14 technical support analyst jobs at 12 companies in Cornwall, NY
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Enterprise Technical Support Analyst
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yrRemoteFull Time
Gainsight: Provides software for customer success, retention, and growth.
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Kushner Companies: Develops and manages residential and commercial real estate properties.
3+ YOERequires 3–5 years of Yardi experience, a bachelor's degree in computer science or a related field, Microsoft SQL Database management and SSRS reporting experience, and strong analytical, technical, communication, and reporting skills.
Yardi, Microsoft Excel, GoToMeeting, WebEx, Microsoft SQL Server, SSRS, Microsoft Office Suite, SQL, Rent Café, Rent Maximizer, Procure to Pay
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$55k-$60k/yrRemoteFull Time
Gainsight: Provides software for customer success, retention, and growth.
2+ YOEBachelor's in Computer Science or 2+ years technical experience, strong written/verbal communication, problem-solving, troubleshooting, and ability to meet SLA targets.
Franklin Lakes or Arkansas or California or Colorado or Connecticut or Delaware or Florida or Idaho or Illinois or Indiana or Iowa or Wyoming or Kansas or Kentucky or Montana or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Nebraska or Nevada or Ohio or Oklahoma or Oregon or Pennsylvania or Tennessee or Texas or Utah or Vermont or Virginia or Washington or Alabama or Arizona
RemoteFull Time
BDNYSE: BDX: Manufactures medical devices, surgical instruments, and pharmacy automation systems.
5+ YOEBachelor's degree, 5+ years as a business analyst supporting CPQ/quote-to-cash, SAFe/Agile experience, experience with CPQ platforms (Oracle, Conga, Salesforce) and interacting with business and technical partners; ~10% travel.
CherryRoad: Operates community newspapers and provides enterprise technology consulting services.
2+ YOEMinimum 2 years helpdesk/technical support experience, 1+ year with ticketing systems (ServiceNow, Jira, Zendesk, ManageEngine), familiarity with Windows and Microsoft 365, basic networking knowledge preferred, high school diploma required; IT degrees/certs preferred.
ServiceNow, Jira, Zendesk, ManageEngine, Windows, Microsoft 365
CherryRoad: Operates community newspapers and provides enterprise technology consulting services.
2+ YOEHigh school diploma required and 2+ years in helpdesk, technical support, or NOC work. Requires 1+ year with ticketing systems, troubleshooting skills, Windows, Microsoft 365, and networking knowledge.
ServiceNow, Jira, Zendesk, ManageEngine, Windows, Microsoft 365
IDEXNYSE: IEX: Designs and manufactures specialized fluidic, optical, and industrial systems.
1+ YOEManage supplier NCRs, support MRB and CAPA processes, maintain QMS data, assist supplier qualification and audits. Requires attention to detail, analytical problem solving, technical writing, and ability to perform product teardown.
DentsuTokyo Stock Exchange: 4324: Providing global advertising, digital marketing, and media communications services.
1+ YOE1–3 years IT or technical support experience; strong customer service, communication, analytical and problem-solving skills; basic PC hardware/software knowledge; eagerness to learn.
ServiceNow, Cherwell, Claude, ChatGPT, Gemini, Microsoft Power Automate, UiPath, Nexthink
NYC Health + Hospitals: The largest municipal health care system in the US.
1+ YOECollecting and documenting business and clinical requirements for clinical information systems; translating user needs into technical specifications; supporting testing, deployments, and training.
KPMG: Global professional services network providing audit, tax, and advisory.
1+ YOEOne year of application or technical support experience, high school diploma/GED, Microsoft Office proficiency, ticketing or service management tool experience, and strong communication and organizational skills.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, ONESOURCE, SurePrep, GoSystem Tax RS, CCH Axcess Tax, K1X
Newark Board of Education: Operates public schools and educational programs for Newark students.
2+ YOEConduct analytic and feasibility studies, plan and implement data processing/system conversions, evaluate hardware/software, provide end-user technical support, prepare reports, and maintain records. Requires professional EDP/systems experience.
Metropolitan Transportation Authority: Operates public transportation systems in the New York region.
3+ YOEProvide 24/7 technical support and monitoring for Positive Train Control systems; Windows Server/Desktop, Active Directory, SAN, VMware experience; valid driver’s license; 3+ years systems administration experience.
Windows Server, Windows Desktop, VMware, Windows Active Directory Services, Storage Area Network (SAN), Positive Train Control (PTC) Network Management System, Microsoft Office, AutoCAD, Visio
IQVIANYSE: IQV: Provides clinical research and data analytics for pharmaceutical companies.
Bachelor's degree or equivalent experience; experience in client service or account support; strong technical aptitude, communication, analytical and problem-solving skills; experience with data or reporting tools a plus.