13 technical support analyst jobs at 11 companies in Concord, NC

3w
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Technical Support Analyst
Charlotte, North Carolina, United States
OnsiteFull Time
Shamrock Trading Corporation: Providing transportation logistics, financial services, and fleet technology solutions.
1+ YOEBA/BS in a technical field preferred; 1+ year technical customer/desktop support experience; knowledge of Office 365 and Active Directory; Jira and ticketing experience; strong troubleshooting and communication skills.
Microsoft Office 365, Active Directory, Jira
2mo
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Technical Support Analyst
Charlotte, North Carolina, United States
$25/hr OnsiteFull Time
Quilt Software
Quilt Software: Provides point-of-sale software for independent specialty retailers.
PC hardware troubleshooting, strong communication, customer service, Windows OS 10/11/Server 2016, basic network/firewall knowledge.
Windows, SQL Server, PC Hardware, Network Firewall
1mo
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Technical Analyst
Tempe or Charlotte
OnsiteFull Time
Circle K
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
5+ YOE5+ years application support experience; experience with enterprise job scheduling (e.g., JAMS), ServiceNow, ITIL, SQL and ERP (PDI Enterprise) preferred; on-call rotation experience; strong analytical and communication skills.
Microsoft Outlook, Microsoft Teams, ServiceNow, JAMS, SQL, PDI Enterprise, ITIL
3w
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Technical Analyst I
Statesville, North Carolina, United States
$61k-$92k/yr HybridFull Time
Cox Enterprises
Cox Enterprises: Providing global communications, automotive services, and media solutions.
4+ YOEBachelor’s degree or 4 years related experience; experience supporting end-user devices, incident/problem/change management in ITIL environment; customer service and ability to meet SLAs; willingness to travel ~25%.
Microsoft Office, Series/AS400
5d
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POS Support Analyst
Concord, North Carolina, United States
OnsiteFull Time
SHOE SHOW
SHOE SHOW: Nationwide retailer of branded footwear, apparel, and accessories.
0+ YOEProvide POS technical support; proficiency with Windows 10/11, Microsoft Office, Fresh Ticketing System; high school diploma; 0-2 years related experience preferred; good communication and problem-solving skills.
Fresh Ticketing System, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Windows 10, Windows 11, POS systems, remote desktop
1w
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Cybersecurity Technical Analyst I
Union County, North Carolina, United States
OnsiteFull Time
Durham Public Schools
Durham Public Schools: Provides public K-12 education and student support services.
Entry-level role supporting risk assessments, policy development, audit preparation, compliance monitoring, and documentation of security controls under senior guidance.
1w
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Support Analyst ll, Infrastructure Regulated Industries
Redlands or Charlotte
$70k-$95k/yr OnsiteFull Time
Esri
Esri: Developing software for digital mapping and spatial data analysis.
2+ YOE2+ years customer-facing technical support experience; applied knowledge of ArcGIS Online/Pro/Enterprise; SAML (ADFS, Google Workspace, Okta, Shibboleth); proficiency with one or more languages (C#, .NET, Java, C++, Swift, Kotlin, JavaScript); BS in a STEM field; US work authorization required.
ArcGIS Online, ArcGIS Pro, ArcGIS Enterprise, Active Directory Federation Services (ADFS), Google Workspace, Okta, Shibboleth, C#, .NET, Java, C++, Swift, Kotlin, JavaScript, Microsoft Azure, AWS
1w
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Business Analyst
Charlotte, North Carolina, United States
OnsiteFull Time
Infosys
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
Gather and document business requirements, support ERP package customization and integration, develop features, create BRDs/FRDs, and deliver user training; strong communication and technical analysis skills required.
TIBCO, Vitria, webMethods, IBM WBI, SAP NetWeaver
1mo
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Service Desk Analyst
Winston-Salem or Charlotte
$25/hr RemoteFull Time, Contract
Zones
Zones: Global provider of end-to-end IT solutions and managed services.
High school diploma or equivalent; customer service/technical support experience preferred; familiarity with Windows/macOS/Linux and networking fundamentals; relevant IT certifications (CompTIA A+, ITIL) a plus.
Windows, macOS, Linux, E-Verify
6d
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Analyst Business Systems
Salisbury, North Carolina, United States
OnsiteFull Time
Ahold Delhaize
Ahold DelhaizeEuronext Amsterdam: AD: International food retailer operating supermarkets and e-commerce platforms.
3+ YOEBachelor's degree or equivalent experience,3+ years systems analysis or related technical analytical work,strong analytical and documentation skills,ability to support urgent IT incidents and escalations.
2w
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Digital Forensics Analyst
Hickory, North Carolina, United States
$54k-$70k/yr OnsiteFull Time
City of Hickory
City of Hickory: Provides municipal government and essential public services to Hickory.
Acquire, preserve, analyze digital evidence from computers/mobile devices, maintain chain of custody, prepare technical reports, and support court testimony; associate's degree in related field and relevant industry certs required.
Windows, Linux, Forensic Toolkit (FTK), X-Ways, Axiom, PRTK, Cellebrite, TraX by ZetX, Axon Investigate, Amped 5, Ocean Systems dTective, Axon Body Worn Camera, evidence.com
1mo
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Connected Buildings Analyst - Charlotte, NC
Charlotte, North Carolina, United States
OnsiteFull Time
Total Comfort Solutions
Total Comfort Solutions: Provides commercial HVAC and building performance solutions for businesses.
5+ YOE5+ years in HVAC/BAS/energy engineering, strong Excel skills, ability to analyze BAS/trend data and utility bills, communicate technical findings, and support project sales and rebate analyses.
BAS, Niagara N4, Microsoft Excel, Microsoft Visio, Microsoft Project, Microsoft Power BI
1mo
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Service Desk Analyst (Charlotte, NC, US)
Charlotte, North Carolina, United States
OnsiteFull Time
Aecon
AeconToronto Stock Exchange: ARE: Constructs large-scale transportation, energy, and utility infrastructure projects.
Provide first-level IT support, log and prioritize tickets in BMC Remedy, troubleshoot hardware/software/network issues, communicate technical concepts to users, and maintain knowledgebase articles; degree or equivalent experience preferred.
BMC Remedy, Windows 10, Microsoft Office 365, Microsoft Exchange, Active Directory, Citrix XenApp, SAP, Microsoft Teams