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25 technical documentation specialist jobs at 24 companies in Mount Prospect, IL

1mo
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Specialist, Technical
Aurora, Illinois, United States
$60k/yr OnsiteFull Time
TEC Specialty Products
TEC Specialty Products: Manufacturer of professional flooring installation and repair products.
5+ YOEAssociate's degree required, 5+ years experience in customer service/technical support or sales in a manufacturing environment, advanced Microsoft Office/Windows proficiency, strong written/verbal communication and documentation skills.
Microsoft Office, Windows
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3d
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Technical Support Specialist
Chicago, Illinois, United States
$55k-$65k/yr OnsiteFull Time
IG North America
IG North AmericaLondon Stock Exchange: IGG: Provides online trading platforms and live financial education content.
1+ YOERequires 1–3 years in customer or technical support, multi-platform troubleshooting, networking knowledge, strong communication, documentation, and proficiency with Salesforce, Microsoft 365, JIRA, and Slack.
Mac, Windows, iOS, Android, Linux, DNS, IP, VPN, Chrome, Safari, Firefox, Edge, HDMI, DisplayPort, USB-C, Lightning, Salesforce, JIRA, Confluence, Microsoft 365, Slack
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3d
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Technical Support Specialist
Chicago, Illinois, United States
$55k-$65k/yr OnsiteFull Time
tastytrade
tastytradeLondon Stock Exchange: IGG: Online trading platform and financial education for retail investors.
1+ YOERequires 1–3 years in customer or technical support, multi-platform troubleshooting, networking knowledge, strong communication, documentation, and proficiency with Salesforce, Microsoft 365, JIRA, and Slack.
Mac, Windows, iOS, Android, Linux, Salesforce, JIRA, Confluence, Microsoft 365, Slack, VPN, DNS, Chrome, Safari, Firefox, Edge, HDMI, DisplayPort, USB-C, Lightning
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3w
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Technical Product Specialist
Racine, Wisconsin, United States
OnsiteFull Time
Badger Meter
Badger MeterNYSE: BMI: Manufactures and sells water meters and flow measurement solutions.
Provide customer-facing technical support for Badger Meter products with troubleshooting, clear communication, escalation, and documentation; bachelor’s degree or 0–2 years tech/support experience preferred.
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2d
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Technical Publications Specialist
Racine, Wisconsin, United States
$75k-$100k/yr HybridFull Time
CNH
CNHNYSE: CNH: Designs and manufactures agricultural and construction machinery.
6+ YOEBachelor's degree in a relevant discipline with 6 years of experience, or high school diploma with 8 years. Requires technical writing, document control, editorial standards, and process information gathering.
GMP, QSR
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1mo
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Technical Support Specialist
Oak Brook, Illinois, United States
$55k-$75k/yr RemoteFull Time
Brainlab
Brainlab: Develops software-driven medical technology for minimally invasive surgery.
BS in biomedical/computer/STEM (or associate + relevant experience); strong software comfort; customer service experience preferred; excellent English communication; ability to travel ~20% initially and ~10% ongoing; document work in Salesforce.
Salesforce, Brainlab Connected Care
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1w
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IT Technical Support Specialist, Senior
Chicago or McCook
$73k-$88k/yr OnsiteFull Time
Lawson Products
Lawson ProductsNASDAQ: DSGR: Distributes industrial maintenance and repair supplies to commercial customers.
5+ YOEAssociate's degree in computer science and 5+ years of technical support experience required; bachelor's preferred. Requires Windows, Microsoft Office 365, Active Directory, VPN, endpoint management, documentation, communication, and troubleshooting skills.
Windows 11, Microsoft Office 365, Active Directory, Cisco VPN, SQL Server
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2d
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Technical Support Specialist 1
Naperville, Illinois, United States
$23-$25/hr HybridFull Time
Sourcebooks
Sourcebooks: Independent book publisher of fiction, non-fiction, and children's literature.
1+ YOERequires 1+ year supporting a 300+ user Active Directory and Office 365 environment, strong Windows and macOS knowledge, and excellent communication, organization, planning, and documentation skills.
Microsoft Teams, Active Directory, Microsoft Office 365, Windows, macOS
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1mo
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Operations Technical Specialist, E&S Casualty
Chicago or Atlanta
$55k-$65k/yr HybridFull Time
Ascot Group
Ascot Group: Global provider of specialty insurance and reinsurance underwriting services.
1+ YOEBachelor's degree required; 1+ year similar experience preferred. Strong problem-solving, communication, and collaboration skills. Proficient in Microsoft Office (Excel); knowledge of underwriting workflows, compliance, and document processing.
Microsoft Office, Microsoft Excel
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1d
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Document Control Specialist 2
Cook County or DuPage County or Will County or Lake County or Kane County or McHenry County
$61k-$91k/yr HybridFull Time
Metra
Metra: Provides commuter rail transportation services in Northeast Illinois.
2+ YOEBachelor's degree or four years of technical document/data management experience, plus two years of document management experience. Requires document systems knowledge and Microsoft 365, Adobe Acrobat, SharePoint, and Power BI proficiency.
Microsoft 365, Adobe Acrobat, Microsoft SharePoint, Power BI, InEight, Project Management Information System (PMIS)
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3d
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Testing Specialist I
Lake Forest, Illinois, United States
$25-$36/hr HybridFull Time
Trustmark
Trustmark: Provides supplemental insurance and voluntary employee benefit solutions.
1+ YOERequires a two-year college or technical degree, at least one year of testing experience, technical aptitude, MS Office proficiency, data-query and documentation skills, troubleshooting, analytical ability, and strong communication.
Microsoft Office, Selerix, Common Census, Inspro
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3w
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Acumatica ERP Specialist
Wheeling or Illinois or Wisconsin
RemoteFull Time
Bathing Brands
Bathing Brands: Distributes and installs professional steam and sauna bathing systems.
Experience supporting Acumatica ERP, strong troubleshooting and analytical skills, ability to communicate with technical and non-technical teams, and experience with configuration, testing, documentation, and user training.
Acumatica
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2w
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Technology Learning Specialist
Chicago or New York City or Washington or Dallas or Charlotte or Los Angeles
$80k-$95k/yr HybridFull Time
Katten Muchin Rosenman
Katten Muchin Rosenman: International law firm providing legal representation and advisory services.
2+ YOEAssociate's degree or equivalent,2+ years technical training experience,strong Microsoft Office skills,MOS certificate preferred,experience developing training and technical documentation.
Microsoft Office Suite, Camtasia, LMS, DMS, iManage, InterAction, Template & Numbering suite, e-Mail Filing
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2mo
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Precast BIM Specialist
Dallas or Austin or Houston or San Antonio or Naperville or Nashville or Salt Lake City or Denver or Winchester
OnsiteFull Time
AG&E Associates
AG&E Associates: Provides integrated structural engineering services for complex building projects.
3+ YOEAssociate’s degree or technical degree; 3+ years precast BIM documentation; AutoCAD, Revit, Tekla; reading drawings; teamwork.
AutoCAD, Revit, Tekla, Bluebeam, Microsoft Office
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1w
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Sr. Mechanical Specialist
Chicago, Illinois, United States
$110k-$158k/yr HybridFull Time
Engineering Economics
Engineering Economics: Provides building commissioning and energy efficiency engineering services.
6+ YOERequires 6+ years in mechanical systems or related technical fields, advanced HVAC and MEP knowledge, commissioning leadership, troubleshooting, documentation, and Microsoft Office proficiency; U.S. work authorization required.
Microsoft Office Suite, Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), Employee Stock Ownership Plan (ESOP)
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1w
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Enterprise Onboard Specialist
Spartanburg or Shreveport or Irving or Oak Brook or Long Island or Cranberry Township
$35-$40/hr HybridFull Time
RedSail Technologies
RedSail Technologies: Integrated pharmacy management software and health technology solutions.
2+ YOERequires 2+ years in software implementations, customer onboarding, technical support, or related B2B operations; pharmacy claims, healthcare technology, connectivity, troubleshooting, documentation, and communication experience.
Microsoft Teams, VPN, SFTP, TLS, NCPDP, APIs, Asana, Jira, Monday.com
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2d
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Data Management Specialist (IL, Waukegan)
Waukegan, Illinois, United States
$86k-$115k/yr OnsiteFull Time
Astronics
AstronicsNASDAQ: ATRO: Manufactures technology systems for aerospace and defense industries.
3+ YOEBachelor's degree in a related field and 3+ years in data management, document control, configuration management, project coordination, or program support; technical documentation experience required.
Microsoft SharePoint, Microsoft Teams, Microsoft Power BI, PLM, ERP
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1w
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Customer Support Specialist
Chicago, Illinois, United States
$45k-$60k/yr HybridFull Time
Flywire
FlywireNASDAQ: FLYW: Platform for processing complex global payments across specialized industries.
2+ YOE2+ years customer-facing technical support (B2B SaaS/eCommerce preferred). Experience with Zendesk, Jira, DataDog, browser developer tools, strong communication, troubleshooting, and documentation skills.
Zendesk, Explore, Jira, Confluence, DataDog, Browser developer tools, PDF conversion tools
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2w
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Substation BIM Specialist
Chicago, Illinois, United States
OnsiteFull Time
HDR
HDR: Global provider of engineering, architecture, environmental and construction services.
3+ YOETechnical degree or 3+ years related experience; proficiency with 3D design software, 3D coordination tools, Microsoft Office, document management; strong communication, attention to detail, and organizational skills.
Microsoft Office
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1w
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Service Support Specialist I
Kenosha, Wisconsin, United States
OnsiteTemporary
Snap-on
Snap-onNYSE: SNA: Designs and manufactures professional tools and diagnostic equipment.
Provides Level 1 technical support by phone; troubleshoots PCs, networks, software firewalls, connectivity, web technologies, Windows, browsers, and Microsoft Office while managing escalations and documentation.
GoToAssist, GoToMyPC, Microsoft Office, Windows 10, Internet Explorer, Google Chrome, Mozilla Firefox
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