1mo
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Technical Documentation & Process Specialist
Bohemia, New York, United States
$65k-$85k/yr OnsiteFull Time
3+ YOEBachelor's in a technical discipline, 3+ years in documentation control/QA/technical writing in a technical or manufacturing environment, strong written/verbal English, Microsoft Office expertise, ERP experience a plus.
Microsoft Office Suite, Global Shop Solutions (GSS ERP)
2w
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Technical Documentation & Process Specialist
Bohemia, New York, United States
$60k-$85k/yr OnsiteFull Time
3+ YOEBachelor's in a technical discipline, 3+ years in documentation/QA/compliance in a manufacturing environment, Microsoft Office and ERP experience, strong written/verbal English, able to pass background check and drug screen.
Microsoft Office Suite, ERP, Global Shop Solutions (GSS ERP)
2d
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Technical Writer - API Documentation
New York, New York, United States
$130k-$160k/yr OnsiteFull Time
3+ YOE3+ years technical writing for developer audiences, API documentation experience, ability to read code (Python preferred), strong writing, project management, and stakeholder collaboration skills.
Python, DITA, HTML, git, Markdown
1mo
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Manager I, Documentation
California or Colorado or Illinois or New York or Washington
$131k-$193k/yr RemoteFull Time
5+ YOE2+ Mgmt5+ years technical documentation experience, 2+ years managing technical writers, public writing samples, ability to read multiple programming languages, experience with docs-as-code, Git/GitHub, CI/CD, cloud and containers.
Ruby, Python, Go, bash, Git/GitHub, CI/CD, IaaS cloud services, containers
6d
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Technical Documentation and Content Engineer, Claude Docs
San Francisco or New York City
$270k-$320k/yr HybridFull Time
5+ YOE5+ years at the intersection of documentation, user education, and software engineering; experience with docs platform migrations, content analytics, CI/CD, and editorial standards; bachelor’s degree or equivalent required.
Python, TypeScript, JavaScript, CI/CD, version control, LLMs
2w
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Ingredient Documentation Specialist
Elma, New York, United States
$58k/yr OnsiteFull Time
3+ YOE3+ years food industry quality experience, Associates in technical/physical sciences, Grade 2 Technical Licensing obtainable, strong communication, organization, and document review skills.
Microsoft Office
2mo
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Quality Assurance and Documentation Manager
New York City, New York, United States
OnsiteFull Time
5+ YOEBachelor’s degree in engineering, Quality, Business, Technical Communications, or related field; 5+ years in quality management, contract implementation, or document control; experience with requirements traceability, contract compliance, and SharePoint.
SharePoint, Electronic Document Management System
3w
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Technical Writer
Croton Harmon or North White Plains or New Haven
$93k-$101k/yr HybridFull Time
3+ YOEAssociate's degree or equivalent, 3+ years technical documentation experience, 1+ year managing staff/projects, strong document control/CMS, Microsoft Access/Office, Adobe Acrobat, XML, and technical writing skills.
Microsoft Access, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Visio, Adobe Acrobat Professional, XML, Content Management Systems (CMS), Adobe Photoshop, SnagIt, Flesch-Kincaid Reading Grade Level, Illustrated Parts Catalogs (IPC), PTC
1w
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Technical Writer
New York, New York, United States
$59k-$106k/yr OnsiteFull Time
2+ YOEBachelor's degree plus 2 years (or equivalent experience); technical writing, CMS/document repository management, content migration, IT infrastructure knowledge, project and stakeholder management, strong communication skills.
Microsoft Word, SharePoint, Content Management Systems (CMS)
1w
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Technical Support Representative
Rochester, New York, United States
$20-$25/hr OnsiteFull Time
2+ YOEProvide Level I (and some Level II) technical support for Wi-Fi, PON, Internet and VoIP; document calls; communicate technical issues to customers; associate degree preferred; 2 years technical support experience preferred.
Wi-Fi, PON Networks, VoIP, Microsoft Office
2mo
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Associate Director, Technical Writing
New York City, New York, United States
$190k-$230k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years technical writing with 3+ years managing teams; strong technical writing and project management skills; familiarity with HTML, CSS, JavaScript, Agile, and AI-driven documentation; bachelor's degree or equivalent experience.
HTML, CSS, JavaScript
1mo
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Technical Support Lead
New York, New York, United States
$120k-$151k/yr OnsiteFull Time
2+ YOE2+ years in technical/product/helpdesk support; strong IP networking and hardware/software troubleshooting; experience with ticketing/CRM (Salesforce, Jira, Microsoft); strong communication, documentation, and testing skills; eligible for US security clearance.
Wave Relay, Salesforce, Jira, Microsoft
4d
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Technical Writer, (Consultant, Experience & Design)
Baltimore or Alabama or California or Delaware or District of Columbia or Florida or Georgia or Maryland or New Jersey or New York or North Carolina or Pennsylvania or South Carolina or Tennessee or Texas or Virginia or West Virginia
$77k-$115k/yr RemotePart Time
5+ YOE5+ years documenting complex technology or digital transformation projects; bachelor’s or equivalent experience; strong writing for executive and technical audiences; experience with content strategy, UX, and documentation tools.
Microsoft Office, Google Workspace, Confluence, Jira, SharePoint, Drupal
3mo
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Revit Technical Designer
Hauppauge, New York, United States
$80k-$105k/yr OnsiteFull Time
5+ YOEProven experience as a Technical/BIM/ Revit Designer; advanced Revit; strong documentation and coordination; multi-project management; good communication; Windows/Microsoft Office proficiency.
Autodesk Revit, AutoCAD, Fusion 360, Microsoft Office, Windows
1mo
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Technical Business Analyst
Owings Mills or Maryland or Colorado or Washington or District of Columbia or New York or California or United States
$77k-$131k/yr HybridFull Time
Proven technical business/systems analysis experience; requirements elicitation and documentation; SQL, databases, APIs, data mapping and validation; support for test automation and AI initiatives; Agile experience.
AWS, SQL, Playwright
2w
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Technical Operations Manager
New York City, New York, United States
$75k-$160k/yr OnsiteFull Time
3+ YOE3+ years operations or technical program experience, experience coordinating delivery across projects, hiring/onboarding experience, ability to build operating processes and documentation; bachelor's degree in a related field or equivalent experience.
2d
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Technical Support Specialist I
Rochester, New York, United States
$50k-$60k/yr RemoteFull Time
Provide first-line technical support for software and hardware, troubleshoot issues, document resolutions, and collaborate with internal teams; associate degree preferred.
Microsoft Windows, Linux/Unix, Microsoft Office, CRM systems
1mo
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Technical Account Manager
London or Los Angeles or Austin or New York City or San Francisco or Manila or Warsaw
£62k-£81k/yr HybridFull Time
4+ YOE4–7 years in a SaaS technical customer-facing role; experience with enterprise accounts, APIs/integrations, data pipelines, platform configuration; strong documentation, project management, and communication skills; Notion and Zendesk experience preferred.
Notion, Zendesk, Meta, Snapchat, TikTok, YouTube
2d
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Technical Account Manager - US
New York, New York, United States
RemoteFull Time
3+ YOESeveral years in technical support/solutions engineering or TAM for B2B SaaS; hands-on troubleshooting with logs, APIs, networking, and MDM; strong communication and documentation skills.
APIs, MDM
1mo
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Technical Customer Support Manager
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yr HybridFull Time
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
REST APIs, SQL, Jira, Zendesk, logging tools, documentation tools
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