136 technical customer engineer jobs at 86 companies in Virginia
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Associate Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yrRemoteFull Time
OPEXUS: Software for government process management and legal data discovery.
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
CellebriteNASDAQ: CLBT: Provider of digital forensic and investigative intelligence software solutions.
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
RegScale: Automated compliance software for continuous security controls monitoring.
5+ YOE5+ years software engineering experience, strong scripting (Python/Bash), experience with cloud (AWS/GCP/Azure), integrations and REST APIs, customer-facing technical skills, and U.S. citizenship required.
Systems Planning and Analysis: Provides technical and analytical support to national security agencies.
5+ YOE5+ years Navy submarine training program/project management, project leadership, strong communication/customer management, Microsoft Office proficiency, and active Secret DoD security clearance required; Bachelor's and SMTT experience desired.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, SMTT
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years tier-2/3 technical support in SaaS or mission-critical environments; strong networking and VoIP knowledge; monitoring and cloud platform experience; strong troubleshooting and communication skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
Nebraska or Wisconsin or Arizona or Virginia or Utah or Texas or Minnesota or Tennessee or Massachusetts or Pennsylvania or Illinois or Georgia or Florida or North Carolina or Missouri or Colorado
$70k-$85k/yrRemoteFull Time
Harris Computer: Provides mission-critical vertical market software and service solutions.
Experience developing in Delphi or similar strongly-typed languages, SQL and databases, strong debugging and problem-solving, effective customer/stakeholder communication, and willingness to learn modern technologies (Angular/Java).
10+ YOEBachelor's degree or equivalent, 10+ years cloud-native architecture experience in customer-facing roles, Top Secret/SCI clearance, experience with generative AI, cloud engineering, and customer technical engagement.
Ready Support Services: Provides cloud migration and IT infrastructure engineering for government agencies.
Provide technical guidance and support for AI infrastructure, troubleshoot complex issues, analyze usage data, and manage customer relationships; TS/SCI clearance and IAM Level II required.
Arcfield: Systems engineering and mission support for defense and space.
4+ YOETS/SCI with polygraph required; advanced degree or equivalent experience; 5+ years experience on space or RF communications and systems engineering; ability to work with government customers and small engineering teams.
AMF Bakery Systems: Manufacturer of automated industrial equipment for bakery production.
3+ YOEElectrotechnical expertise, PLC troubleshooting, 3+ years customer technical support experience, strong customer service and communication skills, CRM/Microsoft Dynamics familiarity.
Customer Technical Service (CTS) Specialist - Industrial
Richmond, Virginia, United States
$81k-$113k/yrOnsiteFull Time
American Pacific: Produces specialty chemicals for aerospace and defense applications.
5+ YOEBachelor's in chemistry or engineering, typically 5+ years petrochemical/automotive CTS experience, project management, customer interface, ISO knowledge, strong communication and problem-solving skills.
NRITokyo Stock Exchange: 4307: Provides IT consulting, cloud migration, and managed technology services.
Hands-on desktop support and provisioning experience; imaging, asset management, device shipping, cabling, and strong customer service skills required.
Endpoint Central, Dell hardware diagnostics, Verizon, Symmetry, MFA, Microsoft Group Policy
Rune Technologies: Develops AI-powered logistics and sustainment software for military operations.
Experience with U.S. military operations, active U.S. Secret clearance, basic hardware and networking knowledge, familiarity with Windows/Linux, strong communication and training skills, and willingness to travel to customer sites.
Washington or Maryland or Virginia or North Carolina or Colorado or Texas
$140k-$190k/yrRemoteFull Time
Second Front Systems: Secure cloud hosting and automated compliance for government software.
5+ YOE5+ years in technical support/SRE/DevSecOps, deep Kubernetes and cloud experience, familiarity with FedRAMP/NIST/DoD security controls, strong troubleshooting and communication skills.
Customer Technical Support Representative - Part Time
Virginia, United States
$16-$23/hrRemotePart Time
WileyNYSE: WLY: Publishes academic research and educational content for global markets.
Must be a sophomore or junior pursuing CS/CE/IT/Engineering/Math; basic programming fundamentals in C/C++/Python/Java; strong written communication, attention to detail, evening/weekend availability, and access to a computer.
Dallas or Phoenix or Atlanta or Salt Lake City or Chicago or Dulles
$110k-$150k/yrOnsiteFull Time
Aligned Data Centers: Provides scalable data center infrastructure and colocation services.
5+ YOEBachelor's in construction management/engineering (or equivalent), 5+ years project/design management in data center environments preferred, advanced Excel/AutoCAD, strong communication, ability to interpret construction drawings, travel up to 25%.
Microsoft Project, Prolog, Procore, BIM 360, CAD, Bluebeam, Microsoft Excel, AutoCAD
Sr. Customer Delivery Engineer (CDE), Global Enterprise Services (GES)
Bellevue or Arlington
$154k-$208k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
7+ YOE7+ years technical architecture experience with IP networking, cloud (AWS), systems design, scripting (Java/Python/PowerShell), field deployments, and hands-on hardware integration.
Lockheed MartinNYSE: LMT: Designs and manufactures global security and aerospace systems.
Lead GNSS/SBAS network and cybersecurity design; apply aerospace assurance standards; conduct hazard and risk analyses; manage a small network/SIEM team; hands-on Cisco networking and high-availability communications experience; strong documentation and customer briefing skills.
Senior AI Solutions Engineer – Customer Success and Deployment
Reston or Washington
$98k-$210k/yrOnsiteFull Time
OracleNYSE: ORCL: Provides cloud infrastructure and enterprise software for global businesses.
Ability to obtain/maintain TS/SCI with FS poly; deep AI/ML and LLM deployment expertise; experience with OCI and enterprise AI platforms, Kubernetes, prompt engineering, RAG, vector stores, and customer-facing technical advisory.
REDLattice: Provides advanced cybersecurity software and vulnerability research services.
Active Top Secret clearance, technical experience (software/system/admin/support), strong communication and presentation skills, ability to translate technical concepts for customers, willingness to travel occasionally.