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18 technical support analyst jobs at 14 companies in Indiana

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Enterprise Technical Support Analyst
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yr RemoteFull Time
Gainsight
Gainsight: Provides software for customer success, retention, and growth.
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Zendesk, Gainsight CustomerOS, HTML, CSS, JavaScript, APIs, SkillJar
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1w
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IT Technical Analyst (HRIS Systems)
Muscatine or Glen Ellyn or Jasper or Grand Rapids
HybridFull Time
HNI Corporation
HNI CorporationNYSE: HNI: Designs and manufactures office furniture and residential hearth products.
5+ YOEBachelor's or equivalent,5+ years as systems/technical analyst supporting HRIS,experience with HRIS platforms,integrations,APIs,SQL,and advanced Excel;strong communication and problem-solving skills.
UKG, ADP, SAP SuccessFactors, Workday, Oracle HCM Cloud, MuleSoft, Dell Boomi, Informatica, SQL, Microsoft Excel
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1mo
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Support Analyst
Ohio or Michigan or Indiana or Pennsylvania or Illinois
$60k-$70k/yr RemoteFull Time
Harris Computer
Harris Computer: Provides mission-critical vertical market software and service solutions.
3+ YOE3+ years technical customer support experience, BS/BA or equivalent experience, strong communication and problem-solving, ability to manage and resolve client issues, deliver training, and support databases and application functionality.
Aumentum Technologies, T-SQL, Microsoft applications, report query solutions
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2mo
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Senior Technical Support Analyst (West Lafayette, IN, US)
West Lafayette, Indiana, United States
OnsiteFull Time
Purdue University
Purdue University: Public research university providing undergraduate and graduate degree programs.
1+ YOEAssociate degree in IT or related field; 1 year frontline IT support; experience macOS/Windows; familiarity with ITSM tools; strong customer service and communication; able to follow escalation procedures.
TeamDynamix, Microsoft Endpoint Configuration Manager, Active Directory
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4d
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Associate Technical Analyst
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Missouri or Montana or Texas or United States or Ohio or New Jersey or Oregon or South Carolina or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine or District of Columbia
$58k-$90k/yr RemoteFull Time
Highmark Health
Highmark Health: Provides health insurance and integrated medical care services.
Support and optimize Genesys Cloud, troubleshoot user issues, implement integrations (including EPIC EHR), collaborate with cross-functional teams, and ensure platform governance and compliance.
Genesys Cloud, EPIC EHR
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Associate Technical Analyst
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Montana or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Missouri or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$58k-$90k/yr RemoteFull Time
Highmark Health
Highmark Health: Provides health insurance and integrated medical care services.
Bachelor's in Information Systems or related (or equivalent experience). Support clinical applications and infrastructure, assist requirements/testing, collaborate with stakeholders. Preferred ITIL/TOGAF/Six Sigma/PMP. Travel 25-50%.
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4d
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Lead Decision Support Analyst
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Missouri or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$94k-$151k/yr HybridFull Time
Highmark Health
Highmark Health: Provides health insurance and integrated medical care services.
7+ YOE7+ years experience in decision support/analytics, bachelor's in a related field, strong technical and communication skills, experience leading projects and working with large databases.
SAS, R, SQL, DB2, Teradata, Oracle, Microsoft Office, Business Objects, Cognos, Enterprise Guide
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IT Support Analyst I – DC Operations
Whiteland, Indiana, United States
OnsiteFull Time
D&H Distributing
D&H Distributing: Distributes technology products and IT solutions to resellers.
0.5+ YOE1-2 years help desk or technical support experience; one-year certificate or 6–12 months related experience. Proficiency with Windows/Apple/Android, hardware troubleshooting, imaging, ServiceNow, and Microsoft Office. Ability to work PM shift in a warehouse environment.
Windows, Apple, Android, ServiceNow, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams, RF guns, handheld scanners, IP phones, printers, barcode scanners
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Associate Support Enablement Analyst
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$55k-$60k/yr RemoteFull Time
Gainsight
Gainsight: Provides software for customer success, retention, and growth.
2+ YOEBachelor's in Computer Science or 2+ years technical experience, strong written/verbal communication, problem-solving, troubleshooting, and ability to meet SLA targets.
Gainsight CustomerOS, Salesforce Apps, SQL
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Sr. CPQ Business Analyst, Revenue Technology
Franklin Lakes or Arkansas or California or Colorado or Connecticut or Delaware or Florida or Idaho or Illinois or Indiana or Iowa or Wyoming or Kansas or Kentucky or Montana or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Nebraska or Nevada or Ohio or Oklahoma or Oregon or Pennsylvania or Tennessee or Texas or Utah or Vermont or Virginia or Washington or Alabama or Arizona
RemoteFull Time
BD
BDNYSE: BDX: Manufactures medical devices, surgical instruments, and pharmacy automation systems.
5+ YOEBachelor's degree, 5+ years as a business analyst supporting CPQ/quote-to-cash, SAFe/Agile experience, experience with CPQ platforms (Oracle, Conga, Salesforce) and interacting with business and technical partners; ~10% travel.
SAFe, Oracle CPQ, Conga, Apttus CLM, Salesforce CPQ, SharePoint, Bids & Tenders
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Program Analyst
Arizona or California or Colorado or District of Columbia or Florida or Georgia or Illinois or Indiana or Massachusetts or Maryland or Michigan or Minnesota or Missouri or New Jersey or New York or Ohio or Oregon or Pennsylvania or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
$126k-$193k/yr OnsiteFull Time
IRS Office of Chief Counsel
IRS Office of Chief Counsel: Represents the IRS in tax litigation and legal matters.
1+ YOEGS-14 specialized experience including program and project management, influencing cross-functional operations, technical expertise in policy and strategic plans, and supporting mission-critical services.
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5d
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Application Analyst III
Evansville or Chicago or Lake Elmo
$78k-$153k/yr OnsiteFull Time
Old National Bank
Old National BankNASDAQ: ONB: Regional financial services provider offering banking and wealth solutions.
5+ YOEBachelor's degree or equivalent experience and 5+ years supporting mortgage systems (Black Knight preferred); ability to document requirements, coordinate testing, validate data, and communicate with technical and non-technical stakeholders.
Black Knight
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2w
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IT Asset Analyst
Indianapolis, Indiana, United States
OnsiteFull Time
Rehab Medical
Rehab Medical: Provider of custom mobility devices and complex rehabilitation technology.
2+ YOE2+ years technical support experience; proficiency with Windows and Microsoft 365; experience with endpoint management, security tools, and healthcare environments preferred.
Windows, Microsoft 365, Active Directory, Entra ID, Endpoint management solutions, Mobile device management, Remote support tools, Endpoint security tools, Ticketing systems
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2w
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IT Asset Analyst
Indianapolis, Indiana, United States
OnsiteFull Time
Rehab Medical
Rehab Medical: Provider of custom mobility devices and complex rehabilitation technology.
2+ YOEAssociate degree preferred,2+ years technical support,experience with Windows and Microsoft 365,endpoint management and security awareness;healthcare or DME experience preferred.
Windows, Microsoft 365, Active Directory, Entra ID, Endpoint management solutions, Mobile device management, Remote support tools, Endpoint security tools, Ticketing systems
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2mo
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Enterprise IT Helpdesk Analyst
Westfield, Indiana, United States
OnsiteFull Time
Majestic Care
Majestic Care: Provides skilled nursing and assisted living services for seniors.
2+ YOE2–5 years service desk or technical support; Windows/Microsoft 365 proficiency; strong communication; IT security awareness.
Windows OS, Microsoft 365, Remote access, IT ticketing systems
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1mo
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Technical Salesforce BA
Houston or United States or Arizona or California or Colorado or Delaware or Florida or Georgia or Illinois or Indiana or Massachusetts or Maryland or Minnesota or North Carolina or New Jersey or New York or Pennsylvania or Tennessee or Texas or Utah or Virginia
HybridContract
FDM Group
FDM GroupLondon Stock Exchange: FDM: FDM provides IT consultancy and technology staff augmentation services.
Salesforce Administrator certification, business-facing BA/admin experience, strong troubleshooting and communication skills, ability to translate business needs and support platform operations across time zones.
Salesforce
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IT Senior Systems Analyst
Newburgh, Indiana, United States
OnsiteFull Time
Kaiser Aluminum
Kaiser AluminumNASDAQ: KALU: Produces semi-fabricated specialty aluminum products for global industrial use.
5+ YOEBachelor's degree in CIS/CS (or equivalent experience), 5+ years technical IT experience, SAP/ABAP/SQL knowledge preferred, programming and relational DB experience, strong analytical and communication skills, and 24x7 on-call support capability.
ABAP, SAP, SQL, Business Objects, Power BI
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3w
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SOC Shift Lead - Information Security
Atlanta or Louisville or Las Vegas or Seattle or Indianapolis or New York City or Grand Prairie or Chicago or Arlington
$103k-$185k/yr HybridFull Time
Elevance Health
Elevance HealthNYSE: ELV: Provides health insurance plans and integrated healthcare services.
3+ YOEBachelor's or equivalent and minimum 3 years in support/operations or design with experience across multiple information security domains; SOC, SIEM, EDR, incident response, and technical leadership experience preferred.
SIEM, EDR, Windows, Cloud Forensics
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