54 technical support jobs at 30 companies in Council Bluffs, IA
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Administrative & Technical Support
Omaha, Nebraska, United States
OnsiteFull Time
Advent Services: Provides engineering and IT services to federal government agencies.
2+ YOEBachelor's or master's degree in business administration or related field, 2+ years administrative support experience, strong communication skills, Microsoft Office 365 proficiency, and knowledge of military procedures.
Microsoft Office 365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft SharePoint, Zoom, Adobe Acrobat
Orion Advisor Solutions: Provides integrated software and investment solutions for financial advisors.
2+ YOEBachelor's preferred; minimum 2 years technical support or fintech/client service experience; experience with troubleshooting, DocuSign and Salesforce preferred; strong communication and problem-solving skills.
DocuSign, Salesforce, Microsoft Office, Orion Software, Operating Systems (OS)
ACI WorldwideNASDAQ: ACIW: Powering the world's real-time electronic payments ecosystem.
5+ YOE5+ years technical support/product operations experience in payments or fintech; proficiency with SQL, APIs, SFTP, log review, Jira/CRM; strong communication and incident/problem management skills.
SQL, REST, SOAP, JSON, XML, SFTP, Jira, Salesforce, ServiceNow, Zendesk, Microsoft Teams
Great Plains Communications: Provides fiber internet, voice, and video services in the Midwest.
2+ YOEHigh school diploma or equivalent plus technical training; 2 years of experience with Internet systems and IP networks, multifaceted networks, and 6+ months in customer service.
PCs, servers, IP networks, modems, routers, bridges, firewalls, wireless APs
SierTeK: Provides IT, engineering, and program management to government agencies.
2+ YOEBachelor's or master's degree in administration, business administration, public administration, or related field; 2+ years of administrative experience; strong communication and organizational skills; proficiency with Microsoft Office 365 tools.
Microsoft Office 365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft SharePoint, Zoom, Adobe Acrobat, Information Management/Information Technology (IM/IT), Human Patient Simulation (HPS), NIOSH
Alaka'ina Foundation Family of Companies: Provides technical solutions and mission support to federal agencies.
2+ YOEBachelor's degree,2+ years administrative experience,proficiency with Microsoft Office 365 suite,US citizenship,Tier 1 background check ability,lift up to 51 lbs,NDA required.
Microsoft Office 365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft SharePoint, Zoom, Adobe Acrobat
Nebraska Medicine: Operates hospitals and clinics providing medical care and research.
2+ YOEMinimum 2 years IT experience, high school or equivalent, bachelor\u0002s degree (or equivalent experience), Tier 2 endpoint troubleshooting, ability to prioritize and resolve enterprise issues; Active Directory experience preferred.
University of Nebraska Foundation: Secures and manages philanthropic gifts for the University of Nebraska.
1+ YOE1 year in a customer service role; Associate degree or equivalent; strong communication; adaptable; able to document and collaborate with stakeholders.
Ticketing system, Microsoft Windows, Knowledge base
Great Plains Communications: Provides fiber-driven internet, voice, and managed communication solutions.
2+ YOEHigh school diploma or equivalent, two years of experience with internet computing systems and IP networks, multi-faceted voice/video/data network experience, and six months of customer service experience.
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage technology.
3+ YOE3+ years in customer-facing technical support or 1+ year with a bachelor’s degree; SaaS familiarity; strong troubleshooting; Windows, Office, Adobe; Splunk or log analysis; multitasking; team oriented.
Adobe Acrobat, Microsoft Office, Windows, Splunk, Network Troubleshooting Tools
Intercontinental ExchangeNYSE: ICE: Operates global financial exchanges, clearing houses, and mortgage platforms.
Provide technical support for ICE Mortgage Technology products, resolve and document client issues, use CRM and knowledge base, strong communication and problem-solving skills; underwriting experience preferred.
Peraton: Provides advanced technology and mission support for government agencies.
0+ YOEBachelor's degree and 0 years, associate degree and 2 years, or high school diploma and 4 years; IT hardware/software support experience, U.S. citizenship, and ability to obtain DHS EOD clearance.
Cisco, Microsoft, VoIP, Electronic Time and Attendance System (eTAS), COTS, GOTS, Cat6
Peraton: National security and mission-critical government technology services provider.
0+ YOEBachelor's degree with no experience, associate degree with 2 years, or high school diploma with 4 years; end-user IT support experience, U.S. citizenship, and ability to obtain DHS EOD clearance required.
Cisco switches, Voice over Internet Protocol (VoIP), Electronic Time and Attendance System (eTAS), COTS, GOTS, Web, VTC, Cat6
PalfingerVienna Stock Exchange: PAL: Global manufacturer of hydraulic cranes and heavy lifting solutions.
3+ YOEHigh school diploma required; 3–5 years of technical customer service experience, hydraulic, electrical, and mechanical expertise, schematic interpretation, Microsoft Office, CRM support, and North American travel required.
H&R Block: A tax services providing tax preparation and seasonal field support to a nationwide office network.
Field-based role supporting seasonal office setup and readiness; requires basic technical skills for PC hardware setup/troubleshooting, ability to lift ~55 lbs, reliable transportation, strong communication and organization skills, and Microsoft Outlook/Teams proficiency.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Shenandoah Community School District: Provides public K-12 education and extracurricular activities in Iowa.
Provide technical assistance for computer systems, hardware, and software; train users; perform basic device repairs and inventory data entry; report to IT Director.
H&R Block: A tax services providing seasonal and year-round tax preparation and related financial services.
Field-based role supporting seasonal office setup and readiness; requires ability to lift 55+ lbs, basic PC hardware and office-technology troubleshooting, reliable transportation, and proficiency with Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting seasonal office setup, basic hardware installation/troubleshooting, custodial and light maintenance, inventory tracking, and delivery between offices; ability to lift 55+ lbs and work a flexible schedule.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Heritage Communities: Operator of senior living, assisted living, and memory care communities.
2+ YOE1+ Mgmt2+ years dementia care experience, CPR/BLS, valid driver\u0002s license, ability to lift up to 50lbs, strong communication and technical skills; Montessori certification preferred; 1+ year management experience preferred.
Radio Engineering Industries: Designs and manufactures electronics for the transportation industry.
1+ YOEHigh school diploma or GED, 1+ year IT help-desk or related customer service experience, technical aptitude with electronics and computer hardware/software, Microsoft Office familiarity, strong problem-solving and communication skills.