2mo
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Manager, Technical Support
Alpharetta, Georgia, United States
HybridFull Time
4+ YOE2+ MgmtBachelor's degree or equivalent,2+ years supervisory experience,4+ years progressive call center/technical support experience,leadership and communication skills.
3w
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Technical Support Representative
McDonough, Georgia, United States
OnsiteFull Time
High school diploma or equivalent; strong customer service, communication, multitasking, and technical troubleshooting skills; analytical aptitude; telecom or prior support experience preferred.
1mo
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Technical Support Specialist
Atlanta, Georgia, United States
$70k-$80k/yr OnsiteFull Time
2+ YOE2+ years technical/application/IT support experience (AEC/BIM preferred); knowledge of Autodesk products; Windows and networking fundamentals; strong troubleshooting, communication, and customer-focus.
AutoCAD, Revit, BIM 360, Autodesk Construction Cloud, Windows
3w
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Technical Support Engineer
Scottsdale or Alpharetta
$45k-$60k/yr HybridFull Time
2+ YOE2+ years technical support experience, practical IT/engineering background, SQL and Windows/Linux familiarity, understanding of web technologies and APIs, strong communication and problem-solving skills.
SQL, Windows, Linux, HTTP, HTTPS, APIs, web browsers
3w
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Technical Support Specialist
Atlanta, Georgia, United States
OnsiteFull Time
2+ YOEHigh school diploma required, 2+ years technical sales support experience, strong verbal/written communication and troubleshooting, proficiency with Microsoft Office and Salesforce, ability to multitask and work independently.
Salesforce (CRM), Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3w
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Technical Support Specialist
Alpharetta, Georgia, United States
$45k-$74k/yr OnsiteFull Time
2+ YOEAssociate degree or equivalent, 2+ years customer service/technical support and 2+ years law enforcement or RMS experience; experience with web-based enterprise software, troubleshooting, training, and networking.
Microsoft Office, Windows, HTML, XML, VPNs, Records Management Systems (RMS), DORS, RAR, Command Center, COMM server
1mo
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Technical Support Associate
Grand Rapids or Wauwatosa or Atlanta or Plano or Salt Lake City
$65k-$80k/yr OnsiteFull Time
1+ YOEAssociate degree in Engineering/IT (Bachelor's preferred), 1–3 years technical support or data analysis experience, strong Excel and BI familiarity, ERP/ticketing experience, analytical and communication skills.
SAP, Oracle, Jira, Microsoft Excel, Power BI, Tableau
1mo
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Technical Support Analyst
Duluth, Georgia, United States
OnsiteFull Time
Provide client support via phone, chat and online requests; troubleshoot technical issues; use internal systems to research solutions and document client communication. Customer-service orientation and curiosity required.
ANSI X12 EDI, CMS 1500, UB-04, Salesforce
1w
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Technical Support Specialist
Atlanta, Georgia, United States
RemoteFull Time
2+ YOELocated in Metro Atlanta area,2–4 years technical/software support experience,ability to troubleshoot software/integrations,data systems,strong communication and problem-solving;associate's or bachelor's preferred.
SQL, EMR/EHR, HL7
3w
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Technical Support Specialist
Alpharetta, Georgia, United States
$45k-$74k/yr OnsiteFull Time
2+ YOEAssociate degree or equivalent experience, 2+ years customer service or technical support, 2+ years law enforcement or RMS experience, proficiency with Microsoft Office/Windows, HTML, XML, VPNs, strong communication and troubleshooting skills.
Microsoft Office, Windows, HTML, XML, VPN
1mo
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Technical Support Specialist
Atlanta, Georgia, United States
$55k-$71k/yr RemoteFull Time
1+ YOE1–3 years technical support experience, Zendesk experience, strong written communication, familiarity with SSO/MDM/ABM and identity providers, comfortable working with AI tooling, US-based availability during business hours.
Orka, Zendesk, Apple Business Manager (ABM), MDM, SAML, OIDC, Okta, Entra ID, Google Workspace, JumpCloud, Jamf, Kandji, Mosyle, Confluence, Slack, VDI, CI/CD, VPN
1w
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T2 Technical Support
Kennesaw, Georgia, United States
$60k-$65k/yr HybridFull Time
5+ YOE5+ years IT support experience, expertise with Windows Server/Desktop, Active Directory, Exchange/Office365, VPN and network appliances; strong troubleshooting and customer service skills.
Microsoft Windows Server, Active Directory, DHCP, DNS, RDP, Microsoft Windows, Microsoft Exchange, Office365, Microsoft Office, VPN, Cisco, SonicWall, WatchGuard, Meraki
1mo
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Technical Support Analyst I
Atlanta, Georgia, United States
OnsiteFull Time
Provide technical support, install/configure hardware and software, troubleshoot recurring faults, support onboarding; CompTIA/Microsoft certifications a plus; up to 10% travel.
1mo
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Technical Support Associate
Grand Rapids or Wauwatosa or Atlanta or Plano or Salt Lake City
$65k-$80k/yr OnsiteFull Time
1+ YOEAssociate degree in Engineering/IT preferred (Bachelor\u0002s preferred); 1\u00023 years technical support or data analysis experience; strong Microsoft Excel skills; familiarity with ERP (SAP, Oracle), Jira, Power BI, and Tableau; analytical and communication skills.
SAP, Oracle, Jira, ERP, Microsoft Excel, Power BI, Tableau
1mo
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Technical Support Engineer
Atlanta, Georgia, United States
$85k-$100k/yr HybridContract
3+ YOE3+ years technical support/engineering experience, bachelor’s in CS/IT or equivalent, hands-on network/security product experience (firewalls, VPNs, endpoint), protocol troubleshooting, customer communication, mentoring, scripting (Python/Bash) a plus; CCNA/CISSP/CEH desirable.
CrowdStrike, SentinelOne, Palo Alto, Cisco, Fortinet, tcpdump, HTTP Archive (HAR), Python, Bash
2d
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Technical Support Team Lead
Atlanta, Georgia, United States
HybridFull Time
3+ YOE3+ years application support lead/manager experience, people management, ITIL problem and incident management, SLA/OLA delivery, strong communication and customer-service skills.
Zendesk, JIRA
1mo
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Technical Support Representative
Buford or Greenwood or Greenville
OnsiteFull Time
5+ YOE5+ years appliance repair/technical service experience, strong knowledge of gas/electrical/refrigeration systems, ability to diagnose complex issues, read schematics, excellent communication, and Microsoft Outlook/Office proficiency.
Microsoft Outlook, Microsoft Office
1mo
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Senior Technical Support Specialist
Atlanta, Georgia, United States
OnsiteFull Time
3+ YOE3+ years technical support or sysadmin experience in networking/security, Bachelor’s in CS/SE preferred, strong OS (Windows/OSX/Unix/Linux) and networking (TCP/IP, routing, L2/L3) knowledge, firewall/IDS/IPS/VPN experience, troubleshooting skills, KCS and AI tools exposure, ability to work onsite 4 days/week and participate in on-call rotation.
FortiGate, Windows, OSX, Unix/Linux, IDS/IPS, VPN, KCS, AI tools
2mo
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Technical Customer Support Manager
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yr HybridFull Time
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
REST APIs, SQL, Jira, Zendesk, logging tools, documentation tools
1mo
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Technical Support Engineer - Level 4
United States or Florida or Orlando or Dallas or Houston or Austin or Chicago or Atlanta
RemoteFull Time
7+ YOE7+ years technical support experience with IBM Power/IBM i platforms, hardware installations, system migrations, SAN/replication, VIOS, PowerHA, HMC, LPAR tasks, MS Office proficiency, strong troubleshooting and communication skills.
IBM i, IBM Power, VTL, VIOS, PowerHA, FSFC, FSR, HMC, FSP, LPAR, SAN, SQL, Microsoft Office