11 technical support associate jobs at 8 companies in Syracuse, NY
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Technical Support Specialist
Oneida or Madison County or Cortland County
$21/hrOnsiteFull Time
The Arc Madison Cortland: Provides residential and community support for people with disabilities.
1+ YOEAssociate's in IT or entry-level IT certification plus 1+ years experience; valid NYS driver's license and use of personal vehicle for travel between Madison and Cortland counties; ability to provide 1st–2nd tier technical support.
Information Technology - Technical Support Specialist
Fulton, New York, United States
$19-$25/hrOnsiteFull Time
Oswego County Opportunities: Provides comprehensive human services and community support programs.
1+ YOEAssociate's degree in IT or 1–3 years technical support experience; working knowledge of Windows and Microsoft 365; basic networking and telecom familiarity; valid NYS driver’s license and vehicle; ability to lift 25–60 lbs; strong customer service and documentation skills.
Technical Support Representative II (M-F 11am - 7:30pm)
Skaneateles, New York, United States
$53k-$73k/yrOnsiteFull Time
BaxterNew York Stock Exchange: BAX: Develops and manufactures medical devices, pharmaceuticals, and IV solutions.
1+ YOEHigh school diploma/GED, 1+ year remote troubleshooting or 2–3 years technical/customer support, experience with Microsoft OS, Active Directory, servers, hardware/software/network/security, peripheral troubleshooting, and compliant documentation; associate degree/certifications preferred; US work authorization required.
Temporary Course Support Specialist - Department of Computer Science, Ithaca, NY (Hybrid)
Ithaca, New York, United States
$27/hrOnsiteFull Time, Temporary
Cornell University: Provides undergraduate and graduate education and conducts scientific research.
2+ YOEAssociate's degree plus 2+ years relevant experience (or equivalent); strong communication, organizational, and customer service skills; detail-oriented; technically adept with course management systems and office software; commitment to DEI.
Microsoft Office, Course Management Systems, Slack, Canvas, Ed Discussions, Faculty Center, Courseleaf, Blackboard, Gradescope, Workday
Temporary Course Support Specialist - Department of Computer Science, Ithaca, NY (Hybrid)
Ithaca or New York City or Doha
$27/hrHybridFull Time, Temporary
Cornell University: Private research university providing undergraduate and graduate academic programs.
2+ YOEAssociate's degree plus 2+ years relevant experience (or equivalent), strong communication, organizational and customer-service skills, detail-oriented, technically adept with Microsoft Office, Canvas, Slack, and course systems, commitment to DEI.
Microsoft Office, Canvas, Ed Discussions, Faculty Center, Slack, Courseleaf, Blackboard, Gradescope, Workday
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
3+ YOEDiagnose, troubleshoot and repair complex capital equipment; Associates or Bachelor's degree or 3 years' experience; certification Level 3 attainment required; strong communication and technical skills.
4+ YOEHigh school diploma/GED required (associates preferred). Minimum 4 years call center experience (or 2 years call center + 2 years branch/back-office). Customer service/sales experience, PC skills with Word/Excel, technical troubleshooting, valid driver’s license, travel may be required.
Microsoft Word, Microsoft Excel, Windows, PC scanner, Fiserv, CSCS, Remote Deposit Capture, Business Online Banker, Positive Pay, ACH
Engineering Science and Technology Technical Specialist at SUNY Onondaga Community College
Syracuse, New York, United States
$50k/yrOnsiteFull Time
Eagle Metalcraft: Precision sheet metal fabrication and CNC machining services.
Associate's degree or equivalent experience in a related field; experience maintaining and supporting lab environments; knowledge of mechanical/electromechanical/electrical technology; strong organizational and communication skills; ability to work independently and with teams.
Dairy One Cooperative: Provides dairy herd management data and agricultural laboratory services.
Associate degree in information systems or equivalent experience; experience in technical support, Windows repair, networking, and device configuration; working knowledge of Microsoft Office.
Windows, Microsoft Office, Networking equipment, Routers, Switches
Senior Systems (Network) Administrator at SUNY Onondaga Community College
Syracuse, New York, United States
$59k-$73k/yrOnsiteFull Time
Eagle Metalcraft: Precision sheet metal fabrication and CNC machining services.
5+ YOEBachelor's + 5 years (or Associate + 9 years) technical experience managing Windows/Linux servers, Active Directory/Entra, DNS/DHCP/NTP, Azure/Microsoft 365/Entra, VMware/vSAN, SAN storage, backup/DR, security, and providing customer-focused IT support with occasional off-hours/on-call coverage.
Active Directory, Microsoft Entra, Microsoft Azure, Microsoft 365, Microsoft SharePoint, Microsoft OneDrive, Microsoft Teams, Microsoft Configuration Manager (SCCM), Microsoft Intune, VMware, vSAN, AWS, SAN, DNS, DHCP, NTP