181 support technician jobs at 88 companies in Westfield, MA
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Senior Support Technician
Worcester, Massachusetts, United States
$74k-$98k/yrHybridFull Time
Paragus Strategic IT: Employee-owned managed IT service provider serving small and midsize businesses across Massachusetts and New England.
5+ YOERequires 5+ years in IT support, systems administration, or network engineering; advanced Microsoft 365 and networking expertise; application, endpoint, server, security, RCA, ticketing, communication, and mentoring skills.
Microsoft 365, Exchange Online, ConnectWise, Autotask, Microsoft 365 mailflow, VPNs, Root Cause Analyses (RCA)
Outer Armor: Recreational-vehicle cover brand serving power-sports and marine OEMs, distributors, and dealers.
Troubleshoot manufacturing issues, support production operations, create work instructions/SOPs, assist with process and tooling improvements, analyze production data, and support product launches.
KyndrylNYSE: KD: Provider of mission-critical enterprise technology services and infrastructure.
3+ YOERequires 3+ years of IT support experience, customer-facing experience, strong email, phone, and in-person communication, and U.S. citizenship. A technical bachelor's degree is preferred.
JabilNYSE: JBL: Global manufacturing services and solutions provider for top brands.
2+ YOERequires 2–4 years of relevant IT support experience, desktop troubleshooting, Windows, Active Directory, Microsoft 365, networking knowledge, independent prioritization, travel between sites, and after-hours on-call availability.
Windows, Microsoft Active Directory, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, ServiceNow, CMDB, TCP/IP, DNS, DHCP, LAN/WAN, VoIP
NuAxis Innovations: Federal IT services helping U.S. government agencies modernize technology through customer experience and human-centered design.
1+ YOEProvide Tier 1 IT support for desktops, laptops, and peripherals; troubleshoot hardware/software; coordinate repairs; support network/VPN and remote access; OS deployment; manage incidents via ticketing; support endpoint security.
Windows 10/11, VPN, Remote Access, Ticketing Systems, Antivirus/Endpoint Protection, Networking (TCP/IP DNS DHCP), System Imaging, OS Deployment
Canyon Ranch: Global leader in destination wellness and transformative hospitality.
2+ YOEHigh school diploma or equivalent; 2-4 years IT support experience; desktop/mobile support in fast-paced env; basic networking; strong communication and multitasking.
IT hardware, Mobile devices, Peripherals, Collaboration tools, Networking basics, Endpoint management
Quantum Sky Engineering: Private mission-technology contractor delivering AI, cyber, cloud, and quantum capabilities to defense, intelligence, and federal civilian agencies.
Experience as desktop support, ability to deliver in-person and remote IT support, installation/diagnostics/upgrades, CompTIA IAT Level II/SecPlus, active DoD Secret clearance.
Beacon Bank: Full-service regional bank serving the Northeast.
2+ YOE2+ years computer-related experience, bachelor's in computer science or equivalent experience, strong desktop/service desk and basic networking skills, excellent customer service and troubleshooting ability.
UMass Chan Medical School: Public academic health sciences center educating clinicians, conducting biomedical research, and delivering healthcare and public service.
5+ YOEProvide white-glove IT support to executive leadership; deep macOS and Windows experience; 5+ years desktop/VIP support; strong communication, discretion, and coordination skills.
Farmington Public Schools: Government-operated Connecticut K–12 public school district serving Farmington students from prekindergarten through grade 12.
1+ YOEAssociates degree or equivalent and 1+ year technical support/customer service experience; aptitude for teaching, strong communication, ability to lift 40lbs, Chromebook repair, Mac and Chrome experience, enterprise network support.
Custom Computer Specialists: Private U.S. managed IT and technology consulting provider serving education, government, healthcare, nonprofits, and businesses.
1+ YOERequires strong technical and customer service skills, desktop hardware, operating systems, applications, networking, Active Directory, and troubleshooting experience; 1–2 years of in-person support preferred.
Active Directory, Microsoft Office, Microsoft Office Suite, Google Apps, Webex, Windows, macOS
Corserva: Private managed IT services provider serving enterprise and mid-market organizations across the United States.
2+ YOE2+ years data center or hardware support experience; skills with server hardware, ILO/IDRAC, firmware, imaging, Windows/Linux, CMDB; CompTIA A+ or Server+ preferred; ITIL Foundation a plus.
Middlesex Health: Independent health system providing comprehensive patient-first medical care.
High school diploma or equivalent preferred; six months of Environmental Services experience preferred. Requires basic English instructions and compliance with hospital infection control and surgical cleaning procedures.
CMIT Solutions of Hartford & Stamford: Private managed IT and cybersecurity provider serving small and medium-sized businesses in Hartford and Stamford, Connecticut.
Entry-level role requiring customer service, professional communication, reliable transportation, a valid driver's license, attention to detail, procedure-following, basic computer proficiency, and willingness to learn.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Windows, CompTIA
EversourceNYSE: ES: New England's largest energy delivery system.
2+ YOEAssociate in electrical technology (or equivalent) plus 2 years electric distribution experience, strong customer-service skills, Technician aptitude test, MS Word/Excel proficiency, typing ability, valid motor vehicle license; electrician license and Maximo/C2/OMNI experience desired.
Microsoft Word, Microsoft Excel, Maximo Work Management System, C2, OMNI
Polamer Precision: Private contract aerospace manufacturer producing complex engine and airframe components for customers worldwide.
1+ YOE1+ year operating CNC milling machines in aerospace manufacturing, high school diploma or equivalent, competent with hand tools and measuring equipment, able to read tool drawings, basic PC/Windows skills, lift up to 50 lbs.
Herb Chambers Companies: Privately held New England automotive dealership group selling and servicing new and used vehicles for regional drivers.
5+ YOERequires 5+ years of IT customer support or help desk experience, strong troubleshooting and communication skills, ITIL v3 knowledge, and familiarity with MS operating systems and applications.