11 technical support analyst jobs at 8 companies in Baldwin, PA
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Technical Support Analyst
Pittsburgh, Pennsylvania, United States
OnsiteFull Time
All Lines Technology: Provides managed IT services, cybersecurity, and technical staffing.
Provide frontline user support via phone/email/chat, document and track issues, escalate to teams, maintain support documentation, and monitor rollout progress; customer service experience and strong communication required.
Ascent Data: Managed IT services provider and data center operator.
1+ YOEAt least 1 year of technical support experience; proficient with Windows 10/11, Windows Server 2022/2025, Microsoft 365 (Exchange/SharePoint); strong customer service and communication; valid driver's license; ability to lift up to 50 pounds.
Windows 10, Windows 11, Windows Server 2022, Windows Server 2025, Microsoft 365, Exchange, SharePoint, Active Directory, PC hardware, Networking, Printers, Mobile devices, Remote access technologies
Unified Judicial System of Pennsylvania: Operates the unified state court system of Pennsylvania.
Experience with PACMS and court operations, satisfactory criminal background check, strong Microsoft Office skills, technical/business analyst abilities, ability to communicate with judges and non-technical staff.
PACMS, TSQL, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Workday
All Lines Technology: Provides managed IT, cybersecurity, and cloud infrastructure solutions.
Customer service or support experience, strong organization and communication skills, multitasking ability, basic software familiarity, and understanding of escalation and issue tracking.
All Lines Technology: Provides managed IT services, cybersecurity, and technical staffing.
Customer service or support experience, strong written and verbal communication, organization, multitasking, issue tracking, escalation knowledge, and basic software familiarity or willingness to learn.
Fire Fighter Sales & Service Co.: Provides commercial fire protection systems and safety equipment services.
Customer service or support experience, strong written and verbal communication, organization, multitasking, issue tracking, escalation handling, and basic software systems familiarity or willingness to learn.
F.N.B. CorporationNYSE: FNB: Provides commercial and consumer banking, wealth management, and insurance services.
6+ YOEAdminister and support Microsoft 365 (SharePoint Online, OneDrive, Teams) and Power Platform, monitor and tune application performance, troubleshoot systems, produce technical documentation, and partner with business stakeholders.
Microsoft 365, SharePoint Online, OneDrive, Microsoft Teams, Power Platform, Power Automate, Power Apps, Microsoft Copilot, Power BI
Aires: Provides corporate relocation and global mobility management services.
1+ YOEHigh school diploma/GED required; 1-2 years technical phone support or information systems experience; CompTIA Security+ preferred; proficiency with Microsoft Office; strong customer service and multitasking skills.
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOEExperience analyzing and documenting business requirements, translating needs into functional/technical/data requirements, supporting testing phases, and driving process improvements with strong communication and analytical skills.
UPMC: Integrated health system providing clinical care and medical insurance.
2+ YOEBachelor's or equivalent, 2+ years OnCore CTMS backend/build experience, experience with Tableau/Jasper/SQL, clinical research experience, strong organization and technical support skills.
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOE2+ years relevant experience, bachelor's degree preferred, strong analytical and problem-solving skills, SQL querying, API familiarity, ability to write technical requirements and support SDLC, experience with Jira/Confluence/GitHub/Postman/Kafka.
SQL, Atlassian JIRA, Atlassian Confluence, GitHub, Postman, Kafka, Enterprise Data Warehouse, Fiserv, Microsoft Excel, Microsoft Word, Microsoft Visio, Microsoft SharePoint