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Technical Support Analyst
Charlotte, North Carolina, United States
OnsiteFull Time
Shamrock Trading Corporation: Providing transportation logistics, financial services, and fleet technology solutions.
1+ YOEBA/BS in a technical field preferred; 1+ year technical customer/desktop support experience; knowledge of Office 365 and Active Directory; Jira and ticketing experience; strong troubleshooting and communication skills.
Microsoft Office 365, Active Directory, Jira
2mo
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Technical Support Analyst
Charlotte, North Carolina, United States
$25/hr OnsiteFull Time
PC hardware troubleshooting, strong communication, customer service, Windows OS 10/11/Server 2016, basic network/firewall knowledge.
Windows, SQL Server, PC Hardware, Network Firewall
1mo
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Technical Analyst
Tempe or Charlotte
OnsiteFull Time
5+ YOE5+ years application support experience; experience with enterprise job scheduling (e.g., JAMS), ServiceNow, ITIL, SQL and ERP (PDI Enterprise) preferred; on-call rotation experience; strong analytical and communication skills.
Microsoft Outlook, Microsoft Teams, ServiceNow, JAMS, SQL, PDI Enterprise, ITIL
1w
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Cybersecurity Technical Analyst I
Union County, North Carolina, United States
OnsiteFull Time
Entry-level role supporting risk assessments, policy development, audit preparation, compliance monitoring, and documentation of security controls under senior guidance.
1w
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Support Analyst ll, Infrastructure Regulated Industries
Redlands or Charlotte
$70k-$95k/yr OnsiteFull Time
2+ YOE2+ years customer-facing technical support experience; applied knowledge of ArcGIS Online/Pro/Enterprise; SAML (ADFS, Google Workspace, Okta, Shibboleth); proficiency with one or more languages (C#, .NET, Java, C++, Swift, Kotlin, JavaScript); BS in a STEM field; US work authorization required.
ArcGIS Online, ArcGIS Pro, ArcGIS Enterprise, Active Directory Federation Services (ADFS), Google Workspace, Okta, Shibboleth, C#, .NET, Java, C++, Swift, Kotlin, JavaScript, Microsoft Azure, AWS
1w
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Business Analyst
Charlotte, North Carolina, United States
OnsiteFull Time
Gather and document business requirements, support ERP package customization and integration, develop features, create BRDs/FRDs, and deliver user training; strong communication and technical analysis skills required.
TIBCO, Vitria, webMethods, IBM WBI, SAP NetWeaver
3d
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Analyst Business Systems
Salisbury, North Carolina, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience,3+ years systems analysis or related technical analytical work,strong analytical and documentation skills,ability to support urgent IT incidents and escalations.
1mo
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Service Desk Analyst
Winston-Salem or Charlotte
$25/hr RemoteFull Time, Contract
High school diploma or equivalent; customer service/technical support experience preferred; familiarity with Windows/macOS/Linux and networking fundamentals; relevant IT certifications (CompTIA A+, ITIL) a plus.
Windows, macOS, Linux, E-Verify
1mo
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Connected Buildings Analyst - Charlotte, NC
Charlotte, North Carolina, United States
OnsiteFull Time
5+ YOE5+ years in HVAC/BAS/energy engineering, strong Excel skills, ability to analyze BAS/trend data and utility bills, communicate technical findings, and support project sales and rebate analyses.
BAS, Niagara N4, Microsoft Excel, Microsoft Visio, Microsoft Project, Microsoft Power BI
1mo
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Service Desk Analyst (Charlotte, NC, US)
Charlotte, North Carolina, United States
OnsiteFull Time
Provide first-level IT support, log and prioritize tickets in BMC Remedy, troubleshoot hardware/software/network issues, communicate technical concepts to users, and maintain knowledgebase articles; degree or equivalent experience preferred.
BMC Remedy, Windows 10, Microsoft Office 365, Microsoft Exchange, Active Directory, Citrix XenApp, SAP, Microsoft Teams