7 technical support analyst jobs at 5 companies in Woonsocket, RI
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Desktop Support Analyst
Boston, Massachusetts, United States
$77k-$112k/yrHybridFull Time
StantecToronto Stock Exchange / New York Stock Exchange: STN: Global design, engineering, and environmental consulting firm.
5+ YOEProvide desktop support including hardware configuration, troubleshooting, and ticketing; Windows 11, Office 365, SCCM experience; valid driver's license; 5+ years technical experience.
Windows 11, Microsoft Office 365, Microsoft System Center Configuration Manager (SCCM), ServiceNow, ITIL, SOX
TitleEase: Turnkey real estate title and settlement service solutions.
2+ YOE2+ years IT operations or technical support experience; working knowledge of Microsoft 365, Entra ID, Intune, Teams, SharePoint, OneDrive, Exchange Online; strong organization, communication, documentation, and basic cybersecurity awareness.
Microsoft 365, Microsoft Entra ID, Microsoft Intune, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Exchange Online
StantecTSX: STN: Provides professional engineering, architecture, and environmental consulting services.
5+ YOE5+ years IT experience, Windows 11, Microsoft Office 365, SCCM, PC hardware setup, strong troubleshooting, ServiceNow experience a plus, valid driver’s license, able to move 50 lb, technical diploma or equivalent.
Windows 11, Microsoft Office 365, Microsoft System Center Configuration Manager (SCCM), ServiceNow
Massachusetts College of Art and Design: Public art and design college offering undergraduate and graduate degrees.
Provide advanced technical support and systems engineering for endpoint devices across Windows, macOS, iOS, and ChromeOS in academic and administrative environments.
AbbVieNYSE: ABBV: Develops and sells innovative pharmaceutical and biopharmaceutical medicines.
3+ YOE3+ years specialty pharmacy or related experience; develop and maintain Microsoft Power Platform apps, integrate with SQL/APIs, translate user needs into technical requirements, provide support and training.
Microsoft Power Platform, Power Apps, Power Automate, Power BI, SQL, APIs
ZoomInfoNASDAQ: GTM: Provides B2B contact data and sales intelligence software.
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
Quest DiagnosticsNYSE: DGX: Provides clinical laboratory diagnostic testing and health information services.
7+ YOE7+ years configuring/supporting Epic Resolute PB, deep knowledge of charge capture/claims/payment workflows, proven issue resolution, system testing and migrations, strong documentation/analytical skills, and technical leadership/mentoring.
Epic Bridges, Charge Router, Single Billing Office (SBO), Claims, Epic Clarity, Data Courier, SQL, HIM