Kaseware: Provides investigative case management software for public safety organizations.
4+ YOE4+ years customer-focused technical support experience, bachelor's in technology/CS, strong troubleshooting, client-facing and communication skills, experience with Zendesk, cloud and databases.
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or Wyoming
$95k-$115k/yrRemoteFull Time
OPEXUS: Software for government process management and legal data discovery.
2+ YOEUS citizen with current Secret clearance, 2+ years eDiscovery experience, CS/IT degree or equivalent, skills in PostgreSQL/Postgres, ELK Stack, Redis, Rabbit MQ, API servers, data analysis, ticketing, and customer-facing technical support.
ELK Stack, PostgreSQL, Redis, Rabbit MQ, API servers, Postgres
BroadcomNASDAQ: AVGO: Designs and sells semiconductors and infrastructure software to enterprises.
5+ YOE5+ years technical support experience, BS/MS in EE/CompE or equivalent, strong networking/SAN and SNMP knowledge, Windows/Linux/UNIX familiarity, troubleshooting and communication skills.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: HR software platform for managing employee lifecycle and engagement.
4+ YOE4+ years technical support experience with payroll/HRIS or HR SaaS; strong payroll systems and data flow knowledge; experience with APIs/integrations/webhooks, SQL, troubleshooting, and root cause analysis.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Provides a cloud-based human resources management platform for businesses.
4+ YOE4+ years technical support experience with payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; troubleshooting, root-cause analysis, enterprise escalation experience; familiarity with APIs, webhooks, and SQL.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Cloud-based human resources management platform for mid-sized businesses.
4+ YOE4+ years technical support for payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; experience with APIs, integrations, webhooks; familiarity with SQL; root cause analysis and enterprise escalation experience.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Provides a cloud-based HR platform for mid-sized businesses.
4+ YOE4+ years technical support experience with payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; experience with APIs, integrations, webhooks and SQL; ability to troubleshoot, analyze workflows, and perform root cause analysis.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Provides cloud-based human resources and workforce management software.
4+ YOE4+ years technical support experience with payroll/HRIS or HR SaaS; strong payroll systems and data-flow knowledge; troubleshooting, APIs/webhooks, SQL proficiency; excellent communication and root-cause analysis skills.
DatadogNASDAQ: DDOG: Observability and security platform for cloud applications and infrastructure.
2+ YOE2+ years in SaaS technical support, programming experience, basic Linux knowledge, ability to reproduce issues, build documentation, work rotating schedules with weekend availability, and strong communication and critical thinking skills.
4+ YOE4+ years network engineering/support experience, MS in a technical field required, strong networking protocol knowledge, experience with packet tools (IXIA, tcpdump, Wireshark), Linux comfort, scripting/programming a plus, excellent communication.
Boise or Denver or Las Vegas or Phoenix or Portland or Reno or Salt Lake City or Vancouver
$72k-$90k/yrRemoteFull Time
New Relic: Provides an observability platform for monitoring and improving software performance.
Deep troubleshooting knowledge across Java and .NET APM agents, OpenTelemetry and distributed tracing; familiarity with AWS, containerization, and enterprise application support; strong communication and mentoring skills.
Houston or Texas or California or Colorado or New York or Washington
$103k-$140k/yrRemoteContract
SungrowShenzhen Stock Exchange: 300274: Manufactures solar inverters and energy storage systems for clean power.
3+ YOE3+ years in solar/electrical/quality or related technical fields; lead quality strategy, conduct data-driven analysis, manage engineering change governance, Microsoft Office proficiency, ability to support cross-functional teams and occasional off-hours meetings.
Airtable, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
GogoNASDAQ: GOGO: Provides in-flight broadband and entertainment for business aircraft.
7+ YOE7+ years product/support/avionics experience, strong troubleshooting and root-cause skills, ability to manage escalations, create technical documentation, and deliver training; bachelor’s in technical field preferred.
Technical Support Engineer, Splunk o11y, Cloud (FedRAMP) - Boulder, CO or Richardson, TX - Hybrid
Boulder or Richardson
$94k-$125k/yrHybridFull Time
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
3+ YOE3+ years in technical support or related field; U.S. citizenship and local to Boulder, CO or Richardson, TX; knowledge of Kubernetes, REST APIs, cloud and observability; strong troubleshooting and communication skills.
SAICNASDAQ: SAIC: Provides government and defense clients with technology and engineering services.
6+ YOEActive Secret clearance (or ability to obtain), 6+ years technical experience (or bachelor's), Security+ and Microsoft or Cisco certification, Windows 10, IP networking and Cisco equipment experience, strong IT troubleshooting and MS Visio skills.
NSITE, OPDASH, Microsoft Visio, Windows 10, WireShark, OmniPeek, Cisco, Microsoft Office
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Montana or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Missouri or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$94k-$151k/yrRemoteFull Time
Highmark Health: Provides health insurance and integrated medical care services.
5+ YOE5+ years technical engineering experience; cloud platform expertise (AWS, Azure, GCP) and automation (Terraform, Ansible); scripting, architecture, solution design, production support, and mentoring; Bachelor's in CS or related required.