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277 technical support engineer jobs at 160 companies in Berkeley, CA

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Senior Technical Support Engineer
San Carlos, California, United States
$126k-$182k/yr OnsiteFull Time
Nautilus Biotechnology
Nautilus BiotechnologyNASDAQ: NAUT: Develops a single-molecule protein analysis platform for research.
5+ YOEBachelor's in a life-science/engineering field,5+ years technical support experience in biotech or instrumentation,expertise with lab instruments,issue-triage,quality/complaint handling,strong communication and problem-solving.
Jira, Microsoft Excel, Python
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1mo
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Technical Support Engineer
Palo Alto, California, United States
$80k-$90k/yr FieldFull Time
Sciton
Sciton: A Silicon Valley producing laser and energy technologies for aesthetic and medical applications.
5+ YOEAssociate degree in electronics or related field, 5+ years field service/technical support experience with electromechanical systems, knowledge of laser/optical systems, calibration, schematics interpretation, strong troubleshooting and customer skills, willingness to travel.
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2w
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Technical Support Engineer, Thermal & HVAC
San Jose, California, United States
$110k-$135k/yr OnsiteFull Time
Supermicro
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
5+ YOE5+ years technical support/field service experience with HVAC/liquid cooling or thermal solutions preferred; bachelor\u0002s in engineering or equivalent; strong troubleshooting, deployment, project management, communication skills; willing to travel up to 40%.
DCBBS
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2mo
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Technical Support Engineer
Atlanta or Independence or San Mateo
RemoteFull Time
Keyfactor
Keyfactor: Provides machine identity management and digital certificate automation solutions.
3+ YOEBachelor’s degree or equivalent; 3+ years as a technical support engineer in a customer-facing role; strong communication; log analysis; SQL; Linux; Windows Server.
SQL, Linux, Windows Server, Databases
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Sr. Technical Support Engineer
San Francisco or United States
$124k-$255k/yr RemoteFull Time
Pinterest
PinterestNYSE: PINS: Visual discovery engine for finding inspiration and creative ideas.
4+ YOE4+ years partner/solution/support engineering or integrations experience; API integration experience; comfortable leading partner calls; able to write/read complex scripts (Python or shell); bachelor’s degree or equivalent experience.
Pinterest API, SDKs, Python, shell scripting, AI
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Technical Support Engineer
San Francisco, California, United States
$120k-$139k/yr OnsiteFull Time
Merge
Merge: Unified API platform for connecting B2B software integrations.
2+ YOE2+ years in technical/support or solutions engineering; strong API/integration troubleshooting, log and scripting debugging, excellent verbal/written communication, customer-facing experience, and participation in on-call rotation.
APIs, Slack, Microsoft Teams, Merge Unified, Merge Agent Handler, Merge Gateway
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2mo
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Technical Support Engineer - Etch AMNA
Home / Mobile or Home / Mobile or Bay Area or Home / Mobile or Home / Mobile or Home / Mobile
$96k-$132k/yr HybridFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
4+ YOEProvide remote and on-site technical support for complex equipment issues; troubleshoot etch tech; collaborate with field service; travel up to 50%.
Microsoft Office, SAP, VSPI, ARK
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1d
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Technical Support Engineer
San Francisco, California, United States
OnsiteFull Time
Stripe
Stripe: Provides online payment processing and financial infrastructure for businesses.
2+ YOE2+ years B2B technical support or engineering experience; ability to debug and triage customer issues, write scripts using APIs, functional SQL knowledge, strong written/verbal communication, customer empathy.
TypeScript, Python, Ruby, SQL, Pylon, Zendesk, Front, Slack, APIs
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Technical Support Engineer 4
Fremont, California, United States
OnsiteFull Time
Mattson Technology
Mattson Technology: Designs and manufactures advanced semiconductor wafer processing equipment.
2+ YOEBachelor's in engineering or physical science, 2+ years systems engineering, hands-on lab troubleshooting (oscilloscope), experience with semiconductor plasma chambers preferred, strong communication and project management skills.
oscilloscope
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2mo
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Technical Support Engineer
Brisbane, California, United States
$72k-$85k/yr HybridFull Time
Avive
Avive: Sells connected automated external defibrillators and emergency medical software.
3+ YOE3-6 years in technical support; hardware+software experience; strong log analysis; troubleshoot across systems; phone-first support; ownership mindset.
Salesforce, NetSuite, Zendesk, Jira
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Technical Support Engineer
San Francisco or New York City or London or Sydney
$90k-$125k/yr OnsiteFull Time
Sigma Computing
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
SQL, Snowflake, Redshift, BigQuery, GCP, AWS, Python
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Technical Support Engineer
Zhubei City or Santa Clara or Canada or China or France or Germany or Italy or Japan or Korea or Taiwan
NT$7500k-NT$9500k/yr OnsiteFull Time
PDF Solutions
PDF SolutionsNASDAQ: PDFS: Data analytics and engineering solutions for semiconductor manufacturing.
Scripting (Bash/PowerShell/Python), basic SQL, LDAP, Linux (Ubuntu/RHEL/CentOS) and Windows Server/Desktop experience, VM management, debugging multithreaded apps; Spotfire/BI, AWS, Salesforce preferred; Bachelor's in CS/CE/EE or equivalent.
Bash, PowerShell, Python, SQL, LDAP, Ubuntu, RHEL, CentOS, Windows Server, Windows Desktop, Java, HTML, Groovy, Spotfire, AWS, Salesforce
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Technical Support Engineer
United Kingdom or Cork or Santa Clara
HybridFull Time
Cohesity
Cohesity: AI-powered data security and management software provider.
Experience in enterprise technical support for storage, networking, and virtualization; strong OS and debugging skills (tcpdump, strace, wireshark); knowledge of NFS/SMB and storage vendors; bachelor's degree in CS or related.
DataProtect, NetBackup Appliances, tcpdump, strace, wireshark, NFS, SMB (CIFS), VMware, Commvault, Symantec, DellEMC, NetApp
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1mo
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Technical Support Engineer
San Francisco or Seattle or New York City
$90k-$115k/yr HybridFull Time
Socure
Socure: Provide AI-driven identity verification and fraud prevention software.
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.
ChatGPT, Claude, Copilot, GitHub Copilot, Cursor, SQL, APIs, iOS, Android, LLM
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Technical Support Engineer
New York City or San Mateo
$48-$54/hr OnsiteFull Time
Verkada
Verkada: Sells integrated AI-powered cloud physical security hardware and software.
Troubleshoot Verkada platform (network, hardware, software, electrical), advise customers on installation/configuration, communicate complex technical issues, collaborate with Engineering/Product, and create knowledge base content. Bachelor’s required.
Verkada platform, Linux, Python
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Technical Support Engineer
San Francisco or Israel
$90k-$120k/yr RemoteFull Time
Coralogix
Coralogix: AI-powered observability and security data platform.
5+ YOE5+ years in technical customer-facing support, hands-on Cloud DevOps (AWS/Azure/GCP), observability tooling experience, BA/BSc in Computer Science or equivalent, strong English communication and customer-facing skills.
EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch, Azure, GCP, Kibana, Open-Search, Grafana, Datadog, Sumologic, NewRelic, AppDynamics, Dynatrace, Prometheus, Logz.io, SignalFX, Instana, Splunk, Honeycomb, Jaeger, ELK, Elastic-search, Logstash, Kubernetes, Docker, Regular Expressions, Lucene, PromQL, Python, Perl, Ruby
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2mo
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Senior Technical Support Engineer
Santa Clara, California, United States
$87k-$107k/yr HybridFull Time
Fortinet
FortinetNASDAQ: FTNT: Develops and sells cybersecurity software and network security appliances.
Senior-level technical support engineer with a BS in Engineering; strong networking and security knowledge; US citizenship and work authorization in the US without sponsorship.
TCP/IP, SSH, TLS, SSL, HTTP, HTTPS, VLAN, Routing, OSPF, BGP, Windows, Unix, Linux, Firewalls, IPS, Mail Security Gateways
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1mo
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Technical Support Engineer
San Francisco, California, United States
RemoteFull Time
Starburst
Starburst: Provides an open data lakehouse platform for multi-cloud analytics.
5+ YOE5+ years in tech support; 3+ years with Big Data, Docker, Kubernetes and cloud technologies; willing to travel up to ~25%.
Docker, Kubernetes, Hadoop, Data Lakes, Spark, AWS, Azure, GCP, LDAP, OAuth2.0, SSL/TLS, Linux, SQL, Java, Python, Bash
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Technical Support Engineer
San Francisco, California, United States
$100k-$120k/yr HybridFull Time
Sentry
Sentry: Developer platform for error tracking and performance monitoring.
4+ YOE4+ years in support/systems/software; mastery of Python/JavaScript/Java/Ruby; deep distributed-systems knowledge; LLM orchestration (RAG) familiarity; strong communication and debugging skills.
Python, JavaScript, Java, Ruby, React, GitHub, Discord, MCP (Model Context Protocol), CI/CD, Sentry, RAG
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Technical Support Engineer
Sunnyvale, California, United States
$100k-$140k/yr OnsiteFull Time
ThinkingAI
ThinkingAI: Enterprise platform for deploying autonomous AI agent teams.
3+ YOE3+ years supporting big data or enterprise SaaS platforms; proficiency in Java, Python or Shell scripting, SQL/MySQL, Linux; experience with Hadoop, Hive, Kafka, Redis; Mandarin fluency required.
Java, Python, Shell, Linux, MySQL, SQL, Hadoop, Hive, Kafka, Redis, Flink, Trino, Docker, Kubernetes, AWS, GCP, Azure, SDK
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