8 technical customer success manager jobs at 7 companies in Tennessee

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Sr. Customer Success Manager, Robotic Technical Services, Robotic Technical Services
Garner or Nashville or Arlington
$146k-$208k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ MgmtBachelor's degree or equivalent; 5+ years customer-facing and program leadership experience; technical and customer-facing skills; ability to travel up to 50%.
2mo
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Customer Success Manager, Tier 1 (East)
Florida or Georgia or Alabama or North Carolina or South Carolina or Tennessee or Kentucky or Virginia or Massachusetts or Vermont or Maine
$125k-$135k/yr RemoteFull Time
Eltropy
Eltropy: Unified AI-powered conversation platform for financial institutions.
5+ YOE5+ years customer-facing experience in account management/customer success (B2B SaaS/FinTech preferred); ability to manage ~20 Tier-1 accounts; willingness to travel up to 25%; strong communication, analytical, and technical aptitude.
CRM/CS platform
1mo
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Customer Success Specialist (SaaS)
Brentwood, Tennessee, United States
OnsiteFull Time
My Senior Health Plan
My Senior Health Plan: Medicare insurance agency helping seniors choose healthcare coverage.
2+ YOE2+ years in customer success/support or SaaS, strong technical aptitude, excellent communication and training skills, ability to manage priorities and solve problems in a fast-paced environment.
SaaS, CRM, APIs
2d
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Customer Success Coordinator
United States or Wisconsin or West Virginia or Washington, DC or Washington or Virginia or Vermont or Utah or Texas or Tennessee or South Dakota or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or North Dakota or North Carolina or New York or New Mexico or New Jersey or New Hampshire or Nevada or Nebraska or Montana or Mississippi or Minnesota or Michigan or Massachusetts or Maryland or Maine or Louisiana or Kansas or Iowa or Indiana or Illinois or Idaho or Georgia or Florida or Connecticut or Missouri or Colorado or California or Wyoming
$25-$27/hr RemoteFull Time
Harris ComputerToronto Stock Exchange: CSU: A software provider delivering mission-critical solutions and health plan data services across multiple industries and regions.
Requires customer coordination, project management, issue resolution, communication, organization, adaptability, technical support, and Microsoft Office proficiency. SaaS implementation or Medicare knowledge is a plus.
Microsoft Word, Microsoft Excel, Microsoft Visio, Microsoft Project, SaaS
1mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
Gainsight
Gainsight: Provides software for customer success, retention, and growth.
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
2mo
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*Construction Customer Success Manager - Onsite (relocation bonus provided)
Turkey or Childress or Memphis or Amarillo or Plainview or Lubbock
OnsiteFull Time
Buildots
Buildots: AI-powered construction intelligence platform for site progress monitoring.
7+ YOE7+ years in construction (PM, Superintendent, or Project Engineer) on large-scale/mission-critical projects; strong technical acumen, client-facing skills, ability to implement platform workflows, willingness to relocate to Turkey, Texas or nearby; energized by travel.
BIM
2mo
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Implementation Manager
Nashville, Tennessee, United States
OnsiteFull Time
Findhelp
Findhelp: Building digital infrastructure for connecting people to social services.
3+ YOEBS/BA or equivalent; 3+ years in implementations, customer success, or technical project management in SaaS; strong project management, technical scoping, and communication skills; familiarity with generative tool Gemini.
Gemini
3mo
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Premier Support Engineer
Westminster or Lake Oswego or Atlanta or Portsmouth or Knoxville
$91k-$125k/yr HybridFull Time
Trimble
TrimbleNASDAQ: TRMB: Provides hardware, software, and services for construction and geospatial industries.
5+ YOE5+ years in technical support/customer success for enterprise software, deep Microsoft Azure Cloud proficiency, expert troubleshooting, telemetry/dashboard development, enterprise stakeholder management, HTML/JSON/CSS and SQL familiarity.
Microsoft Azure Cloud, Trimble CMS Vista ERP, HTML, JSON, CSS, SQL Database, CRM ticketing systems