14 technical support analyst jobs at 13 companies in Albemarle, NC
1mo
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Technical Support Analyst
Charlotte, North Carolina, United States
OnsiteFull Time
Shamrock Trading Corporation: Providing transportation logistics, financial services, and fleet technology solutions.
1+ YOEBA/BS in a technical field preferred; 1+ year technical customer/desktop support experience; knowledge of Office 365 and Active Directory; Jira and ticketing experience; strong troubleshooting and communication skills.
Microsoft Office 365, Active Directory, Jira
3mo
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Technical Support Analyst
Charlotte, North Carolina, United States
$25/hr OnsiteFull Time
PC hardware troubleshooting, strong communication, customer service, Windows OS 10/11/Server 2016, basic network/firewall knowledge.
Windows, SQL Server, PC Hardware, Network Firewall
1w
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Business Relationship Support Associate - GPL Senior Technical Support Analyst
Charlotte, North Carolina, United States
$25-$38/hr HybridFull Time
0.5+ YOERequires 6+ months of business relationship support or equivalent experience. Technical support, networking, operating systems, browsers, communication, and customer service experience preferred.
Wells Fargo Vantage Platform, Vantage Mobile, Autolink, Basic Banking, Cash Polling and Intercompany Loans, Desktop Deposit, Fraud Manager, Lockbox, Payments, Returned Item Services, Reverse Positive Pay, Statements and Notices, Transaction Search, Treasury Information Reporting, Virtual Lockbox, Lockbox Online Decision, Vantage Wires, Microsoft Word, Microsoft Excel, Microsoft Outlook, Windows 10/11, Mac OS, Microsoft Edge, Mozilla Firefox, Google Chrome, Safari, Apple iOS, Android OS, local area networks (LAN), wide area networks (WAN), Internet protocol (IP), firewalls, web proxy/content filtering
2mo
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Technical Analyst
Tempe or Charlotte
OnsiteFull Time
5+ YOE5+ years application support experience; experience with enterprise job scheduling (e.g., JAMS), ServiceNow, ITIL, SQL and ERP (PDI Enterprise) preferred; on-call rotation experience; strong analytical and communication skills.
Microsoft Outlook, Microsoft Teams, ServiceNow, JAMS, SQL, PDI Enterprise, ITIL
2d
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Support Analyst
Charlotte or United States
HybridFull Time
1+ YOEKnowledge of software development concepts, HTML, XML, APIs, and JavaScript; strong customer service, analytical, problem-solving, organization, and prioritization skills. One year of relevant technical experience preferred.
HTML, XML, API, JavaScript, DevOps, PCI DSS
3d
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IT Support Analyst
Charlotte, North Carolina, United States
OnsiteFull Time
5+ YOERequires 3–5 years of technical customer service experience and 5+ years supporting end-user technology, with expertise in Microsoft environments, troubleshooting, endpoint management, and cloud services. Bachelor's degree or certifications preferred.
Microsoft Windows, Windows 10, Windows 11, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Microsoft Visio, Microsoft Entra ID, Active Directory, Microsoft Intune, Autopilot, Group Policy, PDQ, Microsoft macOS, Microsoft Azure, Adobe Acrobat, Adobe Creative Cloud, Copilot, Grok, GPT, Claude, VPN, Wi-Fi, LAN/WAN, DNS, DHCP, VoIP, Teams Phone, MFA
3w
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POS Support Analyst
Concord, North Carolina, United States
OnsiteFull Time
0+ YOEProvide POS technical support; proficiency with Windows 10/11, Microsoft Office, Fresh Ticketing System; high school diploma; 0-2 years related experience preferred; good communication and problem-solving skills.
Fresh Ticketing System, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Windows 10, Windows 11, POS systems, remote desktop
1mo
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Cybersecurity Technical Analyst I
Union County, North Carolina, United States
OnsiteFull Time
Entry-level role supporting risk assessments, policy development, audit preparation, compliance monitoring, and documentation of security controls under senior guidance.
1mo
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Senior Business Systems Technical Analyst (HYBRID OR REMOTE)
Syracuse or Charlotte
$91k-$120k/yr HybridFull Time
2+ YOEBachelor's degree, 2 years project management experience, business analysis experience, hands-on GDC and Monaco system support, SQL, intermediate Power BI, Python, and report design/maintenance skills.
GDC, Monaco, SQL, Power BI, Python
1d
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IT Clinical Service Support Analyst I
United States or Oak Brook or Charlotte or Illinois or North Carolina or Georgia or Alabama or Wisconsin
$27-$40/hr RemoteFull Time
High school diploma/GED and 1 year of clinical environment, service delivery, or equivalent experience required. Must obtain required Epic certification within 18 months; technical aptitude and customer service skills required.
Epic, Microsoft Office, Microsoft Office 365, Microsoft Edge, Google Chrome, Active Directory, Windows, macOS, iOS, Android, Epic EHR, EHR
3w
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Business Analyst
Charlotte, North Carolina, United States
OnsiteFull Time
Gather and document business requirements, support ERP package customization and integration, develop features, create BRDs/FRDs, and deliver user training; strong communication and technical analysis skills required.
TIBCO, Vitria, webMethods, IBM WBI, SAP NetWeaver
2mo
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Service Desk Analyst
Winston-Salem or Charlotte
$25/hr RemoteFull Time, Contract
High school diploma or equivalent; customer service/technical support experience preferred; familiarity with Windows/macOS/Linux and networking fundamentals; relevant IT certifications (CompTIA A+, ITIL) a plus.
Windows, macOS, Linux, E-Verify
3w
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Analyst Business Systems
Salisbury, North Carolina, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience,3+ years systems analysis or related technical analytical work,strong analytical and documentation skills,ability to support urgent IT incidents and escalations.
2d
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Sr. Analyst, Enterprise Service Desk
Newark or Atlanta or Charlotte or Columbus or Fort Lauderdale or Orlando or Phoenix
$65k-$75k/yr FieldFull Time
3+ YOERequires an associate degree or equivalent experience, 3+ years of IT support in Microsoft environments, specified technical certifications, server and networking knowledge, problem-solving ability, and strong client communication.
Microsoft Windows Server, Microsoft Windows, Active Directory, SQL, Microsoft SharePoint, Microsoft Exchange Server, VMware ESXi, Hyper-V, Citrix, VPN, VoIP, Terminal Services, DNS, Microsoft Excel