9 technical support analyst jobs at 3 companies in Decatur, AL
2d
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Systems Analyst (GOV)
Huntsville, Alabama, United States
OnsiteFull Time
Provides Level 1 technical support, troubleshooting, ticket documentation, customer service, and basic support for networks, operating systems, Azure, servers, VPNs, email, and Microsoft 365.
Microsoft 365, Azure, Active Directory, ITIL, TCP/IP, VPN, RMM tools, Microsoft 365 certification
2d
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Information Security Analyst
Redstone Arsenal, Alabama, United States
OnsiteFull Time
Protect information systems and operational technology by monitoring risks, maintaining cybersecurity controls, supporting compliance documentation, and coordinating security remediation with technical teams.
NIST, FISMA, RMF, System Security Plans (SSPs), Security Assessment Reports (SARs), Plans of Action and Milestones (POA&Ms)
3w
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Customer Experience Analyst
Huntsville, Alabama, United States
$50k-$60k/yr OnsiteFull Time
0+ YOEAssociate or bachelor's in CS/MIS or 0–2 years technical support/MSP experience; foundational Windows and Microsoft Office 365 knowledge; Security+ preferred; strong communication and analytical skills.
Windows, Microsoft Office 365
1mo
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Weapon System Analyst
Huntsville, Alabama, United States
OnsiteFull Time
15+ YOEProvide technical analysis of weapons system performance from tests, simulations, and real-world data; support test events; prepare briefings; must be US citizen and able to obtain DoD Secret clearance.
MATLAB, C/C++, Python
2mo
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Service Desk Systems Analyst
San Diego or Dayton or Fort Belvoir or Huntsville or California
HybridFull Time
3+ YOEAssociate degree in CS/IT or equivalent, 3+ years help desk/technical support experience, ability to obtain DOD 8140 IAT 1 certs within 6 months; familiarity with networks, account provisioning, ServiceNow, Microsoft 365, and endpoint support.
Microsoft 365, ServiceNow ITSM, Adobe, Microsoft Azure
2mo
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Service Desk Systems Analyst
San Diego or Dayton or Fort Belvoir or Huntsville or California
HybridFull Time
3+ YOEAssociate degree or equivalent experience in CS/IT, 3+ years help desk/technical support, ability to obtain DOD 8140 IAT 1 certification within 6 months, working knowledge of networks, ITIL and Microsoft/Azure certs preferred.
Microsoft 365, ServiceNow ITSM, Adobe, Web browsers, Antivirus tools
2mo
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Service Desk Systems Analyst
San Diego or Dayton or Fort Belvoir or Huntsville or California
HybridFull Time
3+ YOEAssociate degree or equivalent experience, 3+ years help desk/technical support experience, ability to obtain DOD 8140 IAT 1 certifications within 6 months, working knowledge of networks and system architecture, ITIL/Azure certifications preferred.
Microsoft 365, ServiceNow ITSM, Adobe, PC, Mac
2mo
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Service Desk Systems Analyst
San Diego or Dayton or Fort Belvoir or Huntsville or California
HybridFull Time
3+ YOEAssociate degree or equivalent experience in CS/IT, 3+ years help desk/technical support, ability to obtain DOD 8140 IAT 1 certification within 6 months, experience with networks and system architecture; ITIL and Microsoft/Azure certs preferred.
Microsoft 365, ServiceNow, Adobe products, web browsers, antivirus tools
2mo
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Service Desk Systems Analyst
San Diego or Dayton or Fort Belvoir or Huntsville or California
HybridFull Time
3+ YOEAssociate degree or equivalent experience in CS/IT, 3+ years help desk/technical support, ability to obtain DOD 8140 IAT 1 cert within 6 months (CompTIA A+, Network+, CCNA Security, SSCP, or CND), ITIL preferred, working knowledge of networks and system architecture.
Microsoft 365, ServiceNow ITSM, Adobe