61 technical support jobs at 39 companies in Edgewood, NM
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Technical Support Specialist
Albuquerque, New Mexico, United States
OnsiteFull Time
Lovelace Biomedical Research Institute: Conducts preclinical research and testing for medical drug development.
Provide end-user technical support, configure and maintain PCs, printers, mobile devices; document tickets and procedures; knowledge of Windows, Microsoft Office, iOS, Exchange, Active Directory; A+ desirable.
Windows 7, Windows XP, Microsoft Office, iOS, Exchange, Active Directory, iPhone, iPad
New Mexico Mutual: Provides workers' compensation insurance and workplace safety solutions.
3+ YOEAssociate's degree in CS/IS, 3+ years IT support experience, knowledge of Windows, Linux, Active Directory, Microsoft Office; A+, Network+, MCITP/MCTS preferred; strong communication and problem-solving skills.
Microsoft Windows, Microsoft Office, Active Directory, Linux
Virtual Location - Arizona or Virtual Location - Illinois or Virtual Location - Kansas or Virtual Location - Texas or Virtual Location - New Mexico or Virtual Location - Colorado or Virtual Location-Pennsylvania or Virtual Location - Oklahoma or Virtual Location - Florida
$17-$27/hrRemoteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
2+ YOE2+ years customer service experience, fluent Spanish and English, proficiency with Microsoft Office, ability to troubleshoot technical issues and document customer interactions.
Central New Mexico Community College: Provides affordable higher education and technical workforce training programs.
1+ YOE1 year related experience with operation/maintenance of audio-visual and computer systems; Associates or HS+post-secondary coursework; customer service experience; familiarity with ITSM/ITIL and remote support.
Southwest Care Center: Non-profit healthcare provider offering primary and specialized medical services.
1+ YOEMinimum 1 year hands-on hardware troubleshooting; healthcare IT experience preferred; degree in Information Systems or related field required or equivalent work experience; valid driver’s license; A+, MCSE/MCSA/MCS Azure highly desired.
Hardware Troubleshooting, Windows desktop, Networking basics, PC maintenance, IT Support
University of New Mexico: Provides higher education and research as New Mexi's flagship university.
0.5+ YOEBachelor's degree or equivalent experience and at least 6 months of related technical support/systems analysis experience; ability to install, maintain, and troubleshoot hardware/software, train users, and analyze needs.
University of New Mexico: Public research university offering academic degrees and healthcare services.
1+ YOEEnrolled UNM student (half-time), technical troubleshooting and imaging experience, leadership and supervisory ability, AV and classroom technology support, strong customer service and communication skills.
Auria: Engineering and software solutions for space and defense missions.
15+ YOEU.S. citizen with active Top Secret clearance (ability to obtain SCI/SAP); Bachelor's in a technical field; 15+ years leading systems engineering/architecture/integration for complex DoD or federal programs; 10+ years supporting space/ground systems; INCOSE certification preferred; experience with MBSE, cloud, and hybrid architectures.
Model-Based Systems Engineering (MBSE), Kubernetes, AWS, Azure, GovCloud, Infrastructure as Code (IaC), CI/CD, DevSecOps
IT Solutions Consulting: A national managed services provider delivering comprehensive technology solutions.
1+ YOEPost-secondary diploma or bachelor’s in CS/IT or 1-5 years technical support; certifications (Microsoft, Citrix, Sophos, Cisco, CompTIA); experience with VMware, MS Windows Server, RMM/PSA, Datto BDR, VEAM; strong communication and scripting with RMM.
VMware, MS Windows Server, RMM, PSA, Datto BDR, VEAM, ConnectWise, Automate, Datto
University of New Mexico: Public research university offering higher education and healthcare services.
0.5+ YOEBachelor's degree (or equivalent experience), at least 6 months related IT experience, support for Windows and macOS, endpoint and AV/meeting technologies, strong customer service and adherence to security/privacy practices.
Path Forward IT: Provides managed IT services and support for healthcare organizations.
Provide phone and onsite technical support, document tickets and time in ticketing system/IT Glue, meet SLAs and billable hours, troubleshoot Windows/AD/VMware/Hyper-V and basic networking, travel 50-75%, lift up to 25 lbs.
IT Glue, Ticketing Software, Remote Support Tools, Active Directory, VMware, Hyper-V, Microsoft Windows, ping, nslookup, traceroute, HRIS
H&R Block: A tax preparation that operates a seasonal network of retail tax offices and supports clients with financial services.
Provides hands-on operational, technical, and logistical support for seasonal tax offices; performs office setup, basic building maintenance, PC hardware installation/troubleshooting, inventory management, deliveries, and documents incidents.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting setup, maintenance, and technical readiness of seasonal tax offices; must lift up to 55 lbs, have basic hardware troubleshooting skills, reliable transportation, and strong communication.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R Block: A tax preparation and financial services providing seasonal office-based tax support and operations.
Provide hands-on operational, technical, and logistical support for seasonal tax offices; set up/close offices, perform minor maintenance, install and troubleshoot PC hardware, lift up to 55 lbs, maintain inventory, and travel between sites.
Microsoft Outlook, Microsoft Teams, Microsoft Office
New Mexico Children, Youth and Families Department: Provides child protective, juvenile justice, and family support services.
0.5+ YOEHigh school diploma or equivalent and 6 months technical support experience; valid driver’s license; ability to manage mobile devices, Intune, Smarsh, and provide end-user support.
Smarsh, Microsoft Intune, Microsoft 365, Teams, Outlook, ABM
HoneywellNASDAQ: HON: Manufactures aerospace products, building technologies, and industrial control systems.
1+ YOE1+ years field service support experience, strong organization, proficiency with service management and systems, knowledge of field operations, and ability to collaborate with technical teams.
SMS, Titan, Microsoft SharePoint, SAP, PeopleSoft, eCharge
Senior IT Support Technician - Information Technology
Albuquerque, New Mexico, United States
$27-$41/hrOnsiteFull Time
New Mexico Department of Justice: State government agency providing legal services and public oversight.
2+ YOEHigh school diploma or equivalent and 2 years technical support experience; Microsoft 365 administration experience; valid driver's license and Defensive Driving Course within 6 months; ability to lift 50 lbs; strong problem-solving and customer service skills.
Microsoft 365, Outlook, Teams, SharePoint, Visual/Video Display terminal (VDT)
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
2+ MgmtBachelor's degree (or equivalent) and 2+ years leading/supervising a technical team; experience in customer/field service, CRM, process analysis, RMA handling, and personnel development.