422 support technician jobs at 196 companies in Randolph, MA
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Senior Support Technician
Worcester, Massachusetts, United States
$74k-$130k/yr HybridFull Time
5+ YOE5+ years IT support/systems/network experience; deep Microsoft 365, networking, application and endpoint troubleshooting; RCA and documentation experience; familiarity with ConnectWise/Autotask; strong communication and mentoring; available for periodic on-call.
Microsoft 365, ConnectWise, Autotask
1w
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IT Support Technician
Boston, Massachusetts, United States
$33-$51/hr OnsiteFull Time
5+ YOERequires 5+ years of IT support or end-user computing experience, advanced troubleshooting across endpoints, networking, and infrastructure, incident command, AV support, executive support, vendor coordination, and proficiency with named IT platforms.
ServiceNow, Okta, Slack, Zoom, Google Workspace, Tanium, JAMF, Intune, Autopilot
3w
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Desktop Support Technician
Arlington, Massachusetts, United States
$50k-$70k/yr FieldFull Time
2+ YOE2+ years supporting applications, endpoint deployment, and end-user support in a regulated environment; bachelor's degree or equivalent experience; valid driver’s license; ability to lift equipment; security/IT certifications preferred.
4d
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IT Support Technician
Peabody, Massachusetts, United States
$26-$29/yr FieldFull Time
3+ YOERequires a bachelor's degree in computer science or equivalent, 3–5 years of help desk or desktop support experience, Active Directory and networking knowledge, and strong analytical and interpersonal skills.
Microsoft Active Directory, IP Telephony, LAN, WAN, CompTIA, MCDST, HDI, UPS
2mo
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IT Support Technician
Framingham, Massachusetts, United States
$27-$29/hr FieldFull Time
2+ YOEAssociate's degree preferred in IT, 2+ years helpdesk/technical support experience, ability to travel between sites, strong hardware/OS, imaging, deployment, ticketing, Google Workspace, and clear communication skills; bilingual preferred.
Google Workspace for Education, Chromebooks, LAN
1mo
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IT Support Technician
Devens, Massachusetts, United States
$22-$42/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent, 1+ years supporting end-user technology in enterprise environments; knowledge of IP networking, Windows and Microsoft 365; strong customer service and troubleshooting skills; preferred industry certifications.
Windows, Microsoft 365, macOS, Linux, Apple iOS, TCP/IP, DNS, DHCP
3w
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Desktop Support Technician
Acton, Massachusetts, United States
OnsiteFull Time
2+ YOEAssociate degree in IT or equivalent, 2+ years supporting enterprise technology, valid driver's license, experience with Google Workspace for Education and Intune/Jamf, help desk and classroom tech experience.
Windows, macOS, ChromeOS, Google Workspace for Education, Microsoft 365, Microsoft Intune, Jamf Pro, Google Admin Console
3w
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IT Support Technician
New Bedford, Massachusetts, United States
HybridFull Time
3+ YOE3+ years help-desk/desktop support experience, associate's or bachelor's (or equivalent), experience with Microsoft 365, Active Directory, MFA, Windows/Mac, networking fundamentals, ability to lift 40 lbs, travel US/Canada with valid passport.
Microsoft 365, Active Directory, MFA, Windows, Mac OS, OSI model, TCP/IP, VPN, DNS, DHCP
2d
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Helpdesk Support Technician
Taunton, Massachusetts, United States
$42k-$52k/yr OnsiteFull Time
1+ YOERequires 1–2 years of in-person end-user hardware, operating system, and application support experience; desktop troubleshooting, communication, organization, customer service, and ability to lift 50 lbs.
Microsoft Office, Google Apps, Webex, Windows, macOS, Microsoft Office Suite, Microsoft, Google
2mo
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DESKTOP SUPPORT TECHNICIAN
Boston, Massachusetts, United States
$55k/yr OnsiteFull Time
Provide in-house desktop IT support: troubleshoot software and hardware, manage tickets, perform password resets, install basic applications, lift up to 50 lbs, and work after hours/weekends as needed.
3w
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Desktop Support Technician
Arlington, Massachusetts, United States
$50k-$70k/yr FieldFull Time
2+ YOE2+ years supporting applications, endpoint deployment and imaging, ability to travel 2-4 days/week, valid driver’s license, ability to lift equipment, strong communication, and comfort working in a regulated IT environment.
5d
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IT Support Technician I
Pawtucket, Rhode Island, United States
OnsiteFull Time
2+ YOERequires 2–3 years of service desk, desktop support, or related technical support experience; troubleshooting, customer service, documentation, and endpoint management skills. Associate degree preferred.
Microsoft Windows, Microsoft 365, Microsoft Intune, PDQ Deploy, Active Directory, Microsoft Entra ID, VPN, multi-factor authentication (MFA), Microsoft
2mo
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Deskside Support Technician
Phoenix or Huntsville or Woburn or East Hartford or Fort Wayne or Tucson or El Segundo or Goleta or San Jose or St. Petersburg or McKinney or Portsmouth or Sterling
$38k-$65k/yr OnsiteFull Time
5+ YOE5+ years enterprise IT experience supporting Windows 11 and Microsoft 365, ServiceNow experience, end-user network troubleshooting, strong face-to-face customer skills; must be U.S. citizen, reside within proximity of client locations, and pass pre-employment drug test.
Windows 11, Microsoft 365, ServiceNow
1mo
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Onsite Support Technician
Boston, Massachusetts, United States
$26-$38/hr FieldFull Time
High school diploma, valid driver’s license/MVR meeting company standard, ability to use hand and power tools, basic computer knowledge, knowledge of audio/video signal flow, ability to climb ladders and lift equipment.
2w
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IT Field Support Technician
Rockland or Massachusetts
$30-$38/hr FieldFull Time
4+ YOERequires 4+ years of IT experience, MSP or external customer support, O365 Admin, Azure AAD, on-prem AD, Group Policy, Conditional Access, ServiceNow, Automate RMM, and listed certifications.
ServiceNow, Automate RMM, O365 Admin, Azure, Azure Active Directory (AAD), On-Prem AD, Group Policy, Conditional Access Policy (CA), Windows 10, MAC OS X, Microsoft Intune, MDM, Microsoft SharePoint, Microsoft Office 365, Microsoft MCP, MS 900, AZ 900, MS 102, AZ 104, CCNA, CompTIA, A+, Network+, Windows 7, Apple, Android
2mo
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IT Support Technician
Newport, Rhode Island, United States
$45k-$78k/yr OnsiteFull Time
4+ YOEHS and 4-5 years experience; active Secret clearance; on-site IT support duties.
Microsoft Office, Windows, Linux
4d
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IT Support Technician (Contractor)
Charlestown, Massachusetts, United States
$30-$35/hr HybridFull Time, Contract
1+ YOE1–3 years of IT support, help desk, or customer service experience; associate degree in IT or related field preferred. Requires Microsoft 365 proficiency, troubleshooting skills, and U.S. citizenship or permanent residency.
Citrix, AWS, Microsoft 365, Nutanix, Track-It, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, Windows, Dell WYSE, LAN, WAN, VPN, TCP/IP
5d
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IT Support Technician II
Devens or Clinton
$26-$47/hr OnsiteFull Time
2+ YOERequires 2–4 years of relevant IT support experience, desktop troubleshooting, Windows, Active Directory, Microsoft 365, networking knowledge, independent prioritization, travel between sites, and after-hours on-call availability.
Windows, Microsoft Active Directory, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, ServiceNow, CMDB, TCP/IP, DNS, DHCP, LAN/WAN, VoIP
5d
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IT Support Technician II
Clinton or Devens
$26-$47/hr OnsiteFull Time
2+ YOERequires 2–4 years of IT support experience, desktop troubleshooting, Windows, Active Directory, Microsoft 365, networking, ServiceNow, customer service, independent problem-solving, travel between sites, and lifting up to 50 pounds.
Microsoft Active Directory, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, ServiceNow, CMDB, Windows, TCP/IP, DNS, DHCP, LAN/WAN, VoIP
5d
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Product Support Technician - Contractor
Maitland or Wilmington or North America
$40/hr OnsiteContract, Seasonal
Preferred 1–2 years technical support experience, troubleshooting PC or Mac systems, and ticketing platform experience. Requires strong communication, customer focus, weekend availability, and ability to complete tasks.
Advanced LPS Tracking, Zendesk, Remote Software, PC, Mac
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