20 technical documentation specialist jobs at 17 companies in Paramus, NJ
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Technical Support Specialist
New York, New York, United States
$60k-$70k/yrOnsiteFull Time
Yeshiva University: Private university providing undergraduate and graduate degree programs.
2+ YOE2+ years help desk and A/V support, experience with Windows/macOS and Microsoft 365, ServiceNow, strong troubleshooting, communication, and documentation skills; Associate's degree in IT or equivalent.
Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Office apps, ServiceNow, VoIP
SLR Consulting: Global sustainability consultancy providing environmental advisory and engineering services.
2+ YOE2+ years desktop/desk-side Tier-2 support experience; hands-on Windows 10/11, imaging, Intune/Endpoint Manager, Azure AD/Microsoft Entra ID, Microsoft 365, hardware break/fix, and strong communication/documentation skills.
Windows 11, Windows 10, Microsoft 365, Azure AD, Microsoft Entra ID, Microsoft Intune, Microsoft Endpoint Manager, SCCM/ConfigMgr, Windows Autopilot, BitLocker, Teams, Outlook, OneDrive, Office, macOS, ITIL 4
Epiq: Provides technology-enabled legal services and eDiscovery solutions.
Bachelor's in IT or equivalent, familiarity with eDiscovery methodology and tools (Veritas Discovery Accelerator, Gimmal Discovery Attender), Microsoft Office and Exchange, strong documentation and discretion.
EnCase, Forensic Toolkit, Veritas Discovery Accelerator, Gimmal Discovery Attender, Microsoft Office, Microsoft Excel, Microsoft Exchange
Public Safety Technical Operations Center Specialist
Brooklyn, New York, United States
$75k-$90k/yrOnsiteFull Time
City of New York: Provides municipal services and administration for New York City.
4+ YOEProvide Tier 1 technical support for public safety systems, monitor networks and applications, troubleshoot incidents, document Remedy records, and collaborate with Tier 2/3 and vendors; bachelor's degree and IT service management experience preferred.
Rockwall or Greenville or Waco or Northampton or Fall River or Anaheim or Camden or Arlington or Herndon or Fort Wayne or San Diego or Rochester or Palm Bay or Clifton or Colorado Springs or Amityville
$101k-$187k/yrOnsiteFull Time
L3Harris TechnologiesNYSE: LHX: Aerospace and defense providing mission-critical technology solutions.
4+ YOEBachelor's degree or equivalent experience, 4+ years related experience, ability to obtain DoD security clearance, export control (ITAR/EAR) knowledge, ability to interpret engineering documents, strong communication and organizational skills.
Skadden: Global law firm providing legal advisory and litigation services.
3+ YOEHigh school diploma and minimum 3 years related business computing experience; knowledge of Microsoft Office 365, NetDocuments, Windows, testing methodologies, documentation, troubleshooting, and strong communication skills.
Formosa PlasticsTaiwan Stock Exchange: 1301: Produces plastic resins and petrochemicals for industrial use.
1+ YOEBachelor's degree with 1+ years related experience in petrochemical or industrial field, strong analytical and communication skills, Microsoft Office proficiency, ability to interpret technical documents and present to management.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Chicago or New York City or Washington or Dallas or Charlotte or Los Angeles
$80k-$95k/yrHybridFull Time
Katten Muchin Rosenman: International law firm providing legal representation and advisory services.
2+ YOEAssociate's degree or equivalent,2+ years technical training experience,strong Microsoft Office skills,MOS certificate preferred,experience developing training and technical documentation.
Colgate-PalmoliveNYSE: CL: Manufactures and sells oral, personal, home, and pet care.
5+ YOEB.S. in a relevant technical field, 5+ years laboratory/quality/technical manufacturing experience, ability to audit and maintain material documentation, and experience with regulatory compliance and cross-functional collaboration.
Pace Analytical: Provides analytical testing and scientific laboratory services.
1+ YOEBachelor's in science or engineering plus 1-2 years laboratory experience (or equivalent). Must be able to diagnose, maintain, calibrate, and troubleshoot laboratory instrumentation, draft technical documentation, and communicate with staff and vendors.
Proper Cloth: Produces and sells custom-made men's luxury clothing online.
5+ YOE5+ years technical QA experience; strong bug isolation and documentation; hands-on with Jira/Linear and TestRail; experience testing ecommerce flows, Chrome DevTools fluency, basic SQL, and clear written communication.
Slack, Google Meet, Email, Google Docs, Jira, Linear, TestRail, Chrome Developer Tools, SQL, Cypress, Playwright, Selenium
Mercor: Connecting expert human intelligence with frontier AI model development.
5+ YOE5–7 years in IT Operations or Technical Support; strong incident management; Apple device management; experience with SSO, MDM, Google Workspace; excellent documentation and communication; automation mindset.
Apple MDM (Kandji, Jamf, Intune), Google Workspace, Okta, SSO/OIDC, SAML, SCIM provisioning, Python, Bash, Zapier, Okta Workflows
Arya Health: Developing AI digital agents for healthcare administrative automation.
2+ YOE2+ years in customer support/operations in SaaS or healthtech, strong written communication, startup experience, technical curiosity, ability to investigate product/workflow issues and create documentation and processes.
Net at Work: Provides technology advisory, ERP implementation, and managed IT services.
3+ YOE3+ years end-user technical support experience; hands-on with Windows 11, macOS, iOS, Android, Active Directory/Microsoft Entra ID/Azure AD, Microsoft 365, Outlook/Teams/OneDrive, printers, EDR/antivirus, and strong troubleshooting, communication, and documentation skills.
Microsoft Entra ID, Azure AD, Active Directory, Windows 11, Windows Server, Group Policy, macOS, iOS, Android, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Office, VMware, Cisco, Citrix, VoIP, EDR
VB Spine: A medical technology developing spinal products and supporting surgeons to improve patient outcomes.
2+ YOE2+ years regulatory affairs experience in FDA-regulated medical devices; hands-on 510(k)/technical documentation experience; working knowledge of US and EU regulations; strong communication and project management skills.
Founders Table Restaurant Group: Operates and scales a portfolio of founder-led restaurant brands.
0+ YOE0–2 years experience in digital support or QA; strong technical curiosity; ability to reproduce and document bugs; strong written/verbal communication and organization.