15 technical documentation specialist jobs at 14 companies in Niagara Falls, NY
3w
Save
Mark Applied
Hide
3w
Technical Documentation Specialist
Toronto, Ontario, Canada
$70k-$95k/yrHybridFull Time
Zafin: SaaS platform for bank product and pricing modernization.
2+ YOE2+ years technical writing experience, bachelor\u0002s degree or equivalent, strong English, proficiency with Markdown, Confluence, JIRA, Git, MkDocs/Sphinx, and ability to explain AI and banking systems.
Sokin: Provides a global B2B payment and foreign exchange platform.
5+ YOE5+ years in IT support, security operations, or system administration; expertise in Microsoft 365, identity management, endpoint security, cloud platforms, MDM, networking, compliance frameworks, and IT policy documentation.
Microsoft Office 365, Microsoft Azure, Amazon Web Services, Google Cloud Platform, Microsoft Entra ID, Microsoft Intune, ManageEngine EndpointCentral, Microsoft Defender, Darktrace, Zscaler, Confluence, Jira, Windows, macOS, TCP/IP, DNS, DHCP, VPN, Wi-Fi, Conditional Access, MFA
Bilingual Technical Support Specialist (French & English)
Mississauga or Canada or United States
$58k-$86k/yrOnsiteFull Time
BaxterNew York Stock Exchange: BAX: Develops and manufactures medical devices, pharmaceuticals, and IV solutions.
Bilingual English/French, Bachelor’s in biomedical/electrical/mechanical engineering, hands-on technical experience (internships or entry roles), ability to read schematics/manuals, document issues, and use order/contact management systems; MS Word/Excel/PowerPoint proficiency; travel within U.S. and Canada as required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Order Management System
Bilingual Technical Support Specialist, EV Charging (French/ English)
Etobicoke, Ontario, Canada
$55k-$65k/yrHybridFull Time
ChargeLab: Software platform for managing electric vehicle charging stations.
Fluent English and French; experience in customer or technical support; comfortable with phone/chat/ticketing; ability to analyze OCPP logs, escalate hardware issues, and create bilingual documentation.
Zendesk, OCPP, Charging Station Management System (CSMS)
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
7+ YOEExtensive PeopleSoft Financials and PeopleTools experience, including GL, PeopleCode, SQL, integrations, upgrades, reporting, web services, production support, and technical documentation.
ScotiabankToronto Stock Exchange: BNS: Provides global personal, commercial, and investment banking services.
6+ YOE6+ years working with network tools in large environments; experience with network monitoring tools, routing protocols (BGP/EIGRP/OSPF), system upgrades/maintenance, technical documentation, and stakeholder engagement. Bilingual English/Spanish required.
Ingram MicroNYSE: INGM: Global distributor of technology products and supply chain solutions.
3+ YOEBachelor's degree or equivalent, 3+ years functional experience including 1+ year in a related role, hands-on business AI or automation experience, requirements gathering, workflow documentation, and technical delivery partnership.
Microsoft Copilot, Claude, ChatGPT, Power Automate, Microsoft 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft SharePoint, Power Apps, Power BI, Jira, Confluence, Xvantage
Significant experience with enterprise collaboration and meeting-room technologies, ability to design standards, produce technical documentation, troubleshoot systems, and coordinate vendor projects.
TD BankToronto Stock Exchange: TD: Provide retail, commercial, and wholesale banking and financial services.
7+ YOEUndergraduate degree or technical certificate, 7+ years in application management and technology project delivery, 3+ years AML experience, SME/Product Owner for EFTR, strong stakeholder management, regulatory and documentation experience.
LTIMindtreeNational Stock Exchange of India: LTIM: Global technology consulting and digital solutions.
5+ YOERequires 5–7 years of AbInitio expertise designing, developing, optimizing, troubleshooting, and documenting data integration workflows, plus cross-functional collaboration and technical guidance.
SYSTRA: Engineering and consulting for public transport infrastructure.
5+ YOEBachelor's in Civil or Structural Engineering, minimum 5 years guideway/trackform structural design experience for rail or LRT, strong knowledge of trackform/subgrade/drainage, multidisciplinary coordination, technical documentation review.
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
8+ YOERequires 8+ years of IBM z/OS programming or infrastructure operations, hands-on SMP/E and patching expertise, distributed-team coordination, change management, troubleshooting, rollback planning, and strong technical documentation.
IBM z/OS, SMP/E, CICS, DB2, IMS, MQ, RACF, JES2, JES3, ServiceNow, IBM zPCR