HiringCafe
Join our community

440 technical customer engineer jobs at 269 companies in New York

1mo
Save
Mark Applied
Hide
Technical Support Engineer
New York or United States
$95k-$115k/yr HybridFull Time
Botify
Botify: Enterprise SaaS platform for AI-powered SEO and search intelligence.
2+ YOE2+ years technical support in SaaS, technical background with Linux/Python/JS/SQL, familiarity with cloud and analytics (AWS, GCP, BigQuery, Django), strong customer-focus and incident handling skills.
Botify Analytics, LogAnalyzer, RealKeywords, SiteCrawler, Botify Intelligence, Botify Activation, SpeedWorkers, PageWorkers, AI Visibility, Agentic Catalog, Linux, Python, JS, SQL, AWS, GCP, BigQuery (BQ), Django, GitHub, Jira
Job PostingView all
3w
Save
Mark Applied
Hide
Technical Solutions Engineer
New York, New York, United States
$140k-$160k/yr HybridFull Time
Omnea
Omnea: AI platform for automating enterprise procurement and supplier risk.
4+ YOE4+ years in customer-facing technical roles, strong systems intuition, hands-on experience with SQL and APIs, excellent communication, and comfort directing AI tools.
SQL, APIs, AI
Job PostingView all
1d
Save
Mark Applied
Hide
Senior Technical Support Engineer
Buffalo or Davidson or Quincy
$92k-$135k/yr HybridFull Time
Ingersoll Rand
Ingersoll RandNYSE: IR: Designs and manufactures mission-critical industrial flow and compression equipment.
10+ YOEBachelor’s degree or technical equivalent, 10+ years in a technical work environment, MS Office proficiency, advanced technical troubleshooting, leadership, communication, and customer support skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word
Job PostingView all
4w
Save
Mark Applied
Hide
Technical Support Engineer, Metronome
United States or New York City or Seattle or South San Francisco
$137k-$206k/yr RemoteFull Time
Stripe
Stripe: Provides global financial infrastructure and payment processing for businesses.
2+ YOE2+ years B2B customer-facing technical support or engineering experience; ability to debug/triage bugs, communicate technical concepts, write scripts using APIs, and use SQL.
Typescript, Python, Ruby, SQL, APIs, Pylon, Zendesk, Front, Slack
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Engineer
New York City, New York, United States
$110k-$130k/yr HybridFull Time
Encord
Encord: Data management and annotation platform for AI development.
2+ YOE2–4 years technical support or customer-facing engineering experience; full proficiency in Python and SQL; experience with backend systems, logs or APIs; strong communication and customer empathy; familiarity with Zendesk, Intercom, Linear or similar.
Python, Ruby, SQL, Python SDK, REST APIs, Zendesk, Intercom, Linear, Encord Active
Job PostingView all
2mo
Save
Mark Applied
Hide
Technical Support Engineer
San Francisco or New York City or London or Sydney
$90k-$125k/yr OnsiteFull Time
Sigma Computing
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
SQL, Snowflake, Redshift, BigQuery, GCP, AWS, Python
Job PostingView all
1mo
Save
Mark Applied
Hide
Technical Support Engineer
New York City, New York, United States
$150k-$200k/yr HybridFull Time
incident.io
incident.io: Provides an AI-driven platform for software incident response and management.
Proven experience in a technical support role (preferably SaaS) with monitoring/on-call systems, ability to write code, strong communication, and customer-facing problem solving skills.
Slack, Pylon
Job PostingView all
1mo
Save
Mark Applied
Hide
Technical Support Engineer
New York or United States or Israel
RemoteFull Time
G2 Risk Solutions
G2 Risk Solutions: Provides risk and compliance intelligence for financial institutions.
1+ YOE1–2 years technical support experience; troubleshoot REST APIs, write basic SQL queries, use Zendesk/Jira, communicate with technical and non-technical audiences; Python and AI tool experience a plus.
Zendesk, Jira, REST APIs, SQL, Python, ChatGPT, Claude
Job PostingView all
2mo
Save
Mark Applied
Hide
Technical Support Engineer III
New Hartford, New York, United States
$80k-$120k/yr FieldFull Time
Indium Corporation
Indium Corporation: Manufacturer and supplier of advanced materials for electronics assembly.
10+ YOEBS in a technical discipline (MS preferred), 10+ years in the electronics industry with materials/process focus, in-depth soldering test/standards knowledge, statistical analysis experience, strong customer-facing and presentation skills, able to travel 25-50%.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, JMP, Minitab, SimLab
Job PostingView all
1mo
Save
Mark Applied
Hide
Associate Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yr RemoteFull Time
OPEXUS
OPEXUS: Software for government process management and legal data discovery.
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
Job PostingView all
3w
Save
Mark Applied
Hide
Customer Engineer, Agent Builder - Spanish Speaking
New York City, New York, United States
$175k-$230k/yr OnsiteFull Time
Decagon
Decagon: Conversational AI platform for automated customer support.
5+ YOE5+ years technical customer-facing experience, fluent English and Spanish, coding and API integration skills, experience delivering production solutions; LLM/agent experience and CS/engineering/math degree preferred.
LLMs, APIs
Job PostingView all
1mo
Save
Mark Applied
Hide
Technical Support Engineer
New York City or San Mateo
$48-$54/hr OnsiteFull Time
Verkada
Verkada: Sells integrated AI-powered cloud physical security hardware and software.
Troubleshoot Verkada platform (network, hardware, software, electrical), advise customers on installation/configuration, communicate complex technical issues, collaborate with Engineering/Product, and create knowledge base content. Bachelor’s required.
Verkada platform, Linux, Python
Job PostingView all
4w
Save
Mark Applied
Hide
Technical Support Engineer
New York, New York, United States
$74k-$110k/yr HybridFull Time
Plaid
Plaid: Provides financial data connectivity and payment infrastructure via APIs.
2+ YOE2+ years customer-facing experience; 6+ months with REST APIs, SQL, CSS, HTML and JavaScript or Python; experience with Zendesk/Jira/Mode; strong communication and customer-focus; based in ET or PT time zone.
REST APIs, SQL, CSS, HTML, JavaScript, Python, Zendesk, Jira, Mode
Job PostingView all
1mo
Save
Mark Applied
Hide
Technical Escalations Engineer 2 (Logs) - US-East
Boston or New York City
$85k-$124k/yr HybridFull Time
Datadog
DatadogNASDAQ: DDOG: Observability and security platform for cloud applications and infrastructure.
Deep log troubleshooting experience (parsing, ingestion, pipelines), mentoring/supporting engineers, partnering with Engineering/Product, and strong customer-facing communication.
GROK, JSON, Zendesk, Jira, Confluence
Job PostingView all
2mo
Save
Mark Applied
Hide
Technical Support Engineer- Westbury, NY (WESTBURY, NY, US, 11590)
Westbury, New York, United States
OnsiteFull Time
Hubbell
HubbellNYSE: HUBB: Designs and manufactures electrical products and utility infrastructure solutions.
3+ YOEBS in Electrical Engineering or Associate Degree; 3+ years in technical roles; knowledge of Modbus, IEC 61850, DNP, BACnet; strong customer service and troubleshooting skills; power systems understanding.
Modbus, IEC 61850, DNP, BACnet
Job PostingView all
1mo
Save
Mark Applied
Hide
Technical Capture & Business Development Engineer
Carlsbad or Tempe or San Jose or New York City
$121k-$190k/yr HybridFull Time
Viasat
ViasatNASDAQ: VSAT: Provider of global satellite-based connectivity and secure communication solutions.
5+ YOEBachelor's in engineering required (advanced degree preferred); 5+ years engineering experience with technical capture, proposals, or customer-facing roles; ability to obtain Top Secret/SCI clearance; US citizenship; up to 50% domestic travel; able to work in Carlsbad or Tempe offices 3 days/week.
Job PostingView all
4w
Save
Mark Applied
Hide
Senior Technical Support Engineer
New York, New York, United States
$105k-$125k/yr HybridFull Time
Alloy
Alloy: Identity and fraud decisioning platform for financial institutions.
3+ YOE3+ years technical support experience in B2B SaaS, strong troubleshooting with APIs/logs, on-call experience, communication skills, mentoring ability, and cross-functional collaboration.
Zendesk, Looker, Postman, Python, Bash
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Engineer, AI Solutions
New York, New York, United States
HybridFull Time
Nitra
Nitra: AI-native business operating system for medical practices.
5+ YOE5+ years in solutions/sales/implementation engineering, SaaS implementation experience, strong technical aptitude, excellent communication, experience with healthcare software and EMRs/EHRs preferred, bachelor's degree or equivalent.
EMRs/EHRs
Job PostingView all
1mo
Save
Mark Applied
Hide
Technical Support Engineer, Tavily
Tel Aviv or Amsterdam or New York City or Austin or United States or Europe
$100k-$150k/yr HybridFull Time
Nebius
NebiusNasdaq: NBIS: Builds cloud infrastructure and software for artificial intelligence development.
2+ YOE2+ years technical B2B support; experience with APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, logs/monitoring; strong troubleshooting, communication, and ability to escalate and work off‑hours.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n
Job PostingView all
1d
Save
Mark Applied
Hide
Customer Success Engineer
San Francisco or New York City
$130k-$150k/yr HybridFull Time
Sprig
Sprig: SaaS platform for AI-powered product research and customer insights.
2+ YOERequires 2–5+ years in customer-facing technical roles, strong troubleshooting, APIs, SDKs, frontend integrations, technical documentation, and familiarity with JavaScript, CSS, SQL, REST APIs, iOS, and Android.
API, SDK, JavaScript, CSS, SQL, REST API, iOS, Android
Job PostingView all

Explore Jobs

Expand Your Job Search