4 technical support analyst jobs at 3 companies in Hazleton, PA
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Customer Support Services Analyst
Allentown, Pennsylvania, United States
OnsiteFull Time
St. Luke's University Health Network: Operates a network of hospitals and medical education facilities.
2+ YOEProvide remote technical support for users; perform diagnostics, troubleshooting, incident escalation; 2 years PC/LAN or service desk experience preferred; associate degree in IT/CS or high school with comparable experience.
2+ YOEBachelor's degree preferred or equivalent experience; 2+ years supporting business systems with customer support, reporting, and issue resolution. Requires Oracle HCM configuration, reporting, Excel, and technical troubleshooting experience.
Oracle HCM, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint
Carpenter TechnologyNYSE: CRS: Manufactures and distributes high-performance specialty alloys and powders.
2+ YOEHigh school diploma required; technical degree preferred. Requires 2+ years with manufacturing processes and knowledge-based systems, object-oriented programming, AION Language, system analysis, testing, implementation, and support.
Boscov's: Operates a regional chain of full-service family department stores.
Communicate with stakeholders, document testable requirements (BRDs, user stories), use Jira, perform data and process analysis, work with SQL and databases, create technical/process diagrams, and support SDLC delivery; Python and retail experience preferred.
Jira, Microsoft Visio, Lucidchart, Draw.io, SQL, Python