Downers Grove • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Downers Grove • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Downers Grove • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Downers Grove • 50 milesRemote · Hybrid · Onsite · Field · All Environments
431 technical support jobs at 286 companies in Downers Grove, IL
1w
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Technical Support
Gary, Indiana, United States
OnsiteFull Time
Provides workstation support, technical issue resolution, network and operating system assistance, system administration, user training, and customer service for end users.
Local Area Network (LAN), Wide Area Network (WAN), Microsoft Operating Systems, Microsoft Server Operating System, UNIX, Microsoft SharePoint, File Transfer Protocol (FTP), Web Browsers, Email
1d
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Technical Support Specialist
Boston or Nashville or Raleigh or Costa Mesa or Dallas or Chicago
$68k-$102k/yr HybridFull Time
2+ YOEBachelor's degree in electronics, mechanical engineering, or related technical field; 2+ years in eMobility or EV charging support; 3–5 years relevant technical support experience; MS Office and Zendesk experience.
Microsoft Office Suite, Zendesk, Wi-Fi
1mo
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Technical Support Engineer
Tonawanda or Burr Ridge
$90k-$132k/yr OnsiteFull Time
4+ YOEBachelor's degree in Engineering or 4+ years technical experience; hands-on plant operations/maintenance experience; strong troubleshooting, communication, and project skills; experience with EAM systems; up to 30% travel and occasional after-hours support.
Enterprise Asset Management (EAM)
1mo
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Field Technical Support Engineer
Chicago, Illinois, United States
FieldFull Time
5+ YOEBachelor’s in a technical field, 5+ years in international B2B and 3+ years in technical support, PLC/automation experience, Linux familiarity, strong communication and documentation skills.
PLC, Linux, DevOps
1w
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Level 1-3 Technical Support
Chicago or Illinois
$50k-$52k/yr HybridFull Time
2+ YOE2+ years technical support experience, Microsoft Windows and networking knowledge, database troubleshooting, SQL Server 2022/SAP/Sybase experience, strong communication and problem-solving, customer training experience.
Booklog, Microsoft Windows, SQL Server 2022, SAP, Sybase
4d
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Technical Support Engineer II
Chicago, Illinois, United States
$81k-$101k/yr HybridFull Time
3+ YOERequires 3–5 years in technical support engineering, 3+ years with MySQL, Regex, and SaaS web applications, Claude proficiency, and a science or engineering bachelor's degree.
MySQL, Regular Expressions (Regex), SaaS Web Applications, HTTP, SFTP, Claude, Claude Code, Google Gemini, Notebook LM, Zendesk, Jira, Confluence, Sumo Logic, Looker, Java
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Supervisor, Technical Support
Columbia or Sandwich
OnsiteFull Time
5+ YOERequires 5+ years of IT support experience, team leadership, multi-location support, client hardware knowledge, enterprise platform expertise, troubleshooting, communication, and customer service skills.
Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, Microsoft SharePoint, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Entra ID, Active Directory
22h
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Lead Technical Support Engineer
Broomfield or Chicago or Peoria or Irving
$128k-$193k/yr OnsiteFull Time
Requires a college degree, technical certification, or equivalent experience; application support, problem management, ITSM, and Azure DevOps experience preferred. eCommerce and HCL Commerce experience are advantageous.
Azure DevOps, HCL Commerce
1d
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Lead Technical Support Engineer
Chicago or Peoria or Westminster or Irving
$128k-$193k/yr OnsiteFull Time
Requires a college degree, technical certification, or equivalent experience; application support, problem management, ITSM, and Azure DevOps experience preferred. eCommerce and HCL Commerce experience are valued.
Azure DevOps, HCL Commerce
22h
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Technical Support Specialist Senior
Chicago, Illinois, United States
$65k-$93k/yr OnsiteFull Time
3+ YOERequires a two-year college course or equivalent education and experience, 3+ years in IT consulting, project management, training, technical support, or user service, plus advanced troubleshooting and leadership experience.
Adobe Creative Cloud Suite, Box Collaborative Storage, Linux Operating System, Mac OS X Operating System, Microsoft Exchange, Microsoft Lync, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft SharePoint, Windows Operating System, FERPA, FISMA, HIPAA, HITECH
1mo
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Technical Support Engineer (Integrations)
Los Angeles or Chicago or Austin
$60k-$90k/yr HybridFull Time
2+ YOE2+ years in technical support or IT, strong troubleshooting and communication skills, experience with integrations/APIs, ability to work in-office 3 days/week (Tue-Thu), high emotional intelligence and critical thinking.
Postman, Zendesk, Salesforce, JIRA, SQL, OAuth, SAML, SSO, SFTP, REST APIs, Postman, Super, Slack, session replay
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Senior Technical Support Specialist
Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney
HybridFull Time
3+ YOEBachelor's degree or equivalent experience, 3–6 years supporting technical products, Japanese and English fluency, customer issue troubleshooting, case management tools, programming knowledge, and strong communication skills.
Salesforce, Zendesk, Ruby, Java, C++, JavaScript, Snowflake, MongoDB, Android, iOS, HTML, CSS, Liquid, SQL
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
4w
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Heavy Equipment Technical Support
Lisle, Illinois, United States
$60k-$80k/yr OnsiteFull Time
5+ YOE5+ years heavy equipment technician experience, technical school certificate or equivalent, John Deere Capstone preferred, strong diagnostic and troubleshooting skills, computer and Microsoft Office proficiency, flexible availability.
Microsoft Office
1mo
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Refrigeration Technical Support
Vernon Hills, Illinois, United States
$65k-$75k/yr OnsiteFull Time
EPA refrigerant Type I & II certification, AC/Refrigeration certificate or equivalent experience, Windows and Microsoft Excel proficiency, CRM/SMS experience, strong communication; willingness to work >40 hrs and provide on-call support.
Windows, Microsoft Excel, CRM, SMS
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National Technical Support
Chicago, Illinois, United States
$90k-$95k/yr RemoteFull Time
1+ YOEBS in engineering or information management, minimum 1 year engineering/field-service experience with medical devices, experience with linear accelerators/RF systems and networks, use of test equipment, strong troubleshooting and communication skills.
oscilloscope, multimeter, computer networks
1mo
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Refrigeration Technical Support
Vernon Hills, Illinois, United States
$65k-$75k/yr OnsiteFull Time
Requires EPA refrigerant usage Type I & II, 2-year AC/Refrigeration education or equivalent experience, Windows and Microsoft Excel proficiency, CRM/SMS familiarity, strong communication, willingness to work >40 hours and scheduled 24x7 on-call support.
Windows, Microsoft Office, Microsoft Excel, CRM, SMS
1w
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IT Technical Support Specialist, Senior
Chicago or McCook
$73k-$88k/yr OnsiteFull Time
5+ YOEAssociate's degree in computer science and 5+ years of technical support experience required; bachelor's preferred. Requires Windows, Microsoft Office 365, Active Directory, VPN, endpoint management, documentation, communication, and troubleshooting skills.
Windows 11, Microsoft Office 365, Active Directory, Cisco VPN, SQL Server
1w
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Manager II, Technical Support Engineer
New York City or Chicago
$146k-$300k/yr HybridFull Time
5+ YOE2+ MgmtRequires 2+ years managing client-focused technical teams, 5+ years in support, solution, or partner engineering, AdTech/MarTech/eCommerce experience, scripting, SQL, data analysis, API integration, debugging, and strong communication.
Python, SQL, Presto, Spark, Tableau, Superset, Postman, Bruno, Kibana, GitHub, Sourcegraph, Airflow, MCPs
1mo
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Technical Support Engineer - Level 4
United States or Florida or Orlando or Dallas or Houston or Austin or Chicago or Atlanta
RemoteFull Time
7+ YOE7+ years technical support experience with IBM Power/IBM i platforms, hardware installations, system migrations, SAN/replication, VIOS, PowerHA, HMC, LPAR tasks, MS Office proficiency, strong troubleshooting and communication skills.
IBM i, IBM Power, VTL, VIOS, PowerHA, FSFC, FSR, HMC, FSP, LPAR, SAN, SQL, Microsoft Office