11 technical support analyst jobs at 10 companies in Bailey, NC
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Technical Support Analyst
Raleigh, North Carolina, United States
HybridFull Time
2+ YOE2+ years customer service experience; strong troubleshooting with Windows, SQL Server, Active Directory; excellent communication and documentation skills; ability to meet KPIs and handle on-call rotations.
Microsoft Windows Server 2016, Microsoft Windows 11, Microsoft SQL Server 2016, SSMS, SentryOne, SQL, Active Directory, BeyondTrust, WebEx, Event Viewer, Microsoft Office 365
1w
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Technical Support Specialist - Metabolomics Kits (Europe)
United Kingdom or Germany or Research Triangle Park
RemoteFull Time
3+ YOEBachelor's in a life science,3+ years relevant lab/technical support experience,experience with LC-MS and metabolomics,ability to support customers remotely and create support documentation,knowledge of major LC/MS platforms and case management tools.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Microsoft Teams, Xcalibur, MassHunter, Analyst, MassLynx, Thermo Fisher, SCIEX, Agilent, Waters
1mo
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Technical Support Specialist - Metabolomics Kits
Morrisville, North Carolina, United States
OnsiteFull Time
3+ YOEBachelor's degree required, 3+ years relevant experience, required LC‑MS/metabolomics lab experience, strong written communication, Salesforce Service Cloud and bioinformatics support experience preferred.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Xcalibur, MassHunter, Analyst, MassLynx, Microsoft Teams
2w
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Support Analyst
United States or Raleigh or Austin
RemoteFull Time
2+ YOEBachelor's in Finance/Economics or equivalent experience, 2+ years technical customer service preferred, domain knowledge of banking/accounting products, strong communication and troubleshooting skills.
1w
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Device Support Analyst
Durham, North Carolina, United States
OnsiteFull Time
1+ YOEAssociate’s degree or two years technical experience, NC driver\u0002s license, ability to lift 50+ lbs, 1+ year IT experience (Level 1) with Windows/Mac support, networking knowledge, customer service and troubleshooting skills.
Windows, Mac
4w
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Technical & Bus Analyst - Data & Applications
Research Triangle Park, North Carolina, United States
$64k-$110k/yr OnsiteFull Time
6+ YOE5+ years SIEM (Splunk) experience, CIM/ECS knowledge, cloud logging (AWS/GCP/Azure), detection engineering, familiarity with MITRE ATT&CK/SIGMA/NIST frameworks, and SOC/IR support experience.
Splunk, CIM, ECS, Syslog, NXLog, CloudTrail, OSQuery, WAF, MITRE ATT&CK, SIGMA, NIST 800-53, AWS, GCP, Azure
2w
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Information Services Support and Operations Analyst
Cary, North Carolina, United States
OnsiteFull Time
1+ YOEManage and improve technology support operations and asset lifecycle; provide technical support, inventory management, documentation, and vendor coordination; Bachelor's in IT/CS preferred; 1+ year related experience preferred.
Microsoft 365
5d
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Technical Product Owner
Durham, North Carolina, United States
HybridFull Time
5+ YOERequires a bachelor's degree or equivalent experience, 5+ years as a Business Analyst supporting IT product or project teams, 3+ years with SDLC and Agile, and 3+ years using Jira or Azure DevOps.
Jira, Azure DevOps, Team Foundation Server (TFS), Scrum, Kanban, Software Development Life Cycle (SDLC), AI-DLC
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Root Cause Analyst
Greenville, North Carolina, United States
OnsiteFull Time
1+ YOEApply root cause analysis tools (5-Whys, Fishbone, TapRoot, Kepner-Tregoe), produce investigations, support CAPA implementation, strong technical writing and communication, Microsoft Office proficiency.
Microsoft Office
2mo
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Financial Planning Analyst II
Raleigh, North Carolina, United States
$35-$57/hr OnsiteFull Time
4+ YOEBachelor's in Business Admin or Finance required (Master's preferred). Minimum 4 years accounting/financial analysis experience. Provides analytical and technical finance support, decision support, and financial reporting; trains coworkers.
2mo
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Mgr-EDI Development and Support (Full-time Remote, NC Based)
Morrisville, North Carolina, United States
$105k-$135k/yr RemoteFull Time
7+ YOEVocational/technical training in EDI or computer science, 7+ years EDI/Business Analyst experience, strong EDI standards knowledge (ANSI X12, EDIFACT), AS2/FTP/SFTP, EDI mapping, SQL, leadership and project management; healthcare data preferred.
ANSI X12, EDIFACT, AS2, FTP, SFTP, SQL