18 technical customer success manager jobs at 14 companies in Walnut, CA
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Technical Success Manager
Los Angeles or Seattle or Denver
$100k-$120k/yrOnsiteFull Time
Darktrace: Provides AI-driven cybersecurity platforms for autonomous threat response.
3+ YOE3+ years in a technical customer-facing role; enterprise security, networking, cloud or SaaS knowledge; drive adoption, retention, and customer health; strong communication and stakeholder management.
Kastle Systems: Managed security services provider for commercial and residential properties.
2+ YOE2-4 years account or customer success management experience; bachelor’s degree preferred; ability to build and maintain customer relationships; technical competence with software/hardware/networks; experience training customers; familiarity with Microsoft Dynamics CRM and AX.
LettrLabs: A startup that helps businesses manage direct mail programs through software and marketing automation.
5+ YOERequires 5–8 years in Customer Success, Onboarding, or Account Management; technical fluency with integrations, SaaS, CRMs, marketing automation, data workflows, and AI tools; strong communication and prioritization skills.
Claude, Zapier, Google Workspace, Google Docs, Google Sheets, Google Slides, HubSpot, Salesforce, Shopify, Klaviyo, Slack, Confluence
COPE Health Solutions: Provides healthcare consulting, analytics, and workforce training services.
5+ YOEMaster's preferred; 5+ years in healthcare analytics or consulting, data management and visualization. Requires SaaS implementation, healthcare data integration, project management, and strong communication skills.
SaaS, ETL, Care Management (CM), Utilization Management (UM), Electronic Medical Records (EMR), Health Information Exchange (HIE)
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
Singular: Marketing measurement platform for unified analytics and attribution.
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
LettrLabs: A B2B SaaS providing a platform and services to help customers manage and measure advertising campaign performance.
8+ YOE8+ years in Customer Success/Account Management in B2B SaaS, leadership experience managing managers, strong analytical and technical fluency, experience with HubSpot and Asana, and ability to drive retention and expansion.
Infinite Electronics: Supplies electronic components and wireless connectivity solutions to engineers.
10+ YOE5+ Mgmt10+ years in customer success or contact center management, 5+ years supervising teams, experience selling technical products, CRM/CCaaS familiarity, bachelor\u0002s degree, strong communication and analytics skills.
Cyera: AI-native platform securing enterprise data across cloud environments.
12+ YOEAssociates degree or equivalent; 12 years experience; 3+ years with data/cloud technologies; proficiency in SQL, Python, APIs; technical customer-facing experience, strong project management, and ability to travel 25-50%.
Cyera: AI-native platform securing enterprise data across cloud environments.
12+ YOEAssociates degree (or equivalent) required; 12 years experience with strong project management; 3+ years hands-on data and cloud tech; proficiency in SQL and Python; technical customer-facing experience; 25–50% travel.
Cyera Platform, SQL, Python, APIs, web services, DLP, DSPM, CSPM, SIEM, IAM
Director, Customer Success and Technical Solutions
Los Angeles, California, United States
$172k/yrOnsiteFull Time
COPE Health Solutions: Provides consulting and workforce solutions for health care organizations.
8+ YOE8+ years in health care analytics/consulting; master's preferred; SaaS leadership; strong communication; cross-functional collaboration; data integration/healthcare policy experience.
Roboze: An advanced materials and additive manufacturing serving aerospace and defense customers.
Engineering degree, customer-facing technical experience, CAD proficiency, project management and strong communication; up to 50% U.S. travel; familiarity with 3D printing and advanced polymers preferred.
Newport Beach or China or Singapore or India or United Kingdom
OnsiteFull Time
BirchStreet Systems: Cloud-based procure-to-pay and supply chain software for hospitality.
3+ YOE3-5 years account/customer success or program management experience in hospitality or technology; strong communication, stakeholder management, project management, and technical aptitude.
Senior Director, Customer Health & Critical Accounts
Austin or Boston or Chicago or Denver or Los Angeles or New York City or United States
$203k-$398k/yrRemoteFull Time
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
12+ YOE12+ years in customer success/program management with people-leadership experience; proven track record building programs and executive reporting; data-driven, strong cross-functional and executive communication; familiarity with cloud or database technical challenges.
SpaceX: Designs and launches advanced rockets and satellite internet constellations.
4+ YOE4+ years account management/customer success or business operations experience, 1+ year with government customers, bachelor’s degree or HS+5 years, ability to work extended hours, travel, strong communication and technical customer support skills.
United States or San Jose or Draper or California or New York City or Seattle or Los Angeles County or Massachusetts or Austin or Utah or Dallas or Houston or Florida or North Carolina or Illinois or Colorado or Arizona or Georgia or Oregon or Pennsylvania
$79k-$112k/yrHybridFull Time
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
2+ YOERequires 2+ years in software implementation, onboarding, or customer success; bachelor's degree; accounting software experience; AP workflow knowledge; strong communication, organization, and technical configuration skills.
Applied Business Software: Provides loan origination and servicing software for private lenders.
12+ YOE3+ Mgmt12+ years leading customer-facing post-sales or operations; 3+ years at VP level; experience running two or more of: support, professional services, customer success, onboarding/implementation, technical account management.