11 technical support associate jobs at 8 companies in Syracuse, NY

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Technical Support Specialist
Oneida or Madison County or Cortland County
$21/hr OnsiteFull Time
The Arc Madison Cortland
The Arc Madison Cortland: Provides residential and community support for people with disabilities.
1+ YOEAssociate's in IT or entry-level IT certification plus 1+ years experience; valid NYS driver's license and use of personal vehicle for travel between Madison and Cortland counties; ability to provide 1st–2nd tier technical support.
3w
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Information Technology - Technical Support Specialist
Fulton, New York, United States
$19-$25/hr OnsiteFull Time
Oswego County Opportunities
Oswego County Opportunities: Provides comprehensive human services and community support programs.
1+ YOEAssociate's degree in IT or 1–3 years technical support experience; working knowledge of Windows and Microsoft 365; basic networking and telecom familiarity; valid NYS driver’s license and vehicle; ability to lift 25–60 lbs; strong customer service and documentation skills.
Windows, Microsoft 365, VoIP
1mo
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Technical Support Representative II (M-F 11am - 7:30pm)
Skaneateles, New York, United States
$53k-$73k/yr OnsiteFull Time
Baxter
BaxterNew York Stock Exchange: BAX: Develops and manufactures medical devices, pharmaceuticals, and IV solutions.
1+ YOEHigh school diploma/GED, 1+ year remote troubleshooting or 2–3 years technical/customer support, experience with Microsoft OS, Active Directory, servers, hardware/software/network/security, peripheral troubleshooting, and compliant documentation; associate degree/certifications preferred; US work authorization required.
Microsoft OS, Active Directory, SAP
1mo
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Temporary Course Support Specialist - Department of Computer Science, Ithaca, NY (Hybrid)
Ithaca, New York, United States
$27/hr OnsiteFull Time, Temporary
Cornell University
Cornell University: Provides undergraduate and graduate education and conducts scientific research.
2+ YOEAssociate's degree plus 2+ years relevant experience (or equivalent); strong communication, organizational, and customer service skills; detail-oriented; technically adept with course management systems and office software; commitment to DEI.
Microsoft Office, Course Management Systems, Slack, Canvas, Ed Discussions, Faculty Center, Courseleaf, Blackboard, Gradescope, Workday
1mo
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Temporary Course Support Specialist - Department of Computer Science, Ithaca, NY (Hybrid)
Ithaca or New York City or Doha
$27/hr HybridFull Time, Temporary
Cornell University
Cornell University: Private research university providing undergraduate and graduate academic programs.
2+ YOEAssociate's degree plus 2+ years relevant experience (or equivalent), strong communication, organizational and customer-service skills, detail-oriented, technically adept with Microsoft Office, Canvas, Slack, and course systems, commitment to DEI.
Microsoft Office, Canvas, Ed Discussions, Faculty Center, Slack, Courseleaf, Blackboard, Gradescope, Workday
2w
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Customer Support Engineer - Utica, NY
Utica, New York, United States
$31-$53/hr FieldFull Time
KLA
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
3+ YOEDiagnose, troubleshoot and repair complex capital equipment; Associates or Bachelor's degree or 3 years' experience; certification Level 3 attainment required; strong communication and technical skills.
DVMs, oscilloscopes, flow meters
1mo
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Cash Management Support Specialist
Norwich or Canajoharie or Oneida or Utica
$23-$30/hr OnsiteFull Time
NBT Bancorp
NBT BancorpNASDAQ: NBTB: Financial holding providing regional banking and wealth management services.
4+ YOEHigh school diploma/GED required (associates preferred). Minimum 4 years call center experience (or 2 years call center + 2 years branch/back-office). Customer service/sales experience, PC skills with Word/Excel, technical troubleshooting, valid driver’s license, travel may be required.
Microsoft Word, Microsoft Excel, Windows, PC scanner, Fiserv, CSCS, Remote Deposit Capture, Business Online Banker, Positive Pay, ACH
1mo
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Engineering Science and Technology Technical Specialist at SUNY Onondaga Community College
Syracuse, New York, United States
$50k/yr OnsiteFull Time
Eagle Metalcraft
Eagle Metalcraft: Precision sheet metal fabrication and CNC machining services.
Associate's degree or equivalent experience in a related field; experience maintaining and supporting lab environments; knowledge of mechanical/electromechanical/electrical technology; strong organizational and communication skills; ability to work independently and with teams.
2mo
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Network Administrator
Ithaca, New York, United States
$55k-$75k/yr OnsiteFull Time
Dairy One Cooperative
Dairy One Cooperative: Provides data analysis and laboratory services for dairy farms.
Associate degree or equivalent experience; experience in technical support, Windows networking, and documentation.
Windows, Office, Networking equipment, Routers, Switches
2mo
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Network Administrator
Ithaca, New York, United States
$55k-$75k/yr OnsiteFull Time
Dairy One Cooperative
Dairy One Cooperative: Provides dairy herd management data and agricultural laboratory services.
Associate degree in information systems or equivalent experience; experience in technical support, Windows repair, networking, and device configuration; working knowledge of Microsoft Office.
Windows, Microsoft Office, Networking equipment, Routers, Switches
1mo
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Senior Systems (Network) Administrator at SUNY Onondaga Community College
Syracuse, New York, United States
$59k-$73k/yr OnsiteFull Time
Eagle Metalcraft
Eagle Metalcraft: Precision sheet metal fabrication and CNC machining services.
5+ YOEBachelor's + 5 years (or Associate + 9 years) technical experience managing Windows/Linux servers, Active Directory/Entra, DNS/DHCP/NTP, Azure/Microsoft 365/Entra, VMware/vSAN, SAN storage, backup/DR, security, and providing customer-focused IT support with occasional off-hours/on-call coverage.
Active Directory, Microsoft Entra, Microsoft Azure, Microsoft 365, Microsoft SharePoint, Microsoft OneDrive, Microsoft Teams, Microsoft Configuration Manager (SCCM), Microsoft Intune, VMware, vSAN, AWS, SAN, DNS, DHCP, NTP