140 technical customer engineer jobs at 91 companies in Annapolis, MD
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Technical Support Engineer (Mechanical)
Hanover or New Orleans or Hammond or Baltimore or Washington
$68k-$147k/yrOnsiteFull Time
Laitram: Global manufacturer of industrial equipment and processing machinery.
1+ YOEBachelor's in engineering, 1+ year remote troubleshooting experience, AutoCAD/CAD and Excel proficiency, strong customer-facing and problem-resolution skills, English fluency, ability to travel ~25% monthly.
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yrRemoteFull Time
OPEXUS: Software for government process management and legal data discovery.
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
CellebriteNASDAQ: CLBT: Provider of digital forensic and investigative intelligence software solutions.
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
Technical Support Engineer (Mechanical) - Jobs Laitram
Hanover or New Orleans or Hammond or Baltimore or Washington
$68k-$147k/yrOnsiteFull Time
Laitram: Global manufacturer of conveyor, automation, and access solutions.
1+ YOEBachelor's in engineering required, 1+ year remote troubleshooting experience, AutoCAD and Excel proficiency, service-oriented, able to travel ~25%, fluent English, strong problem-solving and customer communication skills.
RegScale: Automated compliance software for continuous security controls monitoring.
5+ YOE5+ years software engineering experience, strong scripting (Python/Bash), experience with cloud (AWS/GCP/Azure), integrations and REST APIs, customer-facing technical skills, and U.S. citizenship required.
Systems Planning and Analysis: Provides technical and analytical support to national security agencies.
5+ YOE5+ years Navy submarine training program/project management, project leadership, strong communication/customer management, Microsoft Office proficiency, and active Secret DoD security clearance required; Bachelor's and SMTT experience desired.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, SMTT
WindwardLondon Stock Exchange: WNWD: Provides maritime AI intelligence for shipping and defense sectors.
3+ YOE3+ years in technical/customer support for SaaS, experience with ticketing platforms (Salesforce, Freshdesk, Jira), troubleshooting REST/GraphQL/SQL/MongoDB issues, basic Python, strong communication and stakeholder management.
10+ YOEBachelor's degree or equivalent, 10+ years cloud-native architecture experience in customer-facing roles, Top Secret/SCI clearance, experience with generative AI, cloud engineering, and customer technical engagement.
Nitra: AI-native business operating system for medical practices.
5+ YOE5+ years in solutions/sales engineering or similar, SaaS implementation experience, strong technical aptitude, customer-facing and executive communication skills, bachelor's in CS/Engineering/Info Systems or equivalent experience; healthcare software/EMR experience preferred.
Interclypse: Provides software engineering and cybersecurity solutions for government agencies.
Customer-facing technical support experience, ability to read and debug XML/JSON, strong troubleshooting and communication skills, ability to manage multiple issues, bachelor's in computer science/engineering or related.
XML, JSON, REST, SOAP, SQL, Jira, Zendesk, ServiceNow, Microsoft SharePoint, Power BI, Power Apps, Power Automate
Rune Technologies: Develops AI-powered logistics and sustainment software for military operations.
Experience with U.S. military operations, active U.S. Secret clearance, basic hardware and networking knowledge, familiarity with Windows/Linux, strong communication and training skills, and willingness to travel to customer sites.
Washington or Maryland or Virginia or North Carolina or Colorado or Texas
$140k-$190k/yrRemoteFull Time
Second Front Systems: Secure cloud hosting and automated compliance for government software.
5+ YOE5+ years in technical support/SRE/DevSecOps, deep Kubernetes and cloud experience, familiarity with FedRAMP/NIST/DoD security controls, strong troubleshooting and communication skills.
Sr. Customer Delivery Engineer (CDE), Global Enterprise Services (GES)
Bellevue or Arlington
$154k-$208k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
7+ YOE7+ years technical architecture experience with IP networking, cloud (AWS), systems design, scripting (Java/Python/PowerShell), field deployments, and hands-on hardware integration.
Worldwide TechServices: Provides onsite and desk-side technical support and repair services for end-user computing equipment.
2+ YOETechnical school certification or 2-4 years relevant experience; maintain OEM certifications; knowledge of hardware/software systems; ITIL familiarity; A+ desired; strong communication; ability to lift up to 50 lbs.
CaptiveAire: Manufacturer of commercial kitchen ventilation and HVAC systems.
0+ YOE0–5 years engineering experience; 4-year technical degree preferred; strong computer, communication, and presentation skills; problem-solving and customer-facing ability; willingness to travel for training; FE exam expected for recent engineering grads.
Senior AI Solutions Engineer – Customer Success and Deployment
Reston or Washington
$98k-$210k/yrOnsiteFull Time
OracleNYSE: ORCL: Provides cloud infrastructure and enterprise software for global businesses.
Ability to obtain/maintain TS/SCI with FS poly; deep AI/ML and LLM deployment expertise; experience with OCI and enterprise AI platforms, Kubernetes, prompt engineering, RAG, vector stores, and customer-facing technical advisory.
ANSER: Provides research and analysis for national and homeland security missions.
8+ YOEActive TS/SCI with CI polygraph, Bachelor's in Electrical Engineering or related, minimum 8 years engineering analysis experience, experience with electronic/RF/EO/IR systems and producing technical assessments for defense/intelligence customers.
Baltimore or Alabama or California or Delaware or District of Columbia or Florida or Georgia or Maryland or New Jersey or New York or North Carolina or Pennsylvania or South Carolina or Tennessee or Texas or Virginia or West Virginia
$96k-$133k/yrRemoteFull Time
Fearless: Digital services firm delivering IT solutions for government agencies.
5+ YOE5+ years Drupal development with Drupal 11, ability to build custom modules/APIs, security and performance remediation, experience with DDEV/Docker, testing (Cypress, PHPUnit), Git workflows, and ability to obtain Public Trust clearance.
Drupal, DDEV, Docker, Xdebug, Cypress, PHPUnit, Git, GitHub Copilot, VS Code, PHPStorm, Jira, Confluence, Slack, Zoom, Microsoft Teams, Twig
US E - GPS Consulting - Delivery Management Engineer III (Salesforce Technical AI Engineer) - Customer / S&S - Profile - KL
Washington, District of Columbia, United States
OnsiteFull Time
Deloitte: Provides professional audit, consulting, advisory, and tax services.
3+ YOE3+ MgmtBachelor’s degree; 3-5 years in technical management; 5+ years software engineering with Salesforce focus; strong CI/CD; AI/GenAI experience; clearance may be required; DC on-site; 20-50% travel.
Los Angeles or Seattle or Portland or Denver or Chicago or Austin or Dallas or New Orleans or St. Louis or Baltimore or Boston or Miami or Philadelphia or Pittsburgh or Washington or California or Maryland or Massachusetts or Illinois or Oregon or Washington or Colorado or Texas or Florida or Pennsylvania or Louisiana or Missouri or District of Columbia
$100k-$130k/yrRemoteFull Time
UpGuard: Security platform for managing cyber risk and vendor compliance.
3+ YOE3+ years in a customer-facing post-sales technical role; strong sales acumen; deep knowledge of cybersecurity/GRC ecosystem; REST API experience; excellent communication and problem-solving skills.