182 technical documentation jobs at 124 companies in Massachusetts
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Manager, Documentation
Wilmington, Massachusetts, United States
$125k-$172k/yrHybridFull Time
SymboticNasdaq: SYM: AI-powered robotics and software for warehouse automation.
8+ YOE2+ MgmtBachelor's degree or equivalent, 8+ years in technical documentation/knowledge management, 2 years managing teams; hands-on CCMS experience (Paligo or MadCap Flare); familiarity with AI-assisted workflows, localization, and governance; valid driver’s license.
Component Content Management Systems (CCMS), Paligo, MadCap Flare
TetraScience: Cloud platform for automating and harmonizing scientific research data.
5+ YOE5+ years owning documentation tooling/content engineering; engineering ability with Python/TypeScript/JavaScript; fluency with docs-as-code (Git, PR review, CI/CD); hands-on LLM/AI integration; Bachelor's/Master's in a technical field or equivalent.
Booz Allen HamiltonNYSE: BAH: Provides technology and management consulting services to diverse organizations.
Experienced technical writer with documentation editing background, Arbortext Editor/Styler and XML experience, ability to follow TMCR/TOGC and DoD standards, attention to detail, Secret clearance, and a bachelor’s degree.
Waukesha or South Portland or North Billerica or Reno
OnsiteFull Time
GeneracNYSE: GNRC: Manufactures backup power generators and energy technology solutions.
3+ YOEProvide technical support to authorized dealer network; troubleshoot and resolve technical service issues; document and track requests; mentor less experienced representatives.
Starburst: Provides an open data lakehouse platform for multi-cloud analytics.
7+ YOE7+ years technical writing for developer or data platform products, strong docs-as-code experience, ability to lead documentation initiatives, collaborate with SMEs, and work with AI-assisted tooling.
Git, GitHub, Markdown, static site generators, Python, JavaScript
QuEra Computing: Develops and operates neutral-atom quantum computing systems.
Translate technical roadmaps into traceable requirements for control system hardware/software; strong stakeholder coordination, documentation, and electronics/control systems knowledge; BSc in a technical field required.
DanaherNYSE: DHR: Develops scientific instruments and diagnostic tools for healthcare markets.
2+ YOEBachelor's in engineering or science, 2+ years in sales/applications/quoting or technical sales support in industrial/manufacturing, strong communication, project management, and ability to produce P&ID and technical documentation.
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yrHybridFull Time
Quantifind: AI-driven platform for financial risk and fraud detection.
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yrRemoteFull Time
OPEXUS: Software for government process management and legal data discovery.
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
ZoomInfoNASDAQ: GTM: Provides B2B contact data and sales intelligence software.
3+ YOE3+ years SaaS technical troubleshooting or onboarding experience, strong problem-solving and communication, advanced knowledge of ZoomInfo RevOS and CRM, ability to document integrations and mentor junior staff; relevant CRM/marketing automation certifications desirable.
USDM Life Sciences: A consulting firm providing quality, compliance, and regulatory services to life sciences organizations.
Subject matter expert in GxP regulated environments with experience in technical documentation, data integrity (ALCOA+, Part 11), CSV, QRM/ICH Q9 risk assessments, and strong Microsoft Office skills. Bachelor's degree required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio
Stafford Springs or Connecticut or Arvada or Amherst or Allen or Ashburn or Anderson
$50-$74/hrRemoteFull Time
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
5+ YOEAssociate degree or 5+ years technical experience with electron microscopy; strong multidisciplinary troubleshooting, project leadership, training, documentation, remote support, and customer relationship skills; valid passport and willingness to travel 25–50%.
Standard Operating Procedure Technical Lead Assistance
Massachusetts, United States
RemoteFull Time
Compugen Systems, Inc.: Provider of managed, professional, and field IT services.
Provide frontline technical leadership and escalation support during deployments and cutovers; verify deliverables and documentation (photos, JotForm, Fluix), approve site releases, coordinate troubleshooting, monitor technician check-ins, and communicate with stakeholders.
Alabama or Arizona or California or Colorado or Georgia or Illinois or Louisiana or Massachusetts or Michigan or Missouri or North Carolina or Nevada or New York or Oregon or Texas or Utah or Virginia or Washington
RemoteFull Time
Switch: Designs, builds, and operates high-scale sustainable data center facilities.
3+ YOEBachelor's in engineering/construction/project management, 3+ years construction project experience, ability to read construction documents, experience with PM software, strong communication and risk management skills.
Microsoft Project, Primavera P6, Procore, Smartsheet, Microsoft Office
Johnson & JohnsonNYSE: JNJ: Global healthcare developing pharmaceuticals and medical technologies.
10+ YOEBachelor's degree and 10+ years relevant experience (8+ in SAP,5+ in life sciences). Deep SAP S/4HANA planning expertise, supply chain planning, Agile, SDLC, integrations, testing, and documentation experience.
SAP S/4HANA, SAP Integrated Business Planning (IBP), MDG
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
10+ YOEBachelor's degree and 10+ years' relevant experience with 8+ years SAP experience and 5+ years in life sciences; expertise in SAP S/4HANA supply chain planning, IBP, master data, Agile, SDLC, integrations, testing, and documentation.
SAP S/4HANA, SAP Integrated Business Planning (IBP), MDG
PPGNYSE: PPG: Manufacturer of paints, coatings, and specialty materials.
2+ YOE2+ years in quality, manufacturing, or engineering (or Associate's degree preferred); familiarity with aerospace/OEM, ISO9001/AS9100/AS9102, drawing interpretation; support audits, FAI (AS9102), document control; U.S. work-eligibility required.
Rockwall or Greenville or Waco or Northampton or Fall River or Anaheim or Camden or Arlington or Herndon or Fort Wayne or San Diego or Rochester or Palm Bay or Clifton or Colorado Springs or Amityville
$101k-$187k/yrOnsiteFull Time
L3Harris TechnologiesNYSE: LHX: Aerospace and defense providing mission-critical technology solutions.
4+ YOEBachelor's degree or equivalent experience, 4+ years related experience, ability to obtain DoD security clearance, export control (ITAR/EAR) knowledge, ability to interpret engineering documents, strong communication and organizational skills.
Teledyne TechnologiesNYSE: TDY: Manufactures sensors, cameras, and electronics for aerospace and defense.
5+ YOEBachelor’s degree; 5+ years in quality/documentation, preferably defense; knowledge of ISO/MIL standards; strong technical writing and coordination with engineers.