3+ YOERequires 3+ years in customer success, technical account management, customer engineering, or similar B2B SaaS post-sales role; experience with technical products, enterprise accounts, and engineering stakeholders.
Cloudinary: Private SaaS provider helping developers and brands manage, transform, and deliver visual media.
3+ YOE3+ years in SaaS customer/technical customer success, experience with enterprise accounts, technical aptitude with APIs/web/cloud, strong communication, organized, willing to travel up to 20%.
United States or United Kingdom or Singapore or Vienna or Madrid
$121k-$196k/yrRemoteFull Time
Camunda: German software providing an enterprise platform to orchestrate AI agents, people, and systems across business processes.
2+ YOE2-3 years in customer success/technical account management or solutions engineering; strong software development, cloud and DevOps understanding; advanced communication and stakeholder leadership; Kubernetes/cloud certs nice-to-have.
Mux: Private video infrastructure serving developers with APIs for streaming, encoding, delivery, and video performance analytics.
5+ YOE5+ years in technical customer success at a SaaS company, BA/BS in CS/CE or bootcamp, strong web/mobile/cloud technical knowledge, excellent communication and customer-facing skills.
Browserbase: Headless browser platform for developers running AI-agent web automation.
2+ YOERequires 2+ years in customer success, solutions engineering, sales engineering, or similar; technical aptitude with APIs, infrastructure, and developer workflows; and retention and expansion experience.
Base AI: AI is a private B2B SaaS platform automating post-sale customer engagement, advocacy, retention, and expansion.
4+ YOE4+ years in technical customer success or similar; experience with integrations, CRM implementation, software configuration, project management, consultative problem-solving, strong communication, and ability to design and deliver AI-first solutions.
T2 Systems: Private parking management software provider serving universities, municipalities, operators, healthcare systems, and airports across North America.
5+ YOERequires 5+ years in technical sales, customer operations, or customer success for enterprise hardware and SaaS solutions; customer-facing infrastructure experience, analytical skills, English communication, and CRM experience.
Phonely: AI voice-agent software helping businesses answer calls, book appointments, and automate customer support.
2+ YOERequires 2+ years in project management, technical account management, or implementation; experience with SaaS, AI, or developer tools; and conceptual fluency with APIs, webhooks, and cloud tools.
ZscalerNASDAQ: ZS: Cloud-native Zero Trust cybersecurity platform for digital transformation.
3+ YOERequires 3+ years in customer success, account management, or technical account management at a SaaS cybersecurity company; 2+ years managing 25–30 customer accounts; cybersecurity, analytics, and generative AI experience.
generative AI, Zscaler MDR, Red Canary, Salesforce
Check Point Software TechnologiesNASDAQ: CHKP: Global provider of AI-powered cybersecurity solutions and services.
5+ YOERequires 5+ years of Cyber/IT experience in customer success, pre-sales, professional or technical services, or sales; strong technical, communication, organizational, and relationship-building skills; travel availability.
Charta Health: Private healthcare AI providing automated medical chart review for providers, payers, and healthcare organizations.
3+ YOERequires 3+ years in Customer Success, Technical Account Management, Solutions Engineering, or Consulting, preferably in B2B SaaS or healthcare, with account ownership and renewal or expansion targets.
Zenity: Private cybersecurity software that secures and governs AI agents for enterprises.
4+ YOE4+ years in customer-facing technical roles; strong background in cybersecurity/application security; familiarity with OWASP and MITRE; executive engagement, technical orchestration, and strategic account management; ability to travel 20–30%.
Customer-focused, technical professional able to manage 25–40 mid-to-large accounts, troubleshoot product issues, advise on configuration, and drive retention for PostHog products.
Ocean Security: Agentic email security protecting enterprise mailboxes from targeted phishing, business email compromise, and AI-powered attacks.
5+ YOE5+ years in technical customer success/solutions architecture/sales engineering in cybersecurity; practical experience with modern AI technologies; startup experience; strong communication and ownership; US East Coast–based.
Lively: Private fintech providing HSAs and flexible employee benefits to individuals, employers, brokers, and financial institutions.
2+ YOERequires 2+ years of client-facing experience, enterprise customer support, project management, communication skills, EDI, SFTP, APIs, Salesforce CRM, Jira, and technical troubleshooting abilities.
Electronic Data Interchange (EDI), SFTP, API, Salesforce CRM, Jira
Inriver: Swedish B2B software providing AI-powered product information management for brands, manufacturers, and retailers.
3+ YOEBachelor's degree preferred, 3+ years in customer success or related SaaS roles; strong knowledge of PIM, APIs, integrations, digital commerce; excellent communication, analytical and consultative skills.
Inriver, Product Information Management (PIM), APIs, SaaS
Technical Customer Success / Customer Program Manager
United States or Pleasanton or India
RemoteFull Time
Ciroos: Private AI SRE software helping enterprise SRE, DevOps, and operations teams investigate incidents and reduce toil.
Experience leading complex enterprise customer programs; technical fluency across cloud, SRE, observability, integrations, and security; excellent communication and customer relationship skills.
AWS, Microsoft Azure, Google Cloud Platform, Kubernetes, Splunk, Datadog, ServiceNow, Slack, Jira, Linear, SRE, ITSM
Akuity: The Enterprise Software Delivery Platform, Powered by AI
2+ YOERequires 2+ years supporting customers in customer success or technical account management, strong communication, independent remote work, and willingness to travel. Kubernetes or DevOps experience preferred.
Kubernetes, Argo CD, GitOps, Cloud Native Computing Foundation (CNCF)