1w
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Manager, Technical Support
Overland Park, Kansas, United States
RemoteFull Time
5+ YOE5+ years in technical support or contact center, experience managing teams, knowledge of support procedures, CRM/SaaS familiarity, Zendesk auditing, schedule flexibility with weekends, strong communication and coaching skills.
Zendesk
3w
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Technical Support Specialist
Lone Jack or United States
FieldFull Time
2+ YOE2+ years technical/customer support experience, 2-year technical degree (preferred 4-year), US Person required, mechanical aptitude, 12 VDC wiring knowledge, API data familiarity, Microsoft Excel and Power BI experience, travel up to 75%.
Microsoft Excel, Power BI, API, 12 VDC
1mo
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Senior Technical Support Engineer
St. Louis or Kansas City or Israel
$90k-$110k/yr HybridFull Time
3+ YOEAssociate degree or equivalent experience, 3+ years technical support experience, strong troubleshooting with SQL/APIs/cloud, experience with Zendesk/Jira/Salesforce/Confluence, and willingness to participate in on-call and after-hours support.
Zendesk, Jira, Salesforce, Confluence, Slack, Microsoft Teams, SQL, APIs, AWS, Azure, GCP, SSO, SAML, OAuth, SCIM, RBAC
1mo
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Technical Support Specialist
Kansas City, Kansas, United States
$21-$26/hr OnsiteFull Time
Provide 1st/2nd tier IT support, diagnose and resolve network/workstation/software issues, perform PC deployments and patching, support account management, and follow validated procedures and regulatory compliance.
Windows Networks, Active Directory, VMware ESX, ISCI SAN, TCP/IP Protocol, 802.11 protocols, IPSEC protocol, VLAN, Wireless Networking, Microsoft Exchange, Microsoft Office
1w
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Banking Technical Support Representative
Allen or Lenexa or Springfield or Monett or Birmingham or Cedar Falls or Charlotte or Louisville
$42k-$53k/yr RemoteFull Time
1.5+ YOE18 months customer support experience (financial institution preferred), technical troubleshooting skills, knowledge of payment processing, call-center experience, ability to work Mon-Fri 10am-7pm CT.
3w
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Tier II Technical Customer Support
Leawood, Kansas, United States
$18-$21/hr OnsiteFull Time
Provide Tier II technical support; troubleshoot complex systems and applications, read technical manuals, multitask, work independently and in teams; intermediate Microsoft Excel and PowerPoint skills.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint
2w
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Technical Support Analyst
Overland Park, Kansas, United States
OnsiteFull Time
2+ YOEBachelor's degree or equivalent experience,2+ years relevant experience,SQL proficiency,technical documentation skills,CRM/Salesforce experience preferred,healthcare IT experience preferred.
SQL, Salesforce
1mo
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I. T. Technical Support
Independence, Missouri, United States
$20-$26/hr OnsiteFull Time
2+ YOE2+ years IT support experience; strong Windows and Microsoft Office knowledge; Active Directory experience; Associates degree in CIS or equivalent; Network+ and/or A+ preferred; ability to work in a warehouse and at heights.
Windows, Microsoft Office, Active Directory, CargoLargo legacy application, Cat6
3mo
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Technical Support Representative I
Kansas City, Missouri, United States
RemoteFull Time
2+ YOEProvide remote technical support for mechanical, electronic, and operational machine issues; document tech information; travel up to 20%.
Microsoft Word, Microsoft Excel, ERP systems, Database applications, CRM software
1d
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Technical Support Analyst
Kansas City, Missouri, United States
OnsiteFull Time
Provide level 1 and some level 2 IT support, troubleshoot desktops/laptops/printers and LAN connectivity, use ServiceNow and ITIL practices, strong communication and customer-service skills.
Microsoft Office, Microsoft Outlook, BlackBerry, ServiceNow, ITIL, Mobile Computer
1w
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Event Technical Support Specialist
Kansas City, Missouri, United States
$72k/yr HybridFull Time
4+ YOEBachelor's degree or equivalent,4+ years desktop/Tier 2 support experience,hardware and software troubleshooting,event technical coordination,excellent communication and organizational skills.
Microsoft Office 365, Slack, Cisco WebEx, Active Directory, Jira Service Desk
1mo
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Field Technical Support Rep HVAC
Omaha or Lenexa
HybridFull Time, Part Time
5+ YOE5+ years HVAC technical and customer support experience; AA/AS in HVAC preferred; strong troubleshooting, communication, PC proficiency, and willingness to travel regionally.
3mo
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Technical Support Representative I
Kansas City, Missouri, United States
OnsiteFull Time
2+ YOEAssociate’s degree in technical discipline; 2 years field service/manufacturing; strong mechanical/electronic knowledge; travel up to 20%; proficient with MS Office and ERP systems.
Microsoft Office, ERP systems, Database applications, Contact management software
2mo
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Technical Analyst 1-Support
Kansas City or Nashville or Orlando
$46k-$89k/yr HybridFull Time
2+ YOE2+ years in customer/technical support; Bachelor's in IT/CS or related field; onsite 3 days/week; US citizenship due to federal contracts; ability to obtain government security clearance.
SQL, Networking, Ticketing systems, Healthcare systems, EMR
1mo
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Technical Support Analyst - Bilingual/French (We-Su 11:30a-8p)
Mission or United States or Canada
$24/hr RemoteFull Time
2+ YOEBilingual French support role requiring an Associate's/Bachelor's in engineering/technology or 2 years related experience; Windows desktop/peripheral troubleshooting, ticketing familiarity, valid driver’s license, and ability to obtain DoD security clearance.
ScriptPro systems, Windows XP, Windows 7, Windows 10, Windows 11
1w
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Technical Solution and Aftermarket Support Manager
Kansas City, Missouri, United States
FieldFull Time
5+ YOE5+ years aftermarket/capital equipment experience, 3+ years technical service, bachelor\u0002s preferred, valid driver's license and passport ability, strong leadership and CRM skills.
Microsoft Office, Salesforce, SAP
6d
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Technical Services Assistant
Kansas City, Missouri, United States
OnsiteFull Time
Support library technical services including acquisitions, cataloging, inventory, invoices, Excel recordkeeping, room reservations, and circulation desk assistance; strong communication and Microsoft 365 skills required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook
3mo
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Technical Specialist
North Kansas City, Missouri, United States
$18/hr OnsiteFull Time
2+ YOEApple repair experience; ACMT/ACiT preferred; 2+ years in hands-on tech support; keep current with new product qualifications through ATLAS.
ACMT, ACiT, Apple devices, repair database
3w
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Platform Support Specialist
Kansas City, Missouri, United States
OnsiteFull Time
1+ YOEProvide first-line technical/platform support, troubleshoot issues via Zendesk/email/phone, submit tickets to developers, test new features, and support field and partner users; 1+ year customer service/technical support preferred.
Microsoft, Google, Zendesk
1w
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Technical Service Representative- Flooring
Kansas City, Missouri, United States
FieldFull Time
3+ YOE3+ years technical/service experience in flooring or construction products preferred; strong written and verbal communication; ability to travel nationally; proficiency with Microsoft Office; ability to evaluate substrates and support field troubleshooting.
Microsoft Office