27 technical customer success manager jobs at 17 companies in Shadow Hills, CA
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Technical Success Manager
Los Angeles or Seattle or Denver
$100k-$120k/yrOnsiteFull Time
Darktrace: Private cybersecurity providing AI-powered threat detection and autonomous response to organizations worldwide.
3+ YOE3+ years in a technical customer-facing role; enterprise security, networking, cloud or SaaS knowledge; drive adoption, retention, and customer health; strong communication and stakeholder management.
COPE Health Solutions: U.S. tech-enabled healthcare consulting and workforce-development firm serving payers and providers in value-based care.
5+ YOEMaster's preferred; 5+ years in healthcare analytics or consulting, data management and visualization. Requires SaaS implementation, healthcare data integration, project management, and strong communication skills.
SaaS, ETL, Care Management (CM), Utilization Management (UM), Electronic Medical Records (EMR), Health Information Exchange (HIE)
LettrLabs: Private direct-mail marketing software helping brands automate personalized handwritten and printed campaigns with in-house robotics.
5+ YOERequires 5–8 years in Customer Success, Onboarding, or Account Management; technical fluency with integrations, SaaS, CRMs, marketing automation, data workflows, and AI tools; strong communication and prioritization skills.
Claude, Zapier, Google Workspace, Google Docs, Google Sheets, Google Slides, HubSpot, Salesforce, Shopify, Klaviyo, Slack, Confluence
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
Singular: Marketing measurement and analytics platform helping marketers unify advertising data, measure ROI, and optimize customer acquisition.
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
SpaceXNasdaq: SPCX: Designing, manufacturing, and launching advanced rockets and spacecraft.
5+ YOEBachelor's degree in engineering, business, or related field, or high school equivalency with 6+ years' experience; 5+ years managing revenue-accountable books and technical customer products.
Infinite Electronics: Private U.S. manufacturer and distributor of engineered RF, industrial, and connectivity products for engineers and industrial customers.
10+ YOE5+ Mgmt10+ years in customer success or contact center management, 5+ years supervising teams, experience selling technical products, CRM/CCaaS familiarity, bachelor\u0002s degree, strong communication and analytics skills.
Cyera: AI-native data security platform for enterprises.
12+ YOEAssociates degree or equivalent; 12 years experience; 3+ years with data/cloud technologies; proficiency in SQL, Python, APIs; technical customer-facing experience, strong project management, and ability to travel 25-50%.
Director, Customer Success and Technical Solutions
Los Angeles, California, United States
$172k/yrOnsiteFull Time
COPE Health Solutions: U.S. tech-enabled healthcare consulting and workforce-development firm serving payers and providers in value-based care.
8+ YOE8+ years in health care analytics/consulting; master's preferred; SaaS leadership; strong communication; cross-functional collaboration; data integration/healthcare policy experience.
United States or San Jose or Draper or California or New York City or Seattle or Los Angeles County or Texas or Massachusetts or Florida or North Carolina or Illinois or Colorado or Arizona or Georgia or Oregon or Pennsylvania
$58k-$83k/yrHybridFull Time
BILLNYSE: BILL: Public financial operations platform automating payments, receivables, expenses, and cash management for small and midsize businesses.
2+ YOE2+ years in consultative customer-facing implementation, onboarding, customer success, or solutions consulting; strong discovery, communication, executive facilitation, technical guidance, and project management skills.
Roboze: Italian industrial 3D-printing manufacturer serving aerospace, defense, energy, automotive, and other strategic industries.
Engineering degree, customer-facing technical experience, CAD proficiency, project management and strong communication; up to 50% U.S. travel; familiarity with 3D printing and advanced polymers preferred.
Senior Director, Customer Health & Critical Accounts
Austin or Boston or Chicago or Denver or Los Angeles or New York City or United States
$203k-$398k/yrRemoteFull Time
MongoDBNASDAQ: MDB: Unified data platform for building modern applications.
12+ YOE12+ years in customer success/program management with people-leadership experience; proven track record building programs and executive reporting; data-driven, strong cross-functional and executive communication; familiarity with cloud or database technical challenges.
Redgate Software: Software is a UK database-management software serving IT leaders, developers, and operations teams.
Experienced in onboarding/customer success in software, able to deliver onboarding plans, work with business and technical stakeholders, use CRM systems, strong communication, empathy, project management and commercial acumen.
Principal Engagement Manager, Professional Services (Remote)
Austin or Carpinteria or Tampa or United States or Los Angeles County
$154k-$212k/yrRemoteFull Time
ProcoreNYSE: PCOR: Public construction management software serving owners, contractors, and other construction professionals worldwide.
8+ YOERequires 8+ years in SaaS customer success, professional services, or technical program management, plus enterprise program governance, SaaS architecture, data analysis, communication, and stakeholder management expertise.
Senior AI Acceleration Lead, Customer Success COE, AWS Specialist and Partner Organization , AWS Specialist and Partner Organization
Mountain View or San Francisco or Seattle or Los Angeles County
$149k-$231k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
6+ YOERequires 6+ years of technical product or program management, 3+ years designing enablement programs at scale, training delivery, executive communication, measurable adoption outcomes, and a bachelor's degree or equivalent experience.
Salesforce, Highspot, Seismic, Quick Sight, Tableau, Power BI
TPC: Private film and television finance and production-services serving studios, producers, brands, and agencies.
2+ YOERequires 2+ years in customer, client success, or technical support; troubleshooting, communication, organization, SLA management, and cross-functional collaboration skills. SaaS experience and a bachelor's degree are preferred.
California or Burbank or Columbus or San Francisco or Chicago
RemoteFull Time
Palo Alto NetworksNASDAQ: PANW: Global cybersecurity platform providing network, cloud, and AI-driven security solutions.
3+ YOERequires 3+ years with CyberArk or equivalent PAM, 5+ years in enterprise software or security consulting, 2+ years in TAM or technical customer success, cloud platform expertise, and strong IAM and communication skills.
CyberArk, AWS, Microsoft Azure, GCP, Gemini, ChatGPT