Senior Manager - Technical Implementation & Value Realization
New York City, New York, United States
$135k-$150k/yrHybridFull Time
PackageX: B2B logistics software providing vision-AI workflows and APIs for warehouses, retailers, and building operators.
6+ YOE6+ years in technical/enterprise implementation or program management; experience with enterprise SaaS and logistics/warehouse operations; strong stakeholder communication, project management, and technical integration skills.
Plenful: No-code software platform streamlining healthcare and pharmacy operations through AI-powered workflow automation.
4+ YOE4+ years in solutions engineering/implementation/technical account management, customer-facing experience, proficiency with SQL and Python, experience with APIs and FHIR/HL7 and JSON/XML/YAML, strong communication and problem-solving.
San Francisco or New York City or London or North America or Europe or Australia
RemoteFull Time
Linear: Cloud-based project-management and issue-tracking system for product teams.
5+ YOE5+ years in implementation or technical program management at B2B SaaS, experience managing multi-workstream enterprise rollouts, strong project management and executive communication skills, ability to coordinate technical and non-technical teams.
New York City or Chicago or Boston or Norwalk or San Francisco or Los Angeles or Toronto
$140k-$175k/yrHybridFull Time
FactSetNew York Stock Exchange: FDS: Public financial data and software serving investment professionals, corporations, and financial institutions worldwide.
7+ YOEBachelor's degree and 7+ years using FactSet Analytics tools required. Expertise in portfolio analytics, performance and risk solutions, complex screening codes, client implementations, and technical solutioning; travel required.
Avoca: AI conversational-engagement platform helping home-service businesses answer leads, book jobs, and grow revenue.
2+ YOE2+ years B2B startup implementation or technical customer success experience; fluency with APIs and webhooks; experience configuring prompts, workflows, and integrations; strong project management and communication skills.
Uniti AI: Agentic AI for Scaling Real Estate Operators
2+ YOE2–6 years in Customer Success, Client Onboarding, Solutions Engineering, or Technical Project Management; strong project management; comfortable writing AI prompts; integration and API fluency; excellent communication; track record of end-to-end customer implementations.
Flip: Private Voice AI provider automating customer-service calls for retail, healthcare, and transportation brands.
3+ YOE3+ years in technical implementation or solutions engineering; experience with integrations, APIs/webhooks, troubleshooting, documentation, and customer-facing technical work; healthcare and telephony platform experience a plus.
Austin or Seattle or New York City or San Francisco or United States
$100k-$196k/yrOnsiteFull Time
Rippling: Unified workforce management platform for HR, IT, and Finance.
10+ YOE2+ Mgmt10+ years in professional services or technical delivery leadership, 2+ years managing managers, experience scaling distributed teams, data-driven, strong communication and operational rigor, SaaS/IT implementation expertise.
Identity and Access Management, Device Management, Inventory Management, Third Party IdP, MDM, SSO, Microsoft 365
3+ YOE3–6+ years in management consulting, solutions, or software implementation, preferably B2B SaaS. Requires complex project leadership, systems thinking, risk management, and communication with technical and non-technical stakeholders.
Axle: AI-native insurance clearinghouse automating property and casualty data workflows for businesses.
3+ YOERequires 3+ years in implementation, solutions engineering, technical account management, or professional services; technical integration expertise, API knowledge, cross-functional collaboration, and customer-launch experience.
Secureframe: Cybersecurity compliance automation platform helping businesses manage security and prepare for audits.
2+ YOE2+ years in implementation, professional services, customer success, or technical project delivery; strong project-management instincts; technical fluency with cloud, identity, and security concepts; ability to operationalize CMMC/NIST requirements and lead customer implementations.
Orb: Revenue design and billing platform helping AI and SaaS companies manage pricing and revenue.
5+ YOE3+ Mgmt5-7 years in technical post-sales, 3-5 years people management, strong API/webhook and SQL skills, implementation and delivery ownership, hiring and team development experience.
Translucent: N agentic AI platform for healthcare finance teams at hospitals and medical groups.
7+ YOERequires 7+ years combining technical data/analytics or implementation work with client-facing delivery, deep physician enterprise finance or operations expertise, data-model fluency, and technical decision-making. Bachelor's degree or equivalent experience.
Legora: Agentic AI operating system for legal professionals and teams.
Proven experience in technical delivery or implementations, hands-on with SSO and enterprise integrations, strong project management and communication skills, able to translate technical concepts for non-technical audiences.
iManage, Microsoft SharePoint, NetDocuments, SSO, API, DMS