5 technical customer success manager jobs at 3 companies in Bloomington, IN
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Manager of Customer Success
Washington D.C. or Boston or Indianapolis or New York or San Francisco
HybridFull Time
8+ YOE5+ Mgmt5+ years managing customer success teams, 8+ years in localization/LSP industry, experience with AI and technical integrations, expertise in CS metrics (NRR, CSAT), strong communication and cross-functional collaboration.
Adobe Experience Manager, Webflow, Salesforce, GitHub, Google Drive
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Customer Success Manager - Global Public Sector (State & Local)
Chicago or Washington or Atlanta or Indianapolis
$147k-$203k/yr HybridFull Time
3+ YOE3+ years in customer success or SaaS, experience with Salesforce Service Cloud features, ability to translate technical concepts for executives, and legal authorization to work in the U.S.; preferred Salesforce certifications and education sector experience.
Salesforce Service Cloud, Omni-Channel, Digital Engagement, Service Cloud Voice, Einstein AI for Service, Agentforce
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Customer Success Coordinator
Indianapolis, Indiana, United States
HybridFull Time
3+ YOE3+ years customer service or coordinator experience, strong English communication, Google Office and CRM experience, Salesforce a plus, organized self-starter able to manage tasks and convey technical concepts.
Google Office, CRM, Salesforce
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Director, Regional Success Architecture Data 360
Indianapolis or New York City or Atlanta or Seattle or Bellevue or San Francisco
$171k-$273k/yr HybridFull Time
8+ YOE5+ MgmtRequires 8+ years in consulting, professional services, customer success, or related customer-facing work; 5+ years managing teams; enterprise SaaS experience; and a technical, business, or related bachelor's degree.
Data 360, CRM, SaaS
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Director, Regional Success Architecture - Agentforce
Indianapolis or Chicago or Atlanta or Seattle or Bellevue
$171k-$273k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in consulting/professional services or customer-facing roles, 5+ years management, experience leading large technical teams, BA/BS or equivalent, experience with Agentforce/CRM and cloud/SaaS environments.
Agentforce, CRM