1mo
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
5d
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Technical Support Technician
Westminster, Maryland, United States
$42k-$57k/yr OnsiteFull Time
2+ YOEAssociate degree or equivalent experience, 2+ years related technical support experience, ability to install/configure hardware and software, work with Active Directory, and perform medium physical work.
Active Directory, Adobe CS, Microsoft Word, AutoCAD, 3 Studio Max, Android, iOS, macOS, Windows, Apple TV, 3d printers
1mo
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Technical Support Engineer
Washington, District of Columbia, United States
HybridFull Time
3+ YOE3+ years in technical/customer support for SaaS, experience with ticketing platforms (Salesforce, Freshdesk, Jira), troubleshooting REST/GraphQL/SQL/MongoDB issues, basic Python, strong communication and stakeholder management.
Salesforce, Freshdesk, Jira, REST APIs, GraphQL, SQL, MongoDB, Python
1mo
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Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or Wyoming
$95k-$115k/yr RemoteFull Time
2+ YOEUS citizen with current Secret clearance, 2+ years eDiscovery experience, CS/IT degree or equivalent, skills in PostgreSQL/Postgres, ELK Stack, Redis, Rabbit MQ, API servers, data analysis, ticketing, and customer-facing technical support.
ELK Stack, PostgreSQL, Redis, Rabbit MQ, API servers, Postgres
1w
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Senior Technical Administrative Support
Washington, District of Columbia, United States
$140k-$160k/yr HybridFull Time
10+ YOE10+ years in technical administrative or program support for federal/defense environments; expertise in IMS/IMS development, CPM, schedule risk analysis, data visualization, technical writing, and Power BI/PM scheduling tools.
Microsoft Project, Primavera P6, Power BI, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, GIS
1w
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
1w
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Technical Support Agent (Access)
Bethesda, Maryland, United States
$19/hr OnsiteFull Time
2+ YOE2+ years technical support experience with electronics and networking, intermediate Linux knowledge, strong verbal/written communication, problem-solving, and ability to learn hardware/software; experience with ticketing systems.
Zoho Desk, Linux
2mo
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Technical Support Specialist
Ashburn or Landover or Riverdale
OnsiteFull Time
2+ YOETwo+ years tech support experience; strong hardware/software, networking, mobile device management; Windows/Mac, Office 365, IT security; good communication.
3mo
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Technical Support Analyst
Annapolis, Maryland, United States
HybridFull Time
2+ YOE2+ years in customer-facing digital support; strong communication; troubleshooting across software, hardware, and networks; Zendesk and Microsoft Suite experience; SQL knowledge.
Zendesk, Microsoft Suite, SQL
5d
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Coordinator, IT Technical Support
Arlington, Virginia, United States
$60k-$73k/yr OnsiteFull Time
2+ YOEBachelor's in a technical field or equivalent,2+ years technical support experience on Windows and macOS, proficiency with Microsoft 365 and Microsoft Admin Center, MDM familiarity, ticketing system experience, ability to lift up to 40 lbs, strong communication.
Microsoft 365, Microsoft Admin Center, Microsoft Entra ID, Teams, SharePoint, OneDrive, Windows 11, macOS, MDM, PowerShell, Bash, ticketing system
1mo
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Electronics Technical Support
Aberdeen Proving Ground, Maryland, United States
$75k-$158k/yr OnsiteFull Time
US citizen able to obtain DOD clearance; read electrical schematics; experience with soldering, crimping, connector termination, PCB population, troubleshooting, and prototype assembly; ability to work independently and support engineering team.
pick-and-place machines
1mo
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Technical Support Analyst
Washington, District of Columbia, United States
$60k-$75k/yr HybridFull Time
1+ YOE1-3 years IT support/help desk experience; basic knowledge of Windows, macOS, Microsoft 365, and computer hardware; strong customer service, troubleshooting, documentation, and organizational skills; willingness to learn new technologies.
Windows 10, Windows 11, macOS, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft OneDrive, Microsoft SharePoint, Microsoft Exchange Online, Microsoft AD/Entra ID (Azure AD), Microsoft Intune, Zendesk, Jira Service Management
3w
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PC Technical Support
Springfield, Virginia, United States
$20-$24/hr OnsiteFull Time
High school diploma (associate preferred), proven PC support experience, strong Windows/macOS and networking knowledge, Microsoft Office familiarity, excellent communication and problem-solving skills; preferred certifications include CompTIA A+ and MCP.
Windows, macOS, Microsoft Office, Active Directory, ServiceNow, Jira, TCP/IP, DNS, VPN
2w
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Technical Product Support Specialist
New York or Washington
$80k-$90k/yr RemoteFull Time
2+ YOE2+ years in customer-facing technical/product support for SaaS, experience with ticketing systems, OSINT tools, Claude and N8N, strong written/verbal communication and problem-solving skills.
JIRA, Zendesk, Freshdesk, Claude, N8N, Salesforce, Microsoft Excel
1mo
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Technical Customer Support Manager
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yr HybridFull Time
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
REST APIs, SQL, Jira, Zendesk, logging tools, documentation tools
1mo
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Technical Support Analyst (ICT)
Washington or New York or London
$95k-$120k/yr OnsiteFull Time
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP
6d
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Senior Federal Technical Support Engineer
United States or Washington or Baltimore
$102k-$127k/yr RemoteFull Time
5+ YOE5+ years technical support/systems experience; strong Linux, containerization (Docker,Kubernetes), cloud and IaC (Terraform/Ansible/CloudFormation) skills; networking, scripting (Bash/Python/PowerShell), and FedRAMP/DoD enclave experience; ability to obtain Top Secret clearance.
Linux, Docker, Kubernetes, AWS, Azure, GCP, Terraform, Ansible, CloudFormation, Wireshark, tcpdump, Bash, Python, PowerShell, Datadog, RESTful, OAuth, SAML, Active Directory, LDAP, Amazon RDS, NodeZero, JavaScript, Go, SQL, NoSQL
1d
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Technical support - (Chantilly, VA - ON SITE)
Herndon, Virginia, United States
$46k-$85k/yr OnsiteFull Time
2+ YOE2 years field support experience, hardware/software troubleshooting for Windows/Mac/iOS/Android, imaging/SCCM, Active Directory, VPN and printer support; able to lift 45 lbs and provide customer-facing service.
Windows XP, Windows 10, Windows 11, Mac OS, iOS, Android, Active Directory, MS Office, OS365, SCCM, VPN
1w
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Technical Support Analyst I
Reston, Virginia, United States
$64k-$108k/yr HybridFull Time
4+ YOEBachelor's in CS/IT/cybersecurity,4 years Linux/UNIX IT support,ability to obtain Secret clearance,EMR not required,critical thinking and communication skills.
Linux, UNIX, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Visio
2w
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Tier Three Technical Support
Aberdeen Proving Ground, Maryland, United States
OnsiteFull Time
5+ YOETS/SCI clearance and US citizenship required; 5+ years IT experience; IAT II / Security+; experience with Linux/RedHat, Windows, virtualization, containerization, networking, scripting (BASH,Puppet), and AD; ability to mentor and produce technical reports.
Windows, Linux, LKVM, ESXi, HyperV, Docker, Podman, Kubernetes, JIRA Service Management, I-Help, Microsoft Office, SELinux, ACL, PAM, BASH, Puppet, YAML, TCP/IP, DHCP Server, DNS Server, PXE, Anaconda, Active Directory, Niagara Files, Public Key Infrastructure