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1,010 technical support analyst jobs at 635 companies in United States

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Technical Support Analyst
Raleigh, North Carolina, United States
OnsiteFull Time
Bandwidth
BandwidthNASDAQ: BAND: Public cloud communications software serving enterprises with voice, messaging, emergency services over its owned-and-operated network.
1+ YOEBachelor's degree in a technical field and 1–2 years of technical support experience. Requires networking, VoIP/SIP, SMS/MMS, communication, multitasking, and problem-solving skills.
VoIP, SMS/MMS, HTTP, 911, PSTN, PBX, Network+, CCNA, SIP
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1mo
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Technical Support Analyst
Jacksonville, Florida, United States
OnsiteFull Time
Carr Allison
Carr Allison: Private civil litigation law firm defending businesses, employers, retailers, insurers, and transportation companies across the Southeast.
Provide desktop-level IT support, troubleshoot hardware/software, support Office 365 and mobile devices, document tickets, assist on IT projects; college or technical training and IT certification preferred.
Active Directory, Intune, Exchange Online, Microsoft Office 365, Aderant, iManage, SharePoint Online, Power Automate, PDQ Deploy
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1w
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Technical Support Analyst
Sioux Falls, South Dakota, United States
HybridFull Time
Sunbird Software
Sunbird Software: Private DCIM software helping data center operators manage infrastructure, assets, capacity, connectivity, and power.
1+ YOEAssociate degree in a technical discipline or equivalent experience, 1 year of technical customer support, troubleshooting and analysis skills, hardware knowledge, communication skills, and ability to travel up to 10%.
Microsoft Excel, AutoCAD, Microsoft Visio, Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Access, Microsoft Project, Zoom, Freshdesk, Skype, Freshchat, Jira, Microsoft Teams, Slack, SQL, Windows 7, Windows 10, dcTrack, Power IQ
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3mo
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Technical Support Analyst
Richmond, Virginia, United States
OnsiteFull Time
AvePoint
AvePointNASDAQ: AVPT: Software solutions for data management and cloud governance.
1+ YOE1-5 years in technical support or cloud support; BA/BS in IT-related field; strong communication; Microsoft tech stack experience; bilingual a plus; dedication to cloud and AI terms.
Azure, SharePoint, Microsoft 365, Windows Server, SQL Server, IIS
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Technical Support Analyst
Charlotte, North Carolina, United States
OnsiteFull Time
Shamrock Trading Corporation
Shamrock Trading Corporation: Privately held transportation, logistics, finance, and trucking-technology serving shippers, exporters, carriers, and fleets.
1+ YOEBA/BS in a technical field preferred; 1+ year technical customer/desktop support experience; knowledge of Office 365 and Active Directory; Jira and ticketing experience; strong troubleshooting and communication skills.
Microsoft Office 365, Active Directory, Jira
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2mo
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Technical Support Analyst
Beverly Hills, California, United States
$18-$30/hr HybridFull Time
Internova Travel Group
Internova Travel Group: Private travel services serving leisure, luxury and corporate travelers through travel agencies and advisor brands.
3+ YOEAssociate's degree or equivalent, 3+ years end-user technical support, experience with Windows 10/11, Microsoft 365, Active Directory, ITSM tools, remote support, and occasional overnight travel; relevant IT certifications preferred.
ServiceNow, BMC, Salesforce, Windows 10, Windows 11, Microsoft 365, Microsoft Office 365, Microsoft Teams, Microsoft Office, Microsoft Active Directory, Microsoft Exchange, Intune, SCCM, VPN, RDP, ActiveSync, Adobe Products, Internet Browsers, GDS software, LinkedIn Learning
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Technical Support Analyst
New York or Spain
$50k-$1000k/yr HybridFull Time
Rain Technologies
Rain Technologies: Private U.S. fintech providing employer-integrated earned wage access and financial wellness tools to employees.
3+ YOE3+ years in technical customer- or partner-facing support, hands-on with APIs, reading logs and writing SQL, strong communication and problem-solving skills.
SQL
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Technical Support Analyst
Greeley, Colorado, United States
$35-$45/hr OnsiteFull Time
Weld County Government
Weld County Government: Colorado county government providing public safety, infrastructure, health, human services, and planning for county residents.
1+ YOEBachelor's degree or 4 years technical support, 1+ year help desk/desktop support, valid Colorado driver’s license and insured vehicle, pass background/MVR/drug screen, Windows and Office365 proficiency, ITIL/PMP familiarity.
Windows, Microsoft Office 365, ITIL, PMP
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TECHNICAL SUPPORT ANALYST
Kennett Square, Pennsylvania, United States
OnsiteFull Time
Longwood Gardens
Longwood Gardens: Nonprofit botanical garden serving the public through horticulture, conservation, education, research, performances, and hospitality.
2+ YOE2+ years technical support experience preferred; proficiency with Windows and macOS, Microsoft 365, Teams, SharePoint; strong customer service and ticket management skills.
Microsoft Windows, macOS, Microsoft 365, Teams, SharePoint, endpoint detection and response, point-of-sale
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3mo
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Technical Support Analyst
Phoenix, Arizona, United States
$52k-$62k/yr OnsiteFull Time
Chas Roberts Air Conditioning
Chas Roberts Air Conditioning: Family-owned Arizona HVAC and plumbing contractor serving homeowners with residential and light-commercial installation, repair, and maintenance.
2+ YOE1-3 years technical support experience; strong customer service; basic desktop/laptop troubleshooting; Windows OS; JAMF/MDM; Office 365 administration.
Windows OS, macOS, Office 365, JAMF/MDM, Active Directory
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Technical Support Analyst
Dallas, Texas, United States
OnsiteFull Time
Real Floors
Real Floors: Family-owned multifamily flooring specialist serving property managers with nationwide installation, replacement, and repair services.
1+ YOERequires 1–3 years help desk experience, 2 years PC hardware support, Windows 10, Google Apps Suite, Microsoft Office, imaging solutions, and strong customer support skills; requires a technical associate degree or Microsoft/CompTIA certification.
Active Directory, Google Apps, CommandLink, DocStar, LAN, WAN, VPN, Remote Desktop, Windows, RFMS, Google Chrome, Internet Explorer, Microsoft Office, Adobe, Apple, Android, Windows 10, Windows registry, Google Apps Suite, imaging solutions
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1mo
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Technical Support Analyst
New York City, New York, United States
$77k-$106k/yr OnsiteFull Time
Tabs
Tabs: AI-native revenue automation platform for B2B finance teams, automating billing, collections, revenue recognition, and reporting.
3+ YOE3+ years technical/customer support experience in SaaS or fintech, troubleshooting APIs, ERPs and payment integrations; strong written communication and problem-solving; experience with ticketing systems.
NetSuite, Quickbooks, Stripe, HubSpot, Zendesk, Pylon, Slack, SQL, API, ERP
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5d
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Technical Support Analyst
Evansville, Indiana, United States
OnsiteFull Time
United Fidelity Bank
United Fidelity Bank: Private community bank serving individuals and businesses with personal, commercial, mortgage, and lending services.
2+ YOETwo years of relevant experience required; technical bachelor's degree preferred. Requires troubleshooting, systems analysis, communication, prioritization, Windows 11, browser, and desktop support skills.
Microsoft Windows 11, Microsoft Edge, Google Chrome, Internet Software Sciences help desk system
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2mo
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Technical Support Analyst
Denver, Colorado, United States
$60k/yr HybridFull Time
CloudShare
CloudShare: AI-first SaaS provider of virtual IT labs for enterprise software training, sales demos, proof-of-concepts, and cybersecurity practice.
2+ YOE2+ years technical support experience; strong troubleshooting, communication, and customer-facing skills; familiarity with Windows/Linux, networking, cloud environments; experience with Zendesk/Jira/Salesforce advantageous.
Zendesk, Jira, Salesforce, Zoom, Windows, Linux
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3mo
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Technical Support Analyst
United States
$66k-$88k/yr RemoteFull Time
Sureify
Sureify: Private SaaS provider helping life insurance and annuity carriers sell, service, and engage policyholders digitally.
2+ YOERequires 2+ years in technical support, IT operations, coordination, or data-adjacent work; SQL, web application and API troubleshooting, AI tools, communication, and analytical skills. Bachelor's degree or equivalent experience.
SQL, JQL, Jira, NRQL, New Relic, Confluence
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1mo
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Technical Support Analyst
San Francisco, California, United States
$82k-$85k/yr OnsiteFull Time
Episcopal Community Services of San Francisco
Episcopal Community Services of San Francisco: Episcopal nonprofit social-services organization providing housing, shelter, jobs, and behavioral-health care to people experiencing homelessness.
4+ YOE4+ years hands-on technical support experience; strong customer service and communication; knowledge of Windows desktops, hardware, Office365, Active Directory, networking, imaging; ability to lift 60+ lbs and hold a California driver license.
Microsoft Office 365, Chrome, Acrobat, Active Directory, ShoreTel, Zoom, Teams, Microsoft Group Policy, AzureAD, InTune, AutoPilot, NetSuite, ADP, Raisers Edge, PayCom, Microsoft Windows Server
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2mo
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Technical Support Analyst
Mountain View or San Jose or Cleveland or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$30-$40/hr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
1+ YOEMinimum 1 year work experience with 1 year in technical support (hardware preferred); High School diploma/GED; scripting experience (Python, Bash) preferred; knowledge of networking and MDM solutions; onsite in San Jose, CA.
Python, Bash, MDM
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1mo
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Technical Support Analyst
Fort Worth or Irving
OnsiteFull Time
FDH Aero
FDH Aero: Private aerospace and defense supply-chain distributor serving OEM and aftermarket customers with hardware, electrical, and consumable products.
3+ YOEBachelor's or equivalent experience,3+ years supporting Microsoft desktop users,helpdesk/networking support,customer service,Active Directory,VOIP,O365 and basic networking knowledge.
Microsoft O365 Suite, Call Center unity, Active Directory, VOIP, TCIP, LAN/WAN
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2mo
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Technical Support Analyst L1
Mexico City or United States
OnsiteFull Time
TD SYNNEX
TD SYNNEXNYSE: SNX: Global IT distribution and solutions aggregator.
1+ YOE1–2 years technical or network support experience; hands-on firewall experience (Palo Alto preferred); VPN and network troubleshooting knowledge; fluent English; evening shift availability to support U.S. customers.
Palo Alto Networks, Fortinet, SonicWall, Checkpoint, VPN
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Technical Support Analyst, OrthoTrac
United States
$48k-$52k/yr OnsiteFull Time
Carestream Dental
Carestream Dental: Private dental technology providing imaging equipment, clinical software, and practice-management software to oral healthcare professionals worldwide.
2+ YOEHigh school diploma required; degree-level education preferred. Requires 2+ years in Level 2 technical support, English communication, analytical troubleshooting, SaaS, Windows, networking, CRM, and support ticketing experience.
SaaS, Windows, DNS, CRM, Microsoft SQL
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