2w
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Technical Support Representative
Rochester, New York, United States
$20-$25/hr OnsiteFull Time
2+ YOEProvide Level I (and some Level II) technical support for Wi-Fi, PON, Internet and VoIP; document calls; communicate technical issues to customers; associate degree preferred; 2 years technical support experience preferred.
Wi-Fi, PON Networks, VoIP, Microsoft Office
1mo
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Associate Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yr RemoteFull Time
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
3w
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Technical Support Specialist
Oneida or Madison County or Cortland County
$21/hr OnsiteFull Time
1+ YOEAssociate's in IT or entry-level IT certification plus 1+ years experience; valid NYS driver's license and use of personal vehicle for travel between Madison and Cortland counties; ability to provide 1st–2nd tier technical support.
1mo
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Technical Support Specialist-Chillers
Morris Plains or Buffalo
$131k-$163k/yr HybridFull Time
10+ YOEAssociate degree in engineering, 10+ years technical/field support experience, knowledge of refrigerant properties and chiller design, ability to travel domestically/internationally and visit commercial/industrial sites; EPA 608 preferred.
SFDC
2mo
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Technical Support Specialist
Woodbury, New York, United States
$24-$27/hr OnsiteFull Time
1+ YOEProvide first/second line IT support; resolve hardware, software, and network issues; on-call rotation; 1-2 years experience; associate degree preferred.
Windows, Active Directory, VMware ESXi, ISCSI SAN, TCP/IP, WiFi, IPsec, VLANs, Exchange, Microsoft Office
2w
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Technical Support Specialist
New York, New York, United States
$60k-$70k/yr OnsiteFull Time
2+ YOE2+ years help desk and A/V support, experience with Windows/macOS and Microsoft 365, ServiceNow, strong troubleshooting, communication, and documentation skills; Associate's degree in IT or equivalent.
Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Office apps, ServiceNow, VoIP
6d
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Technical Support Specialist I
Pittsford, New York, United States
$50k-$60k/yr HybridFull Time
BCC Software: A software and data solutions provider delivering postal and customer communications technology.
Associate degree preferred or equivalent experience; technical support/help desk experience preferred; strong troubleshooting, communication, and customer service skills; proficiency with Microsoft Windows, Microsoft Office, CRM, networking concepts, databases, and printers.
Microsoft Windows, Linux/Unix, Microsoft Office, CRM, databases, printers
3w
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Information Technology - Technical Support Specialist
Fulton, New York, United States
$19-$25/hr OnsiteFull Time
1+ YOEAssociate's degree in IT or 1–3 years technical support experience; working knowledge of Windows and Microsoft 365; basic networking and telecom familiarity; valid NYS driver’s license and vehicle; ability to lift 25–60 lbs; strong customer service and documentation skills.
Windows, Microsoft 365, VoIP
1mo
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Biometrics Technical Support Engineer
New York City or Atlanta or United States
$50k-$62k/yr RemoteFull Time
2+ YOE2+ years supporting remote desktop, systems administration, or IT operations in a Windows environment; Associate's degree preferred; knowledge of TCP/IP, Exchange/Outlook, Active Directory, Citrix, and Microsoft Office; strong communication and troubleshooting skills.
Microsoft Office, Microsoft Outlook, Microsoft Exchange, Citrix, Active Directory, TCP/IP
1w
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Technical Sales Associate
Rochester, New York, United States
OnsiteFull Time
Supports sales and customer engagement for optical and precision manufacturing products; requires strong communication, technical aptitude, CRM/ERP and Microsoft Office proficiency.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, CRM, ERP
1mo
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Technical Support Representative II (M-F 11am - 7:30pm)
Skaneateles, New York, United States
$53k-$73k/yr OnsiteFull Time
1+ YOEHigh school diploma/GED, 1+ year remote troubleshooting or 2–3 years technical/customer support, experience with Microsoft OS, Active Directory, servers, hardware/software/network/security, peripheral troubleshooting, and compliant documentation; associate degree/certifications preferred; US work authorization required.
Microsoft OS, Active Directory, SAP
1mo
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Maintenance Technical Support Call Analyst
Tonawanda, New York, United States
$63k-$93k/yr OnsiteFull Time
Handling inbound/outbound service calls, documenting and coordinating service requests, processing driver emails, remotely troubleshooting cryogenic equipment and Remote Telemetry Units; associate degree or equivalent technical experience; 1-2 years customer service preferred.
2mo
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Technical Support Engineer- Westbury, NY (WESTBURY, NY, US, 11590)
Westbury, New York, United States
OnsiteFull Time
3+ YOEBS in Electrical Engineering or Associate Degree; 3+ years in technical roles; knowledge of Modbus, IEC 61850, DNP, BACnet; strong customer service and troubleshooting skills; power systems understanding.
Modbus, IEC 61850, DNP, BACnet
1mo
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Technical Training Associate
Fridley or Alaska or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
HybridPart Time
Student enrolled in a STEM bachelor's program; support programming and delivery of training courses, develop instructional content, edit training videos, maintain training records, and apply strong communication and customer-focus skills.
4d
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Associate Technical Analyst
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Missouri or Montana or Texas or United States or Ohio or New Jersey or Oregon or South Carolina or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine or District of Columbia
$58k-$90k/yr RemoteFull Time
Support and optimize Genesys Cloud, troubleshoot user issues, implement integrations (including EPIC EHR), collaborate with cross-functional teams, and ensure platform governance and compliance.
Genesys Cloud, EPIC EHR
1w
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Skilled Trade Technical Service Associate III
New York, United States
$53k-$77k/yr RemoteFull Time
Providing technical support in lab and field for water and hygiene solutions; solving complex challenges and contributing to customer and operational improvements.
1mo
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Associate Support Enablement Analyst
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$55k-$60k/yr RemoteFull Time
2+ YOEBachelor's in Computer Science or 2+ years technical experience, strong written/verbal communication, problem-solving, troubleshooting, and ability to meet SLA targets.
Gainsight CustomerOS, Salesforce Apps, SQL
1mo
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Copy of Customer Support Associate
New York City, New York, United States
$52k-$71k/yr OnsiteFull Time
1+ YOE1–3 years customer-facing experience; strong written/verbal communication; intermediate technical acumen; familiarity with Zendesk, Asana, Salesforce; CompTIA A+ preferred; availability within 7:00 AM–7:00 PM.
Zendesk, Asana, Salesforce
1w
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Product Support Specialist
Rochester, New York, United States
$26-$36/hr OnsiteFull Time
Associate degree or equivalent experience in engineering/technology/physics, hands-on electro-mechanical troubleshooting, remote technical support experience preferred, strong communication and documentation skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, PLCs
1mo
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IT SCM Technical Analyst
Brighton, New York, United States
$64k-$96k/yr OnsiteFull Time
1+ YOEAssociate degree plus 1 year relevant experience (or equivalent). Requires business analysis, application configuration, testing, SQL/querying, Microsoft Office proficiency, Agile experience, and ability to provide after-hours on-call support.
Microsoft Office, SQL
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