15 technical documentation specialist jobs at 14 companies in Niagara Falls, NY

3w
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Technical Documentation Specialist
Toronto, Ontario, Canada
$70k-$95k/yr HybridFull Time
Zafin
Zafin: SaaS platform for bank product and pricing modernization.
2+ YOE2+ years technical writing experience, bachelor\u0002s degree or equivalent, strong English, proficiency with Markdown, Confluence, JIRA, Git, MkDocs/Sphinx, and ability to explain AI and banking systems.
Markdown, Confluence, JIRA, Git, MkDocs, Sphinx, Camtasia, SnagIt, Draw.io, Lucidchart, Swagger, OpenAPI
1mo
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Ingredient Documentation Specialist
Elma, New York, United States
$58k/yr OnsiteFull Time
Steuben Foods
Steuben Foods: Aseptic food and beverage manufacturing and packaging services.
3+ YOE3+ years food industry quality experience, Associates in technical/physical sciences, Grade 2 Technical Licensing obtainable, strong communication, organization, and document review skills.
Microsoft Office
1w
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Technical Operations Specialist
Toronto, Ontario, Canada
$90k-$110k/yr HybridFull Time
Sokin
Sokin: Provides a global B2B payment and foreign exchange platform.
5+ YOE5+ years in IT support, security operations, or system administration; expertise in Microsoft 365, identity management, endpoint security, cloud platforms, MDM, networking, compliance frameworks, and IT policy documentation.
Microsoft Office 365, Microsoft Azure, Amazon Web Services, Google Cloud Platform, Microsoft Entra ID, Microsoft Intune, ManageEngine EndpointCentral, Microsoft Defender, Darktrace, Zscaler, Confluence, Jira, Windows, macOS, TCP/IP, DNS, DHCP, VPN, Wi-Fi, Conditional Access, MFA
2mo
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Bilingual Technical Support Specialist (French & English)
Mississauga or Canada or United States
$58k-$86k/yr OnsiteFull Time
Baxter
BaxterNew York Stock Exchange: BAX: Develops and manufactures medical devices, pharmaceuticals, and IV solutions.
Bilingual English/French, Bachelor’s in biomedical/electrical/mechanical engineering, hands-on technical experience (internships or entry roles), ability to read schematics/manuals, document issues, and use order/contact management systems; MS Word/Excel/PowerPoint proficiency; travel within U.S. and Canada as required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Order Management System
1mo
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Bilingual Technical Support Specialist, EV Charging (French/ English)
Etobicoke, Ontario, Canada
$55k-$65k/yr HybridFull Time
ChargeLab
ChargeLab: Software platform for managing electric vehicle charging stations.
Fluent English and French; experience in customer or technical support; comfortable with phone/chat/ticketing; ability to analyze OCPP logs, escalate hardware issues, and create bilingual documentation.
Zendesk, OCPP, Charging Station Management System (CSMS)
1w
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Sr. IT Ops Analyst - Reporting & Documentation Specialist
Toronto or Mississauga
$82k-$115k/yr HybridFull Time
TD Bank
TD BankToronto Stock Exchange: TD: Provide retail, commercial, and wholesale banking and financial services.
6+ YOERequires 6–7 years of change management experience, ITIL expertise, technical documentation skills, ServiceNow familiarity, analytics reporting, stakeholder communication, and Microsoft automation tools.
ITIL, ServiceNow, Microsoft Power Automate, Microsoft Power BI, VBA, Microsoft Excel, CMDB, DevOps
1mo
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Confectionery Specialist
Fenwick or St. Catharines or Niagara Region County or Canada
$60k-$80k/yr OnsiteFull Time
Tilray
TilrayNASDAQ: TLRY: Consumer packaged goods focused on cannabis and beverages.
5+ YOE5+ years confectionery/food science experience; post-secondary in confectionery, chemistry, or food science (or equivalent experience); experience with chocolate and gummy development, commercial food manufacturing, GMPs, regulatory documentation and technical writing.
1w
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PeopleSoft Admin / Upgrade Specialist
Toronto, Ontario, Canada
$90k-$110k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
7+ YOEExtensive PeopleSoft Financials and PeopleTools experience, including GL, PeopleCode, SQL, integrations, upgrades, reporting, web services, production support, and technical documentation.
PeopleTools, PeopleSoft Financials, PeopleCode, Application Engine, SQR, BI Publisher, Application Packages, Component Interfaces, Integration Broker, nVision, PUM, SQL, web services, PHIRE, STATS, Fluid, Tiles, Homepage
1mo
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Network Tools Specialist (266595)
Toronto, Ontario, Canada
OnsiteFull Time
Scotiabank
ScotiabankToronto Stock Exchange: BNS: Provides global personal, commercial, and investment banking services.
6+ YOE6+ years working with network tools in large environments; experience with network monitoring tools, routing protocols (BGP/EIGRP/OSPF), system upgrades/maintenance, technical documentation, and stakeholder engagement. Bilingual English/Spanish required.
NetBrain, AlgoSec, SevOne, ExtraHop, ThousandEyes
6d
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Sr. Platform, AI Solutions Specialist
Buffalo, New York, United States
$89k-$151k/yr OnsiteFull Time
Ingram Micro
Ingram MicroNYSE: INGM: Global distributor of technology products and supply chain solutions.
3+ YOEBachelor's degree or equivalent, 3+ years functional experience including 1+ year in a related role, hands-on business AI or automation experience, requirements gathering, workflow documentation, and technical delivery partnership.
Microsoft Copilot, Claude, ChatGPT, Power Automate, Microsoft 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft SharePoint, Power Apps, Power BI, Jira, Confluence, Xvantage
2w
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Senior DeVops Engineering Specialist- 12 month contract
Winnipeg or Toronto or London
$90k-$115k/yr HybridMultiple Commitments Available
Canada Life
Canada LifeToronto Stock Exchange: GWO: Provides insurance, wealth management, and financial security products.
Significant experience with enterprise collaboration and meeting-room technologies, ability to design standards, produce technical documentation, troubleshoot systems, and coordinate vendor projects.
Microsoft Teams Rooms, ServiceNow
2mo
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EFTR Business Application Specialist (4950)
Toronto, Ontario, Canada
$97k-$137k/yr HybridFull Time
TD Bank
TD BankToronto Stock Exchange: TD: Provide retail, commercial, and wholesale banking and financial services.
7+ YOEUndergraduate degree or technical certificate, 7+ years in application management and technology project delivery, 3+ years AML experience, SME/Product Owner for EFTR, strong stakeholder management, regulatory and documentation experience.
2mo
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Specialist - Data Engineering
Mississauga, Ontario, Canada
$126k-$138k/yr OnsiteFull Time
LTIMindtree
LTIMindtreeNational Stock Exchange of India: LTIM: Global technology consulting and digital solutions.
5+ YOERequires 5–7 years of AbInitio expertise designing, developing, optimizing, troubleshooting, and documenting data integration workflows, plus cross-functional collaboration and technical guidance.
AbInitio
3w
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Guideway Structures & Wayside - Engineer/ Specialist
Toronto, Ontario, Canada
HybridFull Time
SYSTRA
SYSTRA: Engineering and consulting for public transport infrastructure.
5+ YOEBachelor's in Civil or Structural Engineering, minimum 5 years guideway/trackform structural design experience for rail or LRT, strong knowledge of trackform/subgrade/drainage, multidisciplinary coordination, technical documentation review.
iCIMS
3d
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Mainframe Patching SME
Toronto, Ontario, Canada
$60k-$85k/yr HybridFull Time
Cognizant
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
8+ YOERequires 8+ years of IBM z/OS programming or infrastructure operations, hands-on SMP/E and patching expertise, distributed-team coordination, change management, troubleshooting, rollback planning, and strong technical documentation.
IBM z/OS, SMP/E, CICS, DB2, IMS, MQ, RACF, JES2, JES3, ServiceNow, IBM zPCR