2w
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Director of Information & Technical Services
Cambridge, Massachusetts, United States
HybridFull Time
5+ YOE3+ MgmtMaster's in library and information science (ALA-accredited) or related; 5+ years technical services experience in academic libraries; 3+ years managing librarians/staff; budget management and systems experience.
1mo
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Technical Infrastructure Program Manager, Robotics Technical Services Retrofits
North Reading, Massachusetts, United States
$127k-$172k/yr OnsiteFull Time
3+ YOE3+ years technical infrastructure management; BS in mechanical/electrical engineering or equivalent; strong analytical, detail, and communication skills.
1w
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Team Lead, Technical Services
Chelmsford, Massachusetts, United States
$75k-$88k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years service/support experience, 2+ years people leadership; coaching, conflict resolution, metrics analysis, and cross-functional problem solving; bachelor’s in computer science or related preferred.
Salesforce, Support Ticketing Systems
1w
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Practice Manager–Technical Implementation Services
Burlington, Massachusetts, United States
$238k-$262k/yr HybridFull Time
8+ YOEBachelor's in CS/Engineering or equivalent,8+ years client service experience in financial software services,technical integration and implementation expertise,team leadership and client-facing skills.
XML, SOAP, TEL tools, Oracle, Microsoft MS SQL Server, Sybase, Tomcat, MQ Series, Tibco, MSMQ, Sonic MQ, Open JMS, Java, C#, Perl, SaaS
2mo
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Technical Services Associate
Somerville, Massachusetts, United States
$25-$26/hr OnsiteFull Time
0.25+ YOEAssociate or Bachelor's degree required; 3-6 months customer/client-facing experience; proficiency in Microsoft Word, Excel, Outlook; familiarity with Oracle and EHS regulations; must be authorized to work in the US and have reliable transportation.
Oracle, Waste Land system, Microsoft Word, Microsoft Excel, Microsoft Outlook
2w
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Senior Manager, Technical Account Management
Illinois or Kentucky or Kansas or Idaho or Delaware or Colorado or Nevada or Nebraska or Montana or Michigan or Maryland or Maine or Iowa or Florida or California or Utah or Ohio or New Jersey or Minnesota or Massachusetts or Indiana or Georgia or Arizona or Alabama or Wisconsin or Washington or Virginia or West Virginia or Oklahoma or Texas or Tennessee or Pennsylvania or North Carolina or New Mexico or New York or Missouri or Louisiana or Connecticut or Oregon or New Hampshire or Washington, D.C. or South Carolina
$159k-$239k/yr HybridFull Time
Manage and coach Technical Account Managers, ensure service quality and capacity planning, troubleshoot complex technical issues (SQL, Windows, Azure), and drive TAM KPIs and customer outcomes.
Relativity, SQL, Windows, Microsoft Azure
1mo
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Technical Success Manager
Massachusetts or United States
$119k-$170k/yr RemoteFull Time
Experience in customer success or technical account management; able to explain technical concepts; manage relationships; drive adoption; coordinate cross-functionally; strong PM and communication skills.
SaaS, API, CRM, Data Analytics
4d
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Sr Manager, Strategic Technical Operations
Eagan or Littleton
$100k-$120k/yr RemoteFull Time
8+ YOEBachelor's degree or equivalent,8+ years in technical operations/service delivery,experience managing enterprise accounts,cross-functional leadership,escalation management,and program delivery.
3mo
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Technical Services Specialist (OTHER, MA, US, 0)
West Palm Beach or Other
$29-$34/hr OnsiteContract
3+ YOE3+ years in distribution/utility customer interactions, engineering project support; Electric Power Technology Certification; Bachelor’s degree in related field or HS diploma with extensive experience.
Microsoft Office, Project Management Software
1w
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Technical Account Manager
Massachusetts or Florida or North Carolina or Maryland
HybridFull Time
Proofpoint: Provides cybersecurity solutions for email, cloud, and data protection.
4+ YOE4+ years in client-facing technical or professional services roles; strong Linux, messaging, networking knowledge; experience with SMTP, MySQL, Windows/Active Directory/Exchange; excellent communication and customer-service skills.
Linux, SMTP, MySQL, Windows, Microsoft Active Directory, Microsoft Exchange
2w
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Technical Account Manager
Chicago or New York City or Boston
$97k-$120k/yr HybridFull Time
5+ YOE5+ years in technical support or account management at a SaaS company, SQL experience, familiarity with APIs, MDM, authentication protocols (SAML/OAUTH), API scripting, and practical AI/ML experience; strong communication and project management skills.
Box, SQL, MDM Solutions, SAML, OAUTH
1mo
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Senior Manager, Technical Partner Operations
Boston, Massachusetts, United States
$146k-$180k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent, 10+ years in technical services/partner management, experience leading partner-facing and internal support teams, data-driven with KPI presentation skills, familiarity with Zendesk, Microsoft Excel/PowerPoint, and AI/automation tools.
Zendesk, Microsoft Excel, Microsoft PowerPoint, Gemini, Claude, ChatGPT
4w
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Technical Account Manager - DACH
Munich or London or Boston
HybridFull Time
3+ YOE3+ years in technical account management/solutions/implementation at a B2B SaaS company; strong technical aptitude, project management, customer relationship skills; fluent German and English; familiarity with REST APIs, webhooks, SCIM and ERP systems preferred.
REST APIs, webhooks, SCIM, SAP, NetSuite, Workday
1w
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Technical Success Manager
Boston, Massachusetts, United States
$92k-$115k/yr HybridFull Time
3+ YOE3+ years in a customer-facing technical role, experience with enterprise technical customers, knowledge of developer/application security tools, strong communication, organizational and problem-solving skills.
GitHub, Jira, Jenkins, VS Code
4w
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Manager, Technical Account Management- Remote
Arizona or Arkansas or California or Connecticut or Florida or Georgia or Idaho or Illinois or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Montana or Nevada or New Hampshire or New Jersey or New York or North Carolina or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Seattle or Washington, D.C. or Wisconsin
$146k-$220k/yr RemoteFull Time
8+ YOE4+ MgmtSenior leader with 8+ years in technical account management or similar, 4+ years managing technical/customer-facing teams in SaaS; experience with enterprise customers, CRM/SSO/REST APIs, analytics, and AI-driven features.
CRM, SSO, SAML, OIDC, SCIM, REST APIs, MCPs
1mo
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Technical Support Manager
Oregon or Washington or California or Florida or Idaho or Iowa or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or Ohio or Pennsylvania or Tennessee or Texas or Arizona or Illinois or Colorado or Connecticut or New Hampshire or Virginia or South Carolina
$60k-$70k/yr RemoteFull Time
2+ YOE2+ years in technical support for SaaS, strong communication, analytics, and troubleshooting skills; proficiency with Salesforce Lightning, Google Suite, and customer support tools.
Foureyes, Salesforce, Intercom, Google Suite, Salesforce Lightning, Slack, JIRA
1w
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Technical Account Manager
Boston, Massachusetts, United States
$160k-$200k/yr HybridFull Time
Senior technical customer-facing role requiring DevOps/cloud background, hands-on integrations and troubleshooting, strong communication, presentation skills, and experience with monitoring/observability markets.
Java, Go, Python
1w
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Senior Staff Technical Delivery Manager - Payments and Financial Services Engineering
San Jose or Draper or New York City or Seattle or Austin or Houston or Los Angeles County or Massachusetts or Utah or Florida or North Carolina or United States
$187k-$233k/yr HybridFull Time
6+ YOE6+ years in technical program management or software engineering, systems-level technical acumen, strong communication, OKR experience, program delivery across agile/hybrid models, experience with payment infrastructure preferred.
2mo
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Technical Account Manager
Boston or United States or India
$130k/yr HybridFull Time
3+ YOE3+ years supporting enterprise customers in TAM/consultative roles; strong technical aptitude with front-end web technologies, APIs, JS/CSS/XPath, EM/DevOps familiarity; excellent communication and project experience.
core JS, CSS, XPath, Web APIs, mabl's MCP server, GenAI
3d
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Senior Managed Services Program Manager
Waltham, Massachusetts, United States
$140k-$150k/yr HybridFull Time
8+ YOE6+ MgmtBachelor's degree,8+ years delivering enterprise software implementations or technical consulting,6+ years program/portfolio management; PMP/Agile preferred; enterprise healthcare customer experience; strong leadership and communication.
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