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7 technical customer success manager jobs at 6 companies in Aberdeen, MD

2mo
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Customer Success Manager
York, Pennsylvania, United States
$70k-$80k/yr OnsiteFull Time
Shipfusion
Shipfusion: Tech-enabled logistics and fulfillment for eCommerce brands.
3+ YOE3+ years client services or project management; proficient with G-Suite; strong communication and client management skills; self-starter able to adopt technical processes and train clients.
G-Suite, Shipfusion portal
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1mo
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Customer Success Manager - Maryland
Cockeysville, Maryland, United States
OnsiteFull Time
Nayax
NayaxNASDAQ: NYAX: Global commerce enablement platform for cashless payments and business management.
3+ YOE3+ years in customer-facing or project roles, background in sales/account management/customer success, technical aptitude, proven customer-focused solutions delivery, excellent communication and presentation skills, self-motivated.
TCP/IP, HTTP, DNS, SSL, Salesforce, Jira
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2w
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Chronosphere - Customer Success Architect
New York City or Bridgeport or Boston or Baltimore or Harrisburg
$142k-$230k/yr RemoteFull Time
Palo Alto Networks
Palo Alto NetworksNASDAQ: PANW: Provides enterprise-grade network, cloud, and endpoint security software.
5+ YOERequires 5+ years in technical customer-facing roles, experience managing complex $1M+ ARR customers, executive communication, project and stakeholder management, and knowledge of observability, monitoring, Kubernetes, Prometheus, OpenTelemetry, and distributed systems.
Kubernetes, Prometheus, OpenTelemetry
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1mo
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Chronosphere - Customer Success Architect
New York City or Bridgeport or Boston or Baltimore or Harrisburg
$142k-$230k/yr RemoteFull Time
Palo Alto Networks
Palo Alto NetworksNASDAQ: PANW: Provides enterprise-grade network, cloud, and endpoint security software.
5+ YOE5+ years in technical customer-facing roles, experience with large complex customers, observability and cloud-native tech (Kubernetes, Prometheus, OpenTelemetry), strong project management and executive communication skills.
Chronosphere, Kubernetes, Prometheus, OpenTelemetry
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3mo
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Installation Success Coordinator - US EAST
Wilmington, Delaware, United States
$28-$44/hr HybridFull Time
Agilent Technologies
Agilent TechnologiesNew York Stock Exchange: A: Providing instruments, software, and consumables for laboratory scientific discovery.
2+ YOE2+ years in customer service or project management; strong planning; able to learn technical info; excellent communication; works independently and in teams.
SAP CRM, SAP FSM, Field Service Engineers (FSE), Authorized Service Providers (ASP)
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2w
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
Association of Universities for Research in Astronomy
Association of Universities for Research in Astronomy: Operates world-class astronomical observatories for federal agencies and universities.
10+ YOE10+ MgmtBachelor's degree plus 10+ years of technical/operational/leadership experience or equivalent; experience in customer success, stakeholder engagement, and project/program/portfolio management; PMP and ITIL preferred.
IT Service Management (ITSM), ITIL
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1mo
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
Space Telescope Science Institute
Space Telescope Science Institute: Operates science operations for NASA's flagship space telescopes.
10+ YOEBachelor's degree plus 10+ years technical or leadership experience (or equivalent). Experience in customer success/stakeholder engagement, program/project/portfolio management, DevOps tools (GitLab, GitHub, CI/CD), and ITSM/ITIL practices. ITAR clearance and U.S. citizenship or permanent residency required.
GitLab, GitHub, CI/CD, ITSM, ITIL
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