123 technical support agent jobs at 77 companies in United States
2w
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Technical Support Agent
Olivette or St. Louis
HybridFull Time
1+ YOERequires 1–2 years in technical or customer support, IT, SaaS, or related roles; technical troubleshooting, communication, organization, and customer-service skills. Zendesk or Salesforce experience preferred.
Zendesk, Salesforce, CRM, IoT
4d
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Technical Support Agent
New Haven, Connecticut, United States
OnsiteFull Time
1+ YOERequires 1+ year of customer or technical support experience, familiarity troubleshooting Android OS mobile platforms, strong communication and problem-solving skills, and ability to work assigned shifts in the New Haven area.
Android OS, Spire Remote Patient Monitoring System
4d
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Technical Support Agent
Portage, Indiana, United States
HybridFull Time
1+ YOEAssociate degree or technical certification required, plus related education, training, or 1+ year experience. Requires basic electrical knowledge, communication, problem-solving, Microsoft Office, CRM, U.S. work authorization, and a valid driver's license.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM
3d
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Technical Support Agent (Access)
Bethesda, Maryland, United States
$19/hr OnsiteFull Time
Technical support experience preferred, with knowledge of electronics, TCP/IP networking, cloud technology, SaaS, IoT, and help desk ticketing. Strong communication, problem-solving, organization, and customer service skills required.
TCP/IP, SaaS, IoT, Help Desk Ticketing
3w
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Technical Support Agent, Tier 1
United States
$29-$31/hr RemoteFull Time
2+ YOERequires a bachelor's degree in computer science or information systems, or 2+ years of technical support or equivalent software application experience, plus strong analytical and communication skills.
CRM, Salesforce, JIRA, AHA
3w
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Technical Support Agent - On-site
San Diego, California, United States
$23-$26/hr OnsiteFull Time
2+ YOERequires 2+ years of customer-facing technical support, macOS/iOS and Apple accessory expertise, ticketing-system experience, and strong written communication. Associate's or bachelor's degree or equivalent experience preferred.
Zendesk, macOS, iOS, USB-C, Thunderbolt, Power Delivery, DisplayPort, Windows, Microsoft?, Iru, Kandji, JAMF
2mo
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Tier 3 Technical Support Agent
Palo Alto or Miami
OnsiteFull Time
5+ YOE5+ years technical support experience with 2+ years in escalation/senior tier. Proficiency with Jira, CRM ticketing, log analysis, Grafana, AWS, and strong communication and critical thinking.
Jira, Microsoft Office, Hubspot, Zendesk, Salesforce, Grafana, AWS, terminal
3w
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Technical Support Agent, Tier 1
United States
$29-$31/hr RemoteFull Time
2+ YOEBachelor's degree in computer science or information systems, or 2+ years of technical support or equivalent software application experience. Requires strong analytical, communication, customer service, and troubleshooting skills.
CRM, Salesforce, JIRA, AHA
2mo
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Tier 2 Technical Support Agent
Ontario or United States
$70k-$80k/yr RemoteFull Time
2+ YOE2+ years technical support experience, strong knowledge of REST APIs/JSON/webhooks and payment processing concepts; experience with Postman, Splunk and ticketing systems; strong communication and troubleshooting skills.
REST APIs, JSON, Webhooks, Postman, Splunk, Zendesk, Jira, Salesforce, Stripe, Adyen, Authorize.Net, Python, SQL
6d
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Product Technical Support Agent
Dayton, New Jersey, United States
$55k-$65k/yr HybridFull Time
1+ YOERequires 1–2 years of after-sales technical support experience, strong communication and problem-solving skills, CRM experience, and proficiency with Windows and Office 365; a college or bachelor's degree is preferred.
Salesforce, SAP, RS485, RS232, Zigbee, Android, iOS, Windows, Microsoft Office 365
5d
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Tech Support Agent
Sacramento, California, United States
$26-$28/hr OnsiteFull Time
3+ YOEAA or technical electronics degree or equivalent experience; 3–5 years of hands-on technical customer support experience; electrical principles, schematics, elevator systems, troubleshooting, and fluent English required.
line diagrams, schematics
5d
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Tech Support Agent
Sacramento, California, United States
$26-$28/hr OnsiteFull Time
3+ YOEAssociate or technical electronics degree or equivalent experience; 3–5 years of hands-on technical customer support experience; electrical principles, schematics, elevator systems, troubleshooting, and fluent English required.
1w
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Support Agent
Beverly Hills or United States
$69k-$78k/yr OnsiteFull Time
2+ YOERequires 2–4 years in customer, technical support, or live ops; Tier 2 escalation experience; excellent written and verbal communication; strong problem-solving, multitasking, and support-tool familiarity.
Intercom, Linear, Zendesk, Jira
2mo
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Technical Support Engineer
United States
$110k-$120k/yr RemoteFull Time
4+ YOE4+ years technical support experience for SaaS, 2+ years with payment processing, experience building AI agents and automation, strong troubleshooting skills, familiarity with PostgreSQL, Firebase, and JetAdmin, able to work 9am–5pm EST.
PostgreSQL, Firebase, JetAdmin
2w
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Business Technical Support I, Spectrum Business
Charlotte, North Carolina, United States
OnsiteFull Time
3+ YOERequires a technical bachelor's or associate degree or equivalent training, English proficiency, and 3–4+ years technical support experience, or networking training/certification with 0–1 years related experience.
Fiber Internet Access, Ethernet, Unified Communications, Trunking, TV, Managed Network, Managed Security, Managed WiFi, WAN, LAN, VPN, CWDM, HFC, WiFi, VoIP, Windows, Microsoft Word, Microsoft Excel, Microsoft Outlook, Cisco, Juniper
1mo
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T3 Support Agent
Charleston, South Carolina, United States
OnsiteFull Time
Experienced player/technical/account support professional able to investigate complex cases, document audit-ready records, apply policy judgement, and collaborate with specialist teams.
18h
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Special Agent Divisional Technical Agent
Los Angeles or Beltsville or Memphis or Ogden
$106k-$161k/yr OnsiteFull Time
1+ YOERequires one year of GS-12-equivalent investigative experience, including criminal or administrative investigations, multi-agency coordination, and technical surveillance support. Must meet physical, age, citizenship, firearm, and Top Secret vetting requirements.
SF-50, DD214, USA Hire, Personal Identity Verification (PIV)
6d
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Systems Support Agent
Phoenix, Arizona, United States
OnsiteFull Time
Technical support or systems administration experience using a support ticketing system; knowledge of Yardi Voyager, hospitality PMS programs, or Prism preferred.
Yardi Voyager, Prism, Yardi, CRM IQ, Elevate, API, HTML, Microsoft Excel
3w
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Customer Support Agent
Los Angeles or Santa Monica
$25/hr HybridFull Time
2+ YOERequires 2+ years in customer service, technical support, or a related customer-facing role; strong communication and troubleshooting skills; and experience with customer support platforms. Bicycle industry experience is preferred.
Zendesk
2mo
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POS Support Agent
Etna, Ohio, United States
OnsiteFull Time
1+ YOEProvide Tier 1/2 POS technical support; 1–3 years IT/helpdesk or POS support experience; associate degree in IT preferred; familiarity with POS hardware, ticketing systems, basic networking, and strong customer-service skills.
ServiceNow, Zendesk, Salesforce
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