13 technical customer success manager jobs at 10 companies in Camp Pendleton North, CA
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Technical Success Manager
San Diego, California, United States
$130k-$150k/yrOnsiteFull Time
Everbridge: Provides software for critical event management and public safety.
3+ YOE3+ years customer-facing support or consulting experience, Security+ required, experience in emergency/risk management, project management and technical skills, knowledge of SQL Server, VM environments, clustering, networking, and telephony.
Microsoft SQL Server, Microsoft Clustering, VM, telephony, networking
Kastle Systems: Managed security services provider for commercial and residential properties.
2+ YOE2-4 years account or customer success management experience; bachelor’s degree preferred; ability to build and maintain customer relationships; technical competence with software/hardware/networks; experience training customers; familiarity with Microsoft Dynamics CRM and AX.
Paperless Parts: Cloud-based quoting software for custom part manufacturers.
7+ YOE7+ years in manufacturing, manufacturing software, or senior customer success/technical account roles; enterprise account management, executive presence, multi-site rollout experience; familiarity with manufacturing processes. US citizenship or green card required.
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
2+ YOERequires a bachelor's in computer science, information systems, or related field, or relevant certifications; 2+ years customer-facing technical experience, 5+ years network experience, and 5+ years service delivery or technical account management.
Infinite Electronics: Supplies electronic components and wireless connectivity solutions to engineers.
10+ YOE5+ Mgmt10+ years in customer success or contact center management, 5+ years supervising teams, experience selling technical products, CRM/CCaaS familiarity, bachelor\u0002s degree, strong communication and analytics skills.
ServiceNowNYSE: NOW: Enterprise cloud platform for digital workflow automation.
2+ YOEBachelor's in computer science, information systems, or related field, or relevant certifications; 2+ years customer-facing technical experience, 5+ years network experience, 5+ years service delivery, and 3+ years IT or security experience.
IPS Group: Manufacturer of smart parking meters and integrated parking software.
2+ YOEAt least 2 years in customer success, account management, customer support, project coordination, or client-facing work; CRM and ticketing experience; strong communication, organization, relationship-building, and technical aptitude.
CRM, ticketing systems, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Newport Beach or China or Singapore or India or United Kingdom
OnsiteFull Time
BirchStreet Systems: Cloud-based procure-to-pay and supply chain software for hospitality.
3+ YOE3-5 years account/customer success or program management experience in hospitality or technology; strong communication, stakeholder management, project management, and technical aptitude.
CAMP Systems: Provides software for aircraft maintenance tracking and engine health monitoring.
3+ YOERequires 3+ years in software implementation, customer success, professional services, consulting, or technical training; strong project management, presentation, analytical, and customer relationship skills; bachelor's degree or equivalent experience.
Sr. Manager, Next Level Help, Intuit Enterprise Suite
Atlanta or Frisco or Mountain View or San Diego
HybridFull Time
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
8+ YOE3+ Mgmt8+ years in customer support/customer success/technical services leadership with 3+ years managing managers; Bachelor's required; experience building Tier 3/escalation functions; domain experience with mid-market SaaS accounting/payroll/payments; data-fluent and strong executive communication; up to 15% travel.
Applied Business Software: Provides loan origination and servicing software for private lenders.
12+ YOE3+ Mgmt12+ years leading customer-facing post-sales or operations; 3+ years at VP level; experience running two or more of: support, professional services, customer success, onboarding/implementation, technical account management.