7 technical support analyst jobs at 5 companies in Smithfield, RI
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Desktop Support Analyst
Boston, Massachusetts, United States
$77k-$112k/yrHybridFull Time
StantecToronto Stock Exchange / New York Stock Exchange: STN: Global design, engineering, and environmental consulting firm.
5+ YOEProvide desktop support including hardware configuration, troubleshooting, and ticketing; Windows 11, Office 365, SCCM experience; valid driver's license; 5+ years technical experience.
Windows 11, Microsoft Office 365, Microsoft System Center Configuration Manager (SCCM), ServiceNow, ITIL, SOX
StantecTSX: STN: Provides professional engineering, architecture, and environmental consulting services.
5+ YOE5+ years IT experience, Windows 11, Microsoft Office 365, SCCM, PC hardware setup, strong troubleshooting, ServiceNow experience a plus, valid driver’s license, able to move 50 lb, technical diploma or equivalent.
Windows 11, Microsoft Office 365, Microsoft System Center Configuration Manager (SCCM), ServiceNow
PPGNYSE: PPG: Manufacturer of paints, coatings, and specialty materials.
2+ YOE2+ years in quality, manufacturing, or engineering (or Associate's degree preferred); familiarity with aerospace/OEM, ISO9001/AS9100/AS9102, drawing interpretation; support audits, FAI (AS9102), document control; U.S. work-eligibility required.
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
Gather and translate reporting requirements, support BI reporting lifecycle, validate solutions, create documentation, and collaborate with technical and business stakeholders.
Workfront, Epic, IPORT, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Structured Query Language (SQL)
Massachusetts College of Art and Design: Public art and design college offering undergraduate and graduate degrees.
Provide advanced technical support and systems engineering for endpoint devices across Windows, macOS, iOS, and ChromeOS in academic and administrative environments.
ZoomInfoNASDAQ: GTM: Provides B2B contact data and sales intelligence software.
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
0+ YOEExperience supporting Charles River IMS or similar investment management systems; knowledge of Microsoft SQL Server, Oracle or Sybase; strong customer service and troubleshooting; bachelor\u0002s degree preferred; 0-2 years technical experience.
Microsoft SQL Server, Oracle, Sybase, XML, Charles River IMS