154 technical support director jobs at 135 companies in United States
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Director, Technical Support
Minneapolis, Minnesota, United States
$125k-$135k/yr HybridFull Time
5+ YOE3+ Mgmt3–5 years leading technical/customer support, 5+ years in B2B SaaS support, strong communication, stakeholder management, escalation ownership, and technical familiarity with APIs/SSO/email infrastructure.
6d
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Technical Director
Auburn or Auburn or Washington
$38/hr OnsitePart Time
Technical director position supporting productions and technical activities at Auburn Mountainview High School; see attached job description for detailed qualifications.
1mo
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Director, Technical Support
United States
RemoteFull Time
10+ YOE3+ Mgmt10+ years technical experience,3+ years managing technical teams,knowledge of process improvement,project management,SQL/APIs troubleshooting,and implementing AI;strong communication and analytical skills.
APIs, SQL, Salesforce Service Cloud, PEGA, Microsoft Windows, Microsoft Office
1mo
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Director of Technical Support
Fairmont, Minnesota, United States
$140k-$180k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's preferred, 5+ years leadership in technical/field service, experience with industrial equipment and controls, ERP/CRM use, Microsoft Word/Excel, valid driver's license, ~20% travel.
Microsoft Word, Microsoft Excel, ERP, CRM, HubSpot, Syteline, PLC
1mo
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
1w
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Senior Director Customer Technical Support, Americas
Westbrook or United States or Canada or South America or Europe or Asia
$225k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent; 10+ years leading customer or technical support operations across multiple sites; technical support expertise, budget ownership, executive collaboration, analytics, change leadership, and people development.
AI, Lean, Six Sigma
1mo
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Sr. Director, Technical Customer Support
Exton, Pennsylvania, United States
HybridFull Time
12+ YOE10+ MgmtMinimum 12 years in pharmaceutical or medical device industries, bachelor’s in science/engineering required (MBA preferred), 10+ years people management, customer-facing experience, global leadership, strategic and operational execution.
1mo
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Director, Forward Deployed Engineering & Technical Support
United States
$200k-$300k/yr RemoteFull Time
10+ YOE4+ Mgmt10+ years in technical customer-facing roles with 4+ years leading teams; deep GPU/AI infra knowledge; hands-on coding with Python, Docker/Kubernetes; experience building tiered support and FDE functions; strong communication.
Python, Docker, Kubernetes, Zendesk, HubSpot, Linear, Notion, Claude, Gemini, GPT
1mo
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Technical Director
Columbus, Ohio, United States
OnsiteFull Time
10+ YOE5+ Mgmt10+ years chemical industry experience with hands-on formulation/polymer chemistry, 5+ years managerial experience, bachelor\u0002s in chemistry/chemical engineering required; strong leadership, sales support, scale-up, and regulatory knowledge.
LIMS (Laboratory Information Management System), statistical process control, design of experiments
1w
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Director, Technical Experience
United States
RemoteFull Time
12+ YOE5+ MgmtBachelor's degree or equivalent experience, 12+ years of related experience, and 5+ years managing technical teams. Requires technical support leadership, SaaS experience, strategic execution, and executive communication skills.
3w
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Technical Account Director
Spartanburg or Irving or Shreveport or Oak Brook or Long Island or Cranberry Township
$135k-$145k/yr HybridFull Time
10+ YOE5+ MgmtRequires 10+ years in technical account management or related customer-facing technology functions, 5+ years leading teams, enterprise support experience, operating-model expertise, executive communication, and technical business judgment.
Microsoft Teams
3mo
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Deputy Program Director, Technical Support
Saint Louis, Missouri, United States
OnsiteFull Time
10+ YOEBachelor’s degree in engineering; 10+ years experience; security clearance as contract dictates; Master’s degree and PE certification preferred.
Microsoft Office
1w
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Technical Director - Drama
Sunbury, Ohio, United States
OnsiteContract
Designs and builds theater props and special effects, coordinates stage layouts, orders supplies, follows safety procedures, works with students under teacher direction, and supports theater promotions and performances.
6d
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Director of Support
Phoenix or United States
OnsiteFull Time
7+ YOE7+ Mgmt7+ years leading technical or customer support in B2B SaaS, including managers and teams of 20+; hands-on Zendesk administration and Explore reporting; support metrics, AI workflow, escalation, and customer communication experience.
Zendesk, Zendesk Explore, Swift CX, Jira, Linear, Lattice, Sigma
1mo
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Director, Technical Support Engineering ( HR AI Platform Startup)
Santa Clara, California, United States
HybridFull Time
10+ YOE5+ Mgmt10+ years enterprise SaaS experience, 5+ years people leadership; proven enterprise implementations; strong APIs/integrations, SQL/JSON/XML, Python; HR Tech (ATS/HRIS) experience and executive stakeholder management.
APIs, ATS, HRIS, SQL, JSON, XML, Python
1mo
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Director, Technical Support Engineering ( HR AI Platform Startup)
Santa Clara, California, United States
HybridFull Time
10+ YOE5+ Mgmt10+ years in enterprise SaaS or implementations, 5+ years leadership, experience with APIs, integrations, SQL/JSON/XML and scripting (Python); strong stakeholder and executive communication.
APIs, SQL, JSON, XML, Python
3mo
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Director, Global Technical Accounting Transaction Support
Morristown, New Jersey, United States
$161k-$233k/yr OnsiteFull Time
7+ YOEBachelor's in Accounting; 7-10 years experience; CPA; US GAAP & IFRS knowledge; management experience.
CPA Certification, US GAAP, IFRS
2mo
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Director, Application Support
United States
$156k-$195k/yr RemoteFull Time
10+ YOE5+ MgmtSenior leader with 10+ years in B2B application/technical support, 5+ years managing managers; experience with incident management, ServiceNow/Jira/Confluence, cloud/API architectures, metrics/ dashboards, and executive communication.
C#, SQL Server, IIS, ServiceNow, Alkami Support Hub, Jira, Confluence
2mo
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(Remote) Director, Support Services
Rhode Island or Pennsylvania or Virginia or Saskatchewan or Ontario or Georgia or Florida or Massachusetts or North Carolina or Manitoba or United States or Canada
$100k-$120k/yr RemoteFull Time
8+ YOE3+ Mgmt8+ years progressive leadership in client/technical support, healthcare technology support experience, deep knowledge of EMR/EHR and HIPAA, experience with KPIs, budgets and workforce planning, comfort with AI/automation, valid passport and ability to travel ~20%.
EMR, EHR, Microsoft Dynamics 365 CRM
2mo
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(Remote) Director, Support Services
Rhode Island or Pennsylvania or Virginia or Georgia or Florida or Massachusetts or North Carolina or Saskatchewan or Ontario or Manitoba
$100k-$120k/yr RemoteFull Time
8+ YOE8+ years leading client/technical support in healthcare technology; experience with EMR/EHR and practice management; strong operational, analytical, financial, and people leadership; ability to travel ~20% and hold valid passport.
Harris CareTracker, EMR/EHR, Microsoft Dynamics 365 CRM
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