philadelphia or Sacramento or San Diego or San Francisco or San Jose or Seattle
$110k-$135k/yrRemoteFull Time
Scout Motors: Designs and manufactures all-electric rugged SUVs and trucks.
7+ YOE2+ MgmtRequires 7+ years in customer support or experience, 2–3 years managing, experience managing managers or senior agents, strong leadership and analytics skills, driver's license, passport, and bachelor's degree or equivalent.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ MgmtBachelor's degree, 3+ years of team management experience, product roadmap ownership, feature delivery and tradeoff experience, and participation in engineering technology strategy discussions.
GenAI, AI, AWS, AI/ML, Personal Health Dashboard, AWS Forums, Support Center, Amazon Web Services
Infineon TechnologiesXETRA: IFX: Infineon manufactures semiconductor solutions for power and IoT applications.
1+ YOE1-3 years project/support experience, college degree (business/communications/strategy), proficient with MS Office (Outlook, Word, Excel, PowerPoint), WebEx and Teams; strong communication, research, and strategic planning skills; ~15% travel.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, WebEx, Microsoft Teams
AO Garcia Agency: Sells life and supplemental health insurance to working families.
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth and development.
Preston Trail Community Church: A non-denominational church providing religious services and community outreach.
Highly organized administrator with strong project management, communication, relationship-building, and follow-through skills; proficiency with Apple OS, Microsoft Excel, Planning Center Online, Microsoft Teams, and related systems.
Apple OS, Microsoft Excel, Planning Center Online, Microsoft Teams, Microsoft SharePoint