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Technical Support Analyst
Charlotte, North Carolina, United States
OnsiteFull Time
Shamrock Trading Corporation: Providing transportation logistics, financial services, and fleet technology solutions.
1+ YOEBA/BS in a technical field preferred; 1+ year technical customer/desktop support experience; knowledge of Office 365 and Active Directory; Jira and ticketing experience; strong troubleshooting and communication skills.
Microsoft Office 365, Active Directory, Jira
1mo
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Technical Support Analyst
Richmond, Virginia, United States
OnsiteFull Time
1+ YOE1-5 years in technical support or cloud support; BA/BS in IT-related field; strong communication; Microsoft tech stack experience; bilingual a plus; dedication to cloud and AI terms.
Azure, SharePoint, Microsoft 365, Windows Server, SQL Server, IIS
1mo
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Technical Support Analyst
Singapore or London or Lisbon or Cluj-Napoca or New York City
OnsiteFull Time
1+ YOE1–3 years in customer-facing technical support for B2B SaaS, fluent English & Mandarin, experience with ticketing platforms, comfortable with REST APIs and technical concepts, strong written communication and attention to detail.
Pylon, Zendesk, Freshdesk, Intercom, REST APIs, Jira, Confluence, GitLab
1mo
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Technical Support Analyst
Beverly Hills, California, United States
$18-$30/hr HybridFull Time
3+ YOEAssociate's degree or equivalent, 3+ years end-user technical support, experience with Windows 10/11, Microsoft 365, Active Directory, ITSM tools, remote support, and occasional overnight travel; relevant IT certifications preferred.
ServiceNow, BMC, Salesforce, Windows 10, Windows 11, Microsoft 365, Microsoft Office 365, Microsoft Teams, Microsoft Office, Microsoft Active Directory, Microsoft Exchange, Intune, SCCM, VPN, RDP, ActiveSync, Adobe Products, Internet Browsers, GDS software, LinkedIn Learning
1d
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Technical Support Analyst
California, United States
OnsiteFull Time
2+ YOE2+ years technical support experience; associate's or bachelor's in IT/CS/IS or equivalent; experience with Windows, hardware, networking, VPN, and customer service skills required.
Microsoft 365, Active Directory
1mo
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Analyst, Technical Support
Doral, Florida, United States
OnsiteFull Time
2+ YOEAssociate’s degree with 2+ years in program support or technical services; strong communication; customer service focus; welding standards knowledge preferred; bilingual a plus.
CRM, SharePoint, Microsoft Office, Web-based platforms, Databases
2mo
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Technical Support Analyst
Richmond, Virginia, United States
$50k-$60k/yr OnsiteFull Time
3+ YOE3+ years in technical support or cloud support; BA/BS IT-related field; 2+ years Microsoft stack (Azure, SharePoint, Microsoft 365, Windows Server, SQL Server, IIS); Microsoft certifications; strong communication; quick learner.
Azure, SharePoint, Microsoft 365, Windows Server, SQL Server, IIS
3mo
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Technical Support Analyst
United States or Atlanta or Alabama or Arkansas or Florida or Georgia or Indiana or Kentucky or Missouri or New Jersey or North Carolina or Ohio or Oklahoma or South Carolina or Tennessee or Texas
$23-$30/hr HybridFull Time
1+ YOEBachelor's or equivalent experience, 1+ year technical/customer support experience, basic–intermediate SQL, foundational programming/scripting knowledge, strong troubleshooting and communication skills.
SQL
3d
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Technical Support Analyst
Wilmington or Lewisville or Springfield or Tallahassee or Sacramento or Logan
HybridFull Time
Provide technical customer support for Lien Perfect products; document cases; use Microsoft products and CSC case tracking; strong problem-solving and communication skills.
Lien Perfect, CSC case tracking software, Microsoft
2mo
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Technical Support Analyst
Phoenix, Arizona, United States
$52k-$62k/yr OnsiteFull Time
2+ YOE1-3 years technical support experience; strong customer service; basic desktop/laptop troubleshooting; Windows OS; JAMF/MDM; Office 365 administration.
Windows OS, macOS, Office 365, JAMF/MDM, Active Directory
1mo
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Technical Support Analyst
Beverly Hills, California, United States
$18-$30/hr HybridFull Time
3+ YOEAssociate's degree in MIS/CIS or equivalent, 3+ years technical support experience, familiarity with ITSM tools, hands-on experience with Windows and Microsoft 365 technologies, Active Directory administration, remote support (VPN/RDP), willingness to travel and participate in on-call rotation.
Windows 10, Windows 11, Microsoft 365, Microsoft Teams, Office 365, Microsoft Office, Exchange, Active Directory, Intune, SCCM, ServiceNow, BMC, Salesforce, VPN, RDP, Adobe Products, ActiveSync, GDS, LinkedIn Learning
2w
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Technical Support Analyst
Manila or Sydney or Hobart or California or Maryland or Massachusetts or Illinois or Oregon or Washington or Colorado or Texas or Florida or Pennsylvania or Louisiana or Missouri or District of Columbia or United Kingdom or India
RemoteFull Time
Investigating and replicating technical issues, experience with Linux command line, identifying cybersecurity risks, working in tiered support, managing AI models, strong communication and critical thinking.
Linux, Nmap, Curl, HTTP/HTTPS, DNS, SSL/TLS, Email Securtiy, n8n, AI, API, Hubspot, Asana, Notion, CRM
1mo
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Technical Support Analyst
Denver, Colorado, United States
$60k/yr HybridFull Time
2+ YOE2+ years technical support experience; strong troubleshooting, communication, and customer-facing skills; familiarity with Windows/Linux, networking, cloud environments; experience with Zendesk/Jira/Salesforce advantageous.
Zendesk, Jira, Salesforce, Zoom, Windows, Linux
1w
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Technical Support Analyst
Little Rock, Arkansas, United States
OnsiteFull Time
2+ YOEAuthorization to work in the US,2+ years help-desk/technical support experience,excellent communication and problem-solving,customer-focused,able to work flexible schedule including weekends/holidays.
Gemini, ChatGPT
3w
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Technical Support Analyst
Duluth, Georgia, United States
OnsiteFull Time
Provide client support via phone, chat and online requests; troubleshoot technical issues; use internal systems to research solutions and document client communication. Customer-service orientation and curiosity required.
ANSI X12 EDI, CMS 1500, UB-04, Salesforce
2mo
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Technical Support Analyst l
United States
$24/hr OnsiteFull Time
Entry-level information services and network support analyst position with basic IT and user support responsibilities.
2mo
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Technical Support Analyst
United States
$60k-$83k/yr RemoteFull Time
1+ YOE1-5 years in SaaS/fintech support; strong problem-solving; technical aptitude; ERP/payments knowledge; excellent communication; able to handle high volume; experience with ticketing systems; SQL a plus.
HubSpot, Zendesk, Pylon, NetSuite, QuickBooks, Stripe, SQL
4d
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Technical Support Analyst
San Francisco, California, United States
$82k-$85k/yr OnsiteFull Time
4+ YOE4+ years hands-on technical support experience; strong customer service and communication; knowledge of Windows desktops, hardware, Office365, Active Directory, networking, imaging; ability to lift 60+ lbs and hold a California driver license.
Microsoft Office 365, Chrome, Acrobat, Active Directory, ShoreTel, Zoom, Teams, Microsoft Group Policy, AzureAD, InTune, AutoPilot, NetSuite, ADP, Raisers Edge, PayCom, Microsoft Windows Server
3w
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Technical Support Analyst
Sugar Land or Houston
HybridFull Time
1+ YOE1+ year customer service experience required (2+ years technical support preferred); strong customer service, problem-solving, and decision-making skills; tech curiosity and ability to learn software; Spanish fluency a bonus.
3w
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Technical Support Analyst
San Diego, California, United States
RemoteFull Time
Providing Tier I technical support, troubleshooting Windows/PC and Soft-Pak software, installing/configuring software and 3rd-party tools, managing passwords, and creating basic documentation; strong communication and customer service skills.
Soft-Pak, IBM iSeries, Microsoft Windows, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
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