9 technical customer success manager jobs at 9 companies in Michigan
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Customer Success Manager
Detroit or Boston
HybridFull Time
3+ YOERequires 3–5+ years in customer success, account management, or a technical customer-facing role; manufacturing or robotics knowledge; CRM proficiency; strong communication and relationship management skills; travel willingness.
HubSpot, Siemens Process Simulate, Roboguide, Resolver, SaaS
2mo
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Customer Success Manager
United States or Arizona or California or Colorado or Florida or Georgia or Indiana or Iowa or Michigan or Minnesota or Nebraska or Nevada or New Hampshire or North Carolina or Oklahoma or Pennsylvania or Texas or Utah or Virginia or Washington
RemoteFull Time
Manage named customers to drive adoption, renewals and expansion; provide technical/product guidance on PRM; strong interpersonal, organizational, negotiation, and communication skills; proficient with Microsoft Office, Excel, and PowerPoint; experience with CRM platforms.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Impartner PRM, Salesforce, Dynamics, HubSpot
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Sr. Technical Success Manager – US PubSec - Healthcare
United States or Massachusetts or Connecticut or New York or New Jersey or Pennsylvania or Delaware or Maryland or Virginia or West Virginia or North Carolina or South Carolina or Georgia or Florida or Ohio or Indiana or Illinois or Michigan or Wisconsin or Minnesota or Iowa or Missouri or Arkansas or Louisiana or Mississippi or Alabama or Kentucky or Tennessee
$144k-$205k/yr RemoteFull Time
5+ YOE5+ years in customer-facing technical roles with account management; HIPAA knowledge; networking troubleshooting across Linux, Unix, or Windows; cloud security and authentication protocol familiarity. Eastern Time Zone required.
Artificial Intelligence (AI), HTTP, HTTPS, DNS, SMTP, FTP, Ping, Traceroute, MTR, Wireshark, Linux, Unix, Windows, SASE, SSE, ZTNA, ZIA, ZPA, SAML, LDAP, OAuth, EPIC, EHR, EMR, CCNA, CompTIA Network+, CISSP, CCSP, CPHIMS, CHIME
2mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
2mo
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Product Success Manager, CoCounsel Legal
Eagan or Frisco or New York City or Ann Arbor
$93k-$173k/yr RemoteFull Time
Bachelor's degree required; technical expert in legal technology and GenAI workflows; experience with legal professionals preferred; proven customer success, enablement, and stakeholder management; ability to travel 25%.
Salesforce, Gong, Copilot, Claude, CoCounsel
2w
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Manager, Technical Adoption, AMER
Denver or San Francisco or Montreal or California or Massachusetts or Boston or Novi or Atlanta or Toronto or Portland
$97k-$174k/yr HybridFull Time
5+ MgmtRequires 5+ years leading teams, a bachelor's degree, customer success initiative experience, strong communication and relationship-building skills, matrixed organization experience, and willingness to travel up to 30%.
2mo
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Associate Manager, Installation & Go Live
Chicago or Royal Oak
$64k-$89k/yr HybridFull Time
5+ YOE1+ Mgmt5+ years in customer success or related roles, 1 year managing teams, bachelor’s degree in IT/Networking/Business or equivalent, hands-on POS/hardware/software experience, leadership, project coordination, and familiarity with technical certifications.
3w
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Implementation Specialist
Livonia, Michigan, United States
OnsiteFull Time
2+ YOEBachelor's degree or equivalent; 2+ years in software implementation, project management, onboarding, professional services, customer success, or technical consulting; Microsoft Office proficiency and customer-facing experience.
Microsoft Office, Salesforce, HubSpot
2mo
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Solutions Specialist I
United States or Troy
$65k-$80k/yr RemoteFull Time
0+ YOE0–2 years experience in B2B customer success, professional services, technical support, or account management; strong communication, problem-solving, presentation skills; customer-focused and tech-proficient.
CRM