192 technical customer engineer jobs at 134 companies in Massachusetts
4w
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Technical Customer Care I
Canton, Massachusetts, United States
$46k-$69k/yr HybridFull Time
0+ YOE0-2 years technical customer care experience; Associate’s degree in a technical field required, Bachelor’s in engineering preferred; English fluency; Microsoft Office, CRM, SAP proficiency; able to work on-call and occasional travel.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM, SAP
1mo
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Senior Customer Support Engineer
Milan or Natick
HybridFull Time
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
1mo
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Associate Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yr RemoteFull Time
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
1mo
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Customer Service Technical Rep
Springfield, Massachusetts, United States
$72k-$99k/yr OnsiteFull Time
3+ YOEBachelor's in Engineering required, 3+ years science/engineering experience, proficiency with Microsoft Office (Excel/Word/PowerPoint), Minitab, SolidWorks, CAD, DOE/FEM experience, strong communication and project skills, willingness to travel up to 20%.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Minitab, SolidWorks, CAD, Finite Element Analysis, Design of Experiments (DOE)
3w
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Technical Escalations Engineer 2 (Logs) - US-East
Boston or New York City
$85k-$124k/yr HybridFull Time
Deep log troubleshooting experience (parsing, ingestion, pipelines), mentoring/supporting engineers, partnering with Engineering/Product, and strong customer-facing communication.
GROK, JSON, Zendesk, Jira, Confluence
3mo
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Customer Success Engineer
Boston or United States
RemoteFull Time
3+ YOE3+ years in a customer-facing post-sales or technical-presales role at a B2B SaaS company; technically adept, strong communicator, able to collaborate cross-functionally.
Salesforce, Planhat, Gainsight, Claude Code
2mo
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Customer Engineer (Robotics)
Watertown, Massachusetts, United States
$80k-$135k/yr OnsiteFull Time
2+ YOETechnical customer-facing engineer with 2–5+ years in robotics/automation, strong software and hardware understanding, and excellent communication.
Robotics, Industrial automation, Mechatronics, Warehousing technology, Software diagnostics
2mo
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Maritime Technical Operations Engineer
Quincy, Massachusetts, United States
$86k-$114k/yr OnsiteFull Time
3+ YOE3+ years operating at-sea robotic systems; quick learner; Linux; travel; lift 50 lbs; TS clearance; customer-facing ops.
Linux, Command Line, Software Debugging, AUV Operations, Data Collection
1w
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Technical Sales Engineer - AMD/Xilinx
Wilmington, Massachusetts, United States
$140k-$160k/yr OnsiteFull Time
8+ YOE8+ years experience with technical sales/engineering; develops hardware/software solutions, builds supplier and customer relationships, and drives product growth.
2w
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Technical Solution Engineer
United States or Boston
$67k-$122k/yr RemoteFull Time
4+ YOE4+ years technical consulting and ETL/data mapping experience; strong SQL, APIs, JSON, XML, VBA skills; BS/MS in related field; ability to analyze, cleanse, and migrate PLM/QMS data and communicate with customers.
ETL, SQL, MySQL, VBA, REST API (RESTful framework), JSON, SOAP, GraphQL, XML, Microsoft Excel, stored procedures, PDX, Java, Python, JIRA, Teams, Confluence, Salesforce
1mo
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(Remote) Technical Engineer
Nebraska or Wisconsin or Arizona or Virginia or Utah or Texas or Minnesota or Tennessee or Massachusetts or Pennsylvania or Illinois or Georgia or Florida or North Carolina or Missouri or Colorado
$70k-$85k/yr RemoteFull Time
Experience developing in Delphi or similar strongly-typed languages, SQL and databases, strong debugging and problem-solving, effective customer/stakeholder communication, and willingness to learn modern technologies (Angular/Java).
Delphi, Angular, Java, SQL, APIs, TypeScript
1w
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Customer Support Engineer
United States or Maynard
$86k-$107k/yr RemoteFull Time
3+ YOE3+ years technical customer support/field engineering experience; strong OS and networking troubleshooting (Windows/Linux/RedHat/Stratus VOS); excellent communication; associate or bachelor's in CS/Engineering preferred.
Windows, Linux, RedHat, Stratus VOS
2mo
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Customer Engineer – Boston Metro
Boston, Massachusetts, United States
OnsiteFull Time
5+ YOECustomer-facing engineering role requiring travel up to 50%, strong troubleshooting, networking, MS Office, SQL/Oracle knowledge, and 5+ years in technical field.
MS Office, Remote Desktop, Command Prompt, PowerShell, SQL Server, Oracle, CAD/AVL, Networking concepts
3w
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Jr. Technical Sales Support Engineer
Watertown, Massachusetts, United States
$90k/yr HybridFull Time
1+ YOEBachelor's in engineering, 1-2 years technical experience, customer-facing problem solving, knowledge of electrical standards, strong communication and presentation skills, driver's license required.
Salesforce
3d
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Customer Engineer, Data Analytics, Google Cloud, Startups
New York or Atlanta or Austin or Cambridge or Chicago or Los Angeles or San Francisco or Sunnyvale
$152k-$221k/yr OnsiteFull Time
10+ YOE10+ years as a sales engineer or technical consultant in cloud environments; bachelor's degree or equivalent experience; experience with data analytics, data lifecycle, and customer-facing technical presentations.
Informatica, Talend, Alooma, SAP, Data Services, Java, Python, JavaScript, C++, Scala, R, Go, Linux
1w
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Sr. Lead Engineer - Customer Agent
Boston, Massachusetts, United States
$216k-$324k/yr OnsiteFull Time
12+ YOE12+ years engineering experience building production systems, expertise with LLM-powered and agentic AI systems, strong distributed systems and product instincts, excellent communication and technical leadership.
LLM
2mo
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Technical Support Engineer, PACS
Boston, Massachusetts, United States
$75k-$100k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent; 5+ yrs IT support; 3+ yrs healthcare/radiology support; PACS/RIS/DICOM/HL7/EMR experience; Linux+ or RH certifications; strong customer service.
Windows, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, Public Cloud, SSRS
1mo
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Patriot Qatar Chief Engineer/Technical Director (Onsite)
Tewksbury, Massachusetts, United States
$132k-$252k/yr OnsiteFull Time
10+ YOESTEM degree, 10+ years relevant experience, active transferable U.S. SECRET security clearance, U.S. citizenship, program technical leadership, customer interface, and ~10% travel.
1w
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Mechanical Engineer, Robotics Technical Services Custom Tools
North Reading, Massachusetts, United States
$117k-$160k/yr OnsiteFull Time
3+ YOEBachelor's in mechanical engineering,3+ years mechanical engineering experience,prototyping and implementation experience;SolidWorks or Ansys knowledge preferred.
SolidWorks, Ansys
3w
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Technical Staff Engineer-Product Marketing
Austin or Chandler or Lawrence or Lowell or Beverly or Colorado Springs or Irvine
$91k-$232k/yr OnsiteFull Time
2.5+ YOEUS citizen with Bachelors/Masters in EE/CE/CS, 2.5+ years in product/marketing/field roles with embedded processors, customer-facing experience, Arm/RISC-V preferred, familiarity with Linux/RTOS and embedded toolchains.
Arm, RISC-V, Linux, RTOS, hypervisors, software toolchains, Ethernet, TSN, platform security, cryptographic concepts, AI acceleration, vector processing
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