2w
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Senior Technical Support Engineer
Waltham, Massachusetts, United States
$61k-$76k/yr OnsiteFull Time
Expertise diagnosing and troubleshooting complex electro-mechanical robots and related software/hardware; proficiency with Linux and a high-level language (Python or C++); bachelor's in engineering/computer science; strong communication skills.
Linux, Python, C++
5d
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Technical Support Engineer II
Boston, Massachusetts, United States
$81k-$101k/yr HybridFull Time
3+ YOE3+ years technical support experience, MySQL and Regex proficiency, SaaS web application experience, BS in science/engineering, strong communication, and experience leveraging AI assistants like Claude.
MySQL, Java, SaaS Web Applications, HTTP/SFTP Protocols, Claude Code, Google Gemini, Notebook LM, Zendesk, Jira, Confluence, SumoLogic, Looker, Regular Expressions (Regex)
2w
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Sr. Technical Sales Support Engineer
Watertown, Massachusetts, United States
$90k/yr HybridFull Time
2+ YOEBachelor's in electrical engineering (or electrician certificate+5yrs),2+ years technical experience,driver's license,knowledge of electrical standards,CRM experience preferred,excellent communication and presentation skills,able to travel up to 30%.
Salesforce
1mo
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Head of L3 Technical Support Engineer
Boston or Massachusetts or Israel
$221k-$250k/yr RemoteFull Time
Proven experience leading global technical teams and managers; strong background in enterprise storage, Linux, networking, escalation management, stakeholder communication, and driving process improvements.
Linux, InfuzeOS, SAN, NAS, virtualization, containers, scripting, backup technologies
2mo
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Technical Support Engineer, PACS
Boston, Massachusetts, United States
$75k-$100k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent; 5+ yrs IT support; 3+ yrs healthcare/radiology support; PACS/RIS/DICOM/HL7/EMR experience; Linux+ or RH certifications; strong customer service.
Windows, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, Public Cloud, SSRS
3w
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Principal Engineer, Technical Support– PowerMax Support
Cork or Hopkinton
OnsiteFull Time
5+ YOE5+ years supporting enterprise storage; strong knowledge of RAID, SRDF, LREP, iSCSI, SAN, networking, virtualization; familiarity with Kubernetes; excellent communication and problem-solving skills.
SRDF, LREP, iSCSI, Kubernetes, SAN
2mo
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Technical Support Engineer, PACS
Somerville, Massachusetts, United States
$75k-$100k/yr RemoteFull Time
5+ YOEBachelor’s degree in IT/Healthcare Informatics or related field or equivalent experience; 5+ years IT support; 3+ years healthcare IT/PACS support; strong Windows/Linux, MSSQL, networking; PACS/RIS/HL7/EMR experience; cloud and scripting familiarity; ITIL-based processes; excellent communication and multitasking.
PACS, RIS, DICOM, HL7, EMR, Windows, Linux, MSSQL, Public Cloud, Scripting, SSRS, ITIL
1mo
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Senior Customer Support Engineer
Milan or Natick
HybridFull Time
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
1mo
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Support Engineer
Boston, Massachusetts, United States
RemoteFull Time
3+ YOE3+ years in SaaS technical/support engineering, experience with Zendesk, strong troubleshooting and written communication, ability to manage high-volume ticket queues, familiarity with APIs/PLM/PIM is a plus.
Zendesk, PLM, PIM, APIs
1mo
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Technical Product Support
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
2w
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Manufacturing Technical Support Specialist
Hopkinton, Massachusetts, United States
$76k-$96k/yr OnsiteFull Time
2+ YOEAssociate degree required (Bachelor's preferred), 2+ years technical/field service experience, mechanical/electrical troubleshooting skills, customer service experience, Microsoft Office proficiency, ability to travel up to 10%.
Microsoft Word, Microsoft Excel, Outlook, PowerPoint
3w
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Technical Escalations Engineer 2 (Logs) - US-East
Boston or New York City
$85k-$124k/yr HybridFull Time
Deep log troubleshooting experience (parsing, ingestion, pipelines), mentoring/supporting engineers, partnering with Engineering/Product, and strong customer-facing communication.
GROK, JSON, Zendesk, Jira, Confluence
2mo
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Developer Support Engineer
Cambridge, Massachusetts, United States
$125k-$135k/yr OnsiteFull Time
2+ YOE2–5 years in software engineering, technical support, or debugging-heavy roles; strong problem solving; code reading/modification (Python/TypeScript); excellent communication; calm under pressure; wants onsite collaboration.
Python, TypeScript
2mo
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Maritime Technical Operations Engineer
Quincy, Massachusetts, United States
$112k-$149k/yr OnsiteFull Time
5+ YOE5+ years operating at-sea robotic systems; strong problem solving; UNIX/Linux; travel to support deployments; eligible for US Top Secret clearance.
Linux, Command Line, Debugging, AUV maintenance, Networking
1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
3w
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Software Support Engineer (.Net/SQL)
Needham, Massachusetts, United States
$90k-$115k/yr HybridFull Time
5+ YOE5+ years in advanced technical support or escalation engineering; ability to read and debug code; experience with log analysis, databases and SQL; strong communication and customer-first mindset.
C#, Java, Python, NodeJS, .NET, Browser dev tools, ElasticSearch, Splunk, Wireshark, MSSQL, DB2, Oracle, MySQL, SQL, SDLC, agile
2w
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Member of Technical Staff – Senior Engineer, Data & Training Infrastructure
Cambridge or San Francisco
$255k-$340k/yr OnsiteFull Time
Experience supporting large-scale training and distributed training performance, strong technical judgment, measurement-driven performance skills, and leadership/mentoring of engineers.
5d
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Corporate Traveler - Technical Sales Engineer - Boston, MA
Boston or Massachusetts
$125k-$165k/yr OnsiteFull Time
Experience in SaaS pre-sales or sales engineering, familiarity with APIs and SSO, strong presentation and stakeholder skills, ability to lead technical discovery and support RFP/RFI responses.
SSO, APIs
2w
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IT Support Engineer
Waltham, Massachusetts, United States
$51k-$80k/yr OnsiteFull Time
2+ YOE2+ years technical support experience, knowledge of Windows/MacOS, Active Directory and Jamf basics, ability to troubleshoot desktop/hardware/web apps, train users, and follow ITIL practices.
Windows, MacOS, Active Directory, Jamf
1mo
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Application Support Engineer
Somerville, Massachusetts, United States
$80k-$140k/yr OnsiteFull Time
3+ YOE3+ years in production operations/SRE/technical support; Linux admin and networking knowledge; scripting (Python, Bash, PowerShell); experience with client onboarding, monitoring/observability, and incident remediation.
Linux, Python, Bash, PowerShell, Docker, ECS, Kubernetes, Kafka, Kinesis, VMware, MetaTrader 4 (MT4), MetaTrader 5 (MT5), Go, Java, .NET, FIX, API
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