155 technical support jobs at 108 companies in Cambridge, MN
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Director, Technical Support
Minneapolis, Minnesota, United States
$125k-$135k/yrHybridFull Time
Hoxhunt: AI-driven human risk management and cybersecurity training platform.
5+ YOE3+ Mgmt3–5 years leading technical/customer support, 5+ years in B2B SaaS support, strong communication, stakeholder management, escalation ownership, and technical familiarity with APIs/SSO/email infrastructure.
Boston ScientificNYSE: BSX: Developer and manufacturer of innovative medical devices and therapies.
Associates degree or technical training required, fluent English, strong computer literacy and technical aptitude, ability to analyze and resolve customer issues, flexible to work within call center hours; 1+ years technical support preferred.
Global Service Management System (GSMS), Salesforce, ServiceMax, Siebel, SAP Service Module
GracoNYSE: GGG: Manufactures industrial fluid handling and spray finishing equipment.
3+ YOEAssociate technical degree or equivalent, 3+ years technical support/service experience, electronics and PLC knowledge, strong customer service and communication skills, ability to troubleshoot and document product issues.
Danfoss: Engineers energy-efficient solutions for refrigeration, heating, and hydraulics.
2+ YOEAssociate or Bachelor in a technical field, 2+ years technical/hydraulics experience, ability to read engineering drawings, US work authorization, strong communication and computer skills.
Salesforce OneCRM, SAP, Teamcenter, Microsoft Excel
Boston ScientificNYSE: BSX: Developing and manufacturing innovative medical devices for less-invasive treatments.
Associates degree or technical training required; fluent English; strong computer literacy and technical aptitude; ability to exercise independent judgment and work flexible call-center hours.
Global Service Management System (GSMS), Salesforce, ServiceMax, Siebel, SAP Service Module
BBQ HoldingsToronto Stock Exchange: MTY: Operates and franchises a diverse portfolio of casual dining restaurants.
5+ YOE5+ years supporting end users and projects; expert Windows desktop knowledge; experience with imaging, Active Directory, Microsoft 365, Intune, patch and antivirus management, ticketing systems, and Apple device deployment.
Microsoft Windows, Microsoft 365, Active Directory, DNS, DHCP, VPN, Anti Virus, Microsoft Office, Electronic Mail (Email), SolarWinds WHD, ServiceNow, Cherwell, ManageEngine, Microsoft WSUS, Shavlik, BigFix, Microsoft Intune, JAMF Pro, Marimba, SCCM, Cisco, MacOS, iOS
Spectrum Safety Solutions: Manufacturer of industrial fire detection and suppression systems.
5+ YOEFive+ years in hands-on technical support or field engineering for fire/gas detection, instrumentation, or safety systems; strong electronics, networking, PLC, and hazardous area knowledge.
Starkey: Designs and manufactures advanced hearing aid technology.
1+ YOEExperience with Windows/iOS/Android, 1+ year in customer service or technical support, excellent communication and problem-solving, bachelor's degree preferred (2-4 years experience), high computer literacy.
Windows, iOS, Android, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
2+ YOE2+ years relevant instrumentation and customer-facing experience; associate degree or equivalent; ability to perform advanced remote diagnostics, troubleshooting, documentation, and case/work order management.
AbbottNYSE: ABT: Provides medical devices, diagnostics, and science-based nutritional products.
2+ YOEAssociate degree or equivalent, minimum 2 years relevant instrumentation experience in a Cath Lab environment, 2 years interfacing with customers, advanced remote troubleshooting, ServiceMax experience, knowledge of FDA/ISO compliance.
Electric Machinery CompanyB3: WEGE3: Design and manufacture of custom large electric motors and generators.
BS in engineering, strong customer communication and project management, ability to analyze field data, create service reports, coordinate inspections, and work with SAP and Microsoft Office.
SAP, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
Forgent: Specialized provider of critical power infrastructure and transformer solutions.
8+ YOE8+ years leadership in technical support/service operations for industrial equipment; bachelor\u0002s required; experience building centralized support organizations, warranty governance, and CRM/service platform implementation (Salesforce preferred).
Assembly & Technical Support Technician - Day Shift
Chisago City, Minnesota, United States
$24-$26/yrOnsiteFull Time
Kendall Howard: Manufacturer of IT server racks and technical furniture.
High school diploma; mechanical aptitude; basic computer and Microsoft Office proficiency; troubleshooting, documentation, and communication skills; manufacturing or technical support experience preferred.
Rhythm Express: Provides remote cardiac monitoring and diagnostic telemetry services.
Answer inbound calls and emails, troubleshoot device and portal issues, capture case details, escalate as needed, and collaborate with field and Tier II teams; strong communication and customer-service mindset.
Wipaire: Manufacturer of aircraft floats and aviation modification services.
2+ YOE2+ years relevant experience preferred, trade/technical degree or equivalent, experience with general aviation parts, A&P license preferred, moderate computer skills and Microsoft Office proficiency, strong customer service and communication skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Internet
Scientific and Technical Support Services Director
St. Paul, Minnesota, United States
$135k-$219k/yrHybridFull Time
Metropolitan Council: Provides regional planning and public infrastructure for the Twin Cities.
7+ YOE5+ MgmtProvide leadership for process engineering, laboratory services, R&D, air quality and QA; manage budgets and technical staff; minimum 5 years management and multi-disciplinary technical experience.
WiproNYSE: WIT: Global technology services and consulting for digital transformation.
8+ YOE8-10 years experience in transformation engineering; analyze client technology environments, create low-level design inputs, assess integrations, and support troubleshooting; strong technical and communication skills.